AUTOsist Review: Pros and Cons, Pricing, Features
While AUTOsist might seem excessive for those seeking a single-feature solution, it really shines for businesses wanting comprehensive fleet management. Its GPS tracking and driver behavior analysis are truly top-notch, enhancing both safety and efficiency.
However, for some businesses, AUTOsist’s extensive offerings might feel like overkill if they have a more simplistic operation.
- Affordable
- Includes document management and history log
- Mobile-friendly
- Offline capabilities
- Simple setup
- Developer AUTOsist
- Client OS macOS, iOS, Android, Web
- Deployment Cloud Hosted
What is AUTOsist?
AutoAssist is a fleet maintenance software that we had the opportunity to demo firsthand. Through our experience with the system, we found it offered a variety of features, such as grouping vehicles/assets, tracking maintenance, fuel management, and managing work orders.
The software provides reminders for due dates and custom sections, enabling users to digitally track and monitor fleet maintenance. The platform also features a mobile app for both Apple and Android devices.
AutoAssist integrates with GPS tracking and safety cameras, enabling odometer readings to update automatically and fault codes from the GPS (like check engine lights) to feed into the system to predict maintenance needs. The software also offers reporting capabilities, allowing users to see spending on specific vehicles and overall fleet management.
| Pros | Cons |
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Who is AUTOsist For?
AUTOsist’s fleet management software is designed for businesses handling diverse vehicles and equipment. Its functionality is tailored for small to medium-sized businesses, particularly those managing fleets of 50-100 units. However, AUTOsist’s utility extends beyond vehicles to managing assets like generators, making it an efficient, all-around asset management solution. In short, AUTOsist offers an organized, time-saving, and resource-efficient approach for better fleet and asset management.
Our Ratings
| Usability - 9.5 | User-friendly design and intuitive interface; provides automatic features once a vehicle is uploaded into the system; great accessibility via mobile devices; provides comprehensive vehicle management to track all vehicle data; can cater to unique needs of different users. |
| Support - 9.5 | Offers a variety of support mediums, including phone, email, help desk, FAQs, and a knowledge base; high level of user satisfaction; support is listed as 24/7, but you may experience delayed response times outside of regular working hours. |
| Scalability - 10 | Designed to manage fleets of various sizes; suitable for small businesses and larger enterprises; provides simple maintenance tracking to more in-depth GPS location and driver behavior options. |
| Security - 7.5 | Provides security through visibility so business owners can fully understand fleet operations; rear-facing in-cab camera features add a layer of safety and accountability. |
| Value - 9 | Large feature set included for the cost; partnerships with Bridgestone and Firestone offer exclusive discounts on services, parts, and tires. |
| Performance - 8 | Tracks a wide range of data; not typically used for specific use cases such as geofencing but excels in offering a comprehensive fleet management package. |
| Key Features - 10 | Robust tracking of vehicle maintenance and services; GPS tracking and driver scorecards to assess driver behavior; rear-facing in-cab camera provides extra accountability; hardware is provided free of charge. |
GPS Tracking and Geofencing
This feature provides an additional level of control for fleet managers. By setting up geofences, managers can get notifications when a vehicle exits a specific radius, thereby enhancing the monitoring of fleet movement and driver behavior. This not only aids in improving fleet management but also assists in improving overall safety and compliance.
Integrated Camera System
AUTOsist offers an integrated camera system with its fleet management solution. This allows for recording and documenting incidents that occur on the road, providing a layer of accountability and protection for drivers and the business. This feature also works in conjunction with their GPS tracking, offering a comprehensive safety solution.
How Much Does AUTOsist Cost?
In addition to the pricing plans below, implementation fees may average 5-10% of the annual rate.
| Plan | Pricing | Features |
| Maintenance | $5/asset/month (billed annually) |
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| Maintenance + GPS | $27/asset/month (billed annually) | All Maintenance features, plus:
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| Maintenance + GPS + Safety Cameras | $54/asset/month (billed annually) | All Maintenance + GPS features, plus:
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Benefits of AUTOsist
- Offers great value for the investment.
- Excellent customer service and quick response to requests.
- The mobile app is user-friendly and effective for managing fleets.
- Ease of use is a standout feature, making it an intuitive tool for users.
- Enables the efficient organization of vehicle data, including tracking fuel costs and inspections and setting service reminders.
