FieldEdge is the #1 service management software to run your entire home service company. It combines a deep 40-year history with the latest technology to create a powerful yet easy-to-use system. Accessible from anywhere and updated in real-time, FieldEdge connects every part of your business and gives everyone on your team, from the field to the office, the information they need to succeed.
Video Overview
Features
- Smart dispatch board for scheduling and dispatching
- All-in-one dashboard with service agreement management, reporting, and marketing capabilities
- Customer database with entire job history; only real-time QuickBooks integration
- Ability to estimate and invoice jobs in the field with a mobile application.
In the Office
- Scheduling and dispatching
- Performance dashboards
- Customer management
- Service agreements
In the Field
- Price presentation
- Quotes and invoicing
- Mobile CRM
Integrations
FieldEdge is a QuickBooks Platinum Partner and actually wrote the manual on integrating field service management software with QuickBooks
- Every transaction, whether in the field or in the office, flows right into QuickBooks.
- No more double-entry of customer information or paperwork. No more accounting mistakes.
- Save your office staff at least 20 hours a week on data entry alone.
Target Market
- These industries who use QuickBooks and have at least one tech in the field and one dispatcher in the office:
- HVAC
- plumbing
- commercial kitchen
- locksmith
- garage door
- fire & safety
- appliance repair
- mechanical contractor
- generator
- electrical service companies
- Companies with 2-500 employees
Pricing
- FieldEdge pricing is subscription-based
- Priced per use per month with a one-time professional fee
- No free trial available
Product Overview
User Reviews of FieldEdge
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We are so happy we were referred to the innovative folks at [FieldEdge]. Hands down, most remarkable is the experience I consistently have with the support team. They respond amazingly fast, seem enthusiastic to help solve any issues we have, and are happy to remote in to do any “fixes” themselves. Finding software that integrates into Quickbooks was the icing on the cake.
[FieldEdge] software was very simple to learn and offered much more than we expected. It has helped to revolutionize everything from out dispatching style and the way we communicate to customers, to the way we bill out repairs and manage our contract work. The level of service we are able to provide our customers has increased in a huge way.
We have been using the [FieldEdge] software for about 5 years. Our company has benefited as a result by having our customer’s information organized and our fingertips. Our technicians are able to see important roles and information about their jobs in the customer files. We appreciate the fast and friendly customer service provided anytime we have an issue.
