Acctivate

This system had some great functionalities for inventory and order management. If you are on QuickBooks Online you can see a tremendous improvement from the base Quick Books system. Their system is intutive and easy to use so we were impressed with the demo.

However, we are already on QuickBooks Enterprise and their inventory capabilities are very similar to what Acctivate had to offer. So we ended up just sticking with our current systems for now.

We are still in the implementation phase, just having launched the software, and as expected are having to work through some issues. However the support team at Acctivate has been very responsive in helping us through the learnign curve. We also found their ability to work with Quickbooks Enterprise, Desktop version, a primary selling point. All the other systems we spoke wth pushed us to the Online version which we were not willing to compromise on.

The greatest way Acctivate provides me visibility into the business is through its integration with QuickBooks because I use QuickBooks for financial reporting. Knowing that I have an inventory software package that’s accurate and gives me the information I need in QuickBooks is very assuring.

I think that QuickBooks and Acctivate work very well together. For what we do, we could not have just one, we had to have both.

Our efficiency, process, transparency, and communication with our warehouse improved dramatically. Now, I can literally see what my warehouse is doing based on the workflow status. I can observe the process of the pick and respond to customers in a timely fashion with needed packaging information. I go into my reports, I pull my invoices for the day, I can see what was shipped, when it was shipped, it seamlessly puts it in tracking and the tracking syncs to our web store. That process has been awesome.

The biggest thing in Acctivate is the immediacy — the ability on the phone to tell people whether it’s in stock or not, what the price is, what the price breaks are, and to take the order interactively with the person on the phone.

By the time they hang up the phone, we’ve already emailed them a confirmation of their order. That process with our old system would be at least a day.

If we had to manually type everything, it’d take an additional couple of minutes for each order. You’re talking 400 minutes, which is an extra 6.6 hours. That’s almost one day’s worth of labor saved with Acctivate’s shipping workstation integration per week.

ACCTivate! is easy to use and has lots of features in addition to inventory management. The CRM tools are great and the reporting is very flexible. I like the dashboards too.