- Can be used across various mobile devices, enhancing accessibility.
- Provides the ability to create customized spreadsheets, allowing for personalized data management.
- Well-suited for companies of various sizes, as indicated by users managing around 100 units.
- High user satisfaction rating, with 94% of users recommending the product.
Drawbacks of AUTOsist
- The software lacks the ability to have a second inspection tab linked to the service portion for engine repair.
- Users cannot eliminate unnecessary default fields, leading to a cluttered user entry field.
- The filter function doesn’t always order assets correctly.
- Correcting mistakes made during data entry can be cumbersome.
Alternatives
Summary
AUTOsist is a comprehensive fleet management solution offering a range of features, including maintenance tracking, GPS tracking, driver behavior monitoring, and a camera component for increased safety and accountability. It also provides partnerships for discounts on services and parts with Bridgestone and Firestone.
However, it might not be ideal for companies seeking a more specialized or singular solution. This would apply to companies concerned about the breadth of a particular service, which could be overwhelming for companies only needing specific features.
User Reviews of AUTOsist
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Oh, I LOVE it. I even upgraded it. I took over our biomed equipment as well so I expanded the service to include all of that in there too. Don’t think anything needs to be improved upon. Everything has been pretty smooth. Only had to call them once. I have not really had any issues with it.
With AUTOsist, officers can record fuel fill ups and complete vehicle inspections where they can input their mileage which feeds the system to see what cars are due for maintenance such as an oil change. This has been one of the biggest time savers.
Autosist has helped me keep accurate and up to date records on the 25 vehicles that we have in our fleet. I like that I can keep all of the records in one location and I never have to worry about saving my work, as its all automatically saved. The design layout makes it easy to select one of the vehicles in our fleet and all of the information is instantly displayed. The software is very easy to use and learn, without sacrificing key features. Whenever I need to recall service records, it is simple to click on the vehicle in question, and all of the information is displayed along with any of the data that I inputted.
At one time I had a fleet of 11 vehicles to track. It was a daily task and so difficult. This program was a game changer. I was tracking things old school on excel spreadsheets and searching in QuickBooks and putting reminders in my Outlook. It was nuts.
Pros: It allows me to have at hand no matter where I am at. Upload in the field. Save photos. The notes and reminders are awesome. Heck, it is so great I even added my pets so I could keep track of their records since I travel a lot and needed info on hand. Its for vehicles, but I needed a place to keep track of my pets vet records, reminders for vaccinations, etc. It works for that too. I’ve told Autosist they should make this also for health records for tracking each of my kids/pets, etc. This program has been so helpful and saved me so much time.
Cons: I don’t have anything I like least… It all works well. Whenever I have had an issue I was able to get it resolved.
Prior to using AUTOsist, we were entering all vehicle information into an enormous spreadsheet. This took way more time than any of us had. Now, the mechanics enter repairs and maintenance records as they work.
This product was the best option for our company because we can monitor and maintain vehicles without having any sort of tracker installed and there is no monthly per-vehicle fee. This allows us to keep up with maintenance on our forklifts, trailers, and more.
I would like to be able to see the year and make of the vehicles without having to go into the Vehicle Details.
The customer service is great and fast. Problems are dealt with quickly and information is free flowing.
The reason that we found and use this software was to track the GCPD vehicles and information in an easier way than through the Fleet software that the City uses, which not many of us had access to and required backloading receipts for fuel. This system allows for a picture of the receipt and we do not have to keep the paper.
The connection sometimes is a little slow on adding the users.
My overall experience has been amazing. From the support team to the ever day function of the software I never have issues. Not to mention the pricing cannot be beat!
The software is easy to use, even for our older employees.
I do not really have any cons I can think of.
Anytime I have an issue I email the customer support. I have consistently been blown away by the immediate responses I have received at ALL times of day and weekends. I have worked with other multi-million dollar fleet products at other jobs and Zorrane at AUTOsist beats them all.
Ease of use and functionality hands down!!!
Not being able to get exactly what I wanted with the customized Inspections. I was able to get the inspection items in there, but not exactly in the format I was hoping for. Still give them 5-stars though.
The staff is very helpful and the app. works great.
This thing tracks everything and reminds you for service with the ability to add custom reminders. Its very nice to have all your trucks info in 1 place.
Id love to be able to see who last added or updated miles
