CRW 911 Dispatch System

A software system designed by CRW Systems for health care & social services companies.

About CRW 911 Dispatch System

The CRW 911 Dispatch System handles calls that require multi-agency attendance. Reports covering all details of all dispatch activity recorded can be previewed on screen or printed. 24 different types of statistics are generated by the system from Dispatch Info gathered. Analysis Reports by type of incident are available for each dispatch type, including Fire, EMS, Police and others showing the most common calls and the number of incidents, etc.

The system provides the capability to record all Dispatch details as well as the capability to request multiple responders. A complete log is retained showing called times and provides an excellent base for billing and work-load analysis.

The CRW 911 Dispatch System is designed for medium-sized call volumes, and is an affordable solution for small to mid-sized communities.

EMS - EMS information recorded and reported includes patient information, call related times, support agency dispatched, and the unit assigned. A section for operator comments is included.

Fire - Fire Calls are recorded with call times, supporting agencies, and the type of call.

Paging - Information recorded for Paging Calls includes call times, and various support agencies that may have been paged as backup.

Police - When dispatching the Police, the operator is able to record detailed information including the type of call, the supporting agencies called, the location of the call, the call category, and the call/dispatch times. A list of potential suspects can be added to the dispatch record.

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