ServSuite by FieldRoutes
3 Reviews 5/5 ★ ★ ★ ★ ★A field service management software formerly known as ServicePro
Product Overview
ServSuite by FieldRoutes is a web-based field service management software. It features a drag-and-drop tool for scheduling service appointments and managing on-field technicians. Key functionalities include customer management, inventory control, employee management, and invoicing.
ServSuite mobile apps are available so teams team can view schedules and job information from the field at any time.
Pros
- Intelligent routing module optimizes new and existing routes
- Can create a paperless system
- Platform is scalable to grow with businesses
Cons
- Limited support for older operating systems
- Multiple users have reported long waits for support services
- Pricing details unavailable from the developer
Target Market
Startups, SMEs, agencies, and enterprises in the pest control, lawn care, and arbor care industries.About ServSuite by FieldRoutes
Video Overview
Features
- Invoicing
- Barcode Scanning
- Scheduling
- Inventory Control Module
- Route Planning
- GPS Vehicle Tracking
- Customer Management
- Marketing
- Reporting
- Print-to-Mail (statements, invoices, and more)
- Mobile Apps and E-Connect with Cloud technology
User Reviews of ServSuite by FieldRoutes
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We have been using ServicePro since 2013 and utilize a large amount of the capabilities. We were able to move to a mobile and paperless system in less than a year with their support and expertise. In the 40+ years we have been in business, our processes have never been more streamlined thanks to ServicePro. We look forward to the future and continuing to grow as a business with them as our partner.
We’ve seen massive improvements with our operations and tremendous growth: over 1 million in new sales since we’ve started using the software. Our sales are through the roof, and we owe it all to ServSuite. In the past, managing 20% growth rates was a challenge - but not anymore!
ServSuite is strong in reporting, it’s reasonably intuitive and it’s a program that doesn’t crash. But at the end of the day, its ability to grow with us is what stands out. Its people are able to think through what their customers are going to need as they grow - and as a result, they’re going to grow, too.
