RoomKey PMS

RoomKey PMS is a hosted property management system that's not just catching up to the cloud trend. Since 2000, the RoomKey team has been perfecting a centralized, cloud-based data structure, with over 30 years of hotel management experience to back it up. RoomKey PMS offers a seamless, two-way interface to the GDS and IDS, a fully integrated online reservation booking engine, and user-friendly property management software to streamline your operations from check-in to check-out.

Cloud-Based Since the Cloud Appeared

RoomKey has been cloud-based for over 10 years. Even then we could see the many benefits to hoteliers of centralizing reservations, guest data and accounting in one secure, remotely accessible location. Your PMS is always up to date, its accessible anywhere/anytime, along with the data and reporting dashboards that provide critical guests metrics as and where you need them. We saw the cloud coming ages ago which is why we're way ahead on what's new today; Guest engagement, social and mobile.

Support by Hoteliers for Hoteliers

RoomKey's Signature Service support team has extensive experience using and developing property management system software. Every Client Service Manager on the RoomKey team has worked in the hospitality industry, and understands the challenges you face everyday. With 24/7/365 live client support and guaranteed two-hour response time, plus our e-learning library - you're never on your own.

Software Built for Your Tasks, Not the Other Way Around

The RoomKey property management system was built based on first-hand experience of how hotel staff works, and doesn't force you to adapt to it's parameters. RoomKey makes managing hotel operations easier, so you can focus on serving your guests better.

Accounting

• Export for general ledger
• Automatic night audit
• Financial reports
• City ledger (third party billing)

Anytime, Anywhere Reports

• Get customizable reporting
• Sales statistics
• Daily operations
• Finances and forecasting
• Historical reports always available

Connect With GDS

• Try Expedia Quick Connects
• Advertise on Priceline, Hotwire, Booking.com, Travelocity and Orbitz
• Be connected to over 600,000 travel agents worldwide

Housekeeping & Maintenance

• Manage out of order rooms
• Monitor maintenance history and room cleaning status
• Assign room attendants
• PBX interface

Live Technical Signature Support

• 24/7 customer technical support
• Guaranteed two-hour response
• Online e-learning centre

Logbook

• Built into the property management system to track daily activities
• Assign accountability to front desk and hotel staff

Online Booking Engine

• Maintain your brand with control of your photos and description
• Quick, two-step booking
• Group manager access
• Promotional code management
• Built-in upsell features

Online Marketing Services

• Mobile-ready web design
• Internet Marketing
• Email marketing
• Social Media

Reservations & Operations

• Tape chart and daily dashboard
• Guest registration, confirmation and invoice
• Rate Management
• Access detailed guest history
• Manage group/corporate and wholesale reservations with ease

RoomKey Reputation

RoomKey has partnered with Medallia to create RoomKeyREPUTATION, a no brainer platform to address guest complaints across the web and more importantly ensure you know your reputation online.

Security

• PCI compliant
• Data center SLA
• Automatic backup

Third Party Interfaces

Seamless integration with:

• Operations: PBX, CA, Keycard, POS, Credit Card (Shift4)
• Loyalty: Voila
• Accounting: M3
• Reputation Management & Customer Feedback: Medallia, Market Metrix