A full ERP system designed by Infor for manufacturers.
Infor CloudSuite Industrial (SyteLine) is the solution of choice for over 5,000 manufacturers around the world. From repetitive to engineer-to-order, Infor SyteLine enables the processes you need to accelerate production and meet customer demand more quickly. Infor CloudSuite Industrial enables you to:
Packaged with smart functionality to address the key challenges manufacturers face today, Infor SyteLine requires less customization, shorter implementation time, and fewer IT resources to maintain. That means an immediate return on your investment, and lower total cost of ownership over the long term. From the very first day, you’ll see improvements in visibility and transparency of data to address your challenges. The solution’s lean planning and scheduling capabilities provide the latest in demand pull algorithms, but also honor traditional lean pull parameters, enabling you to achieve the best of both lean worlds.
Infor SyteLine is also available through Software as a Service (SaaS) hosted and subscription models, including optional application managed services. This provides manufacturers with unprecedented choice in not only how they purchase, but also how they deploy and manage SyteLine. With SaaS, manufacturers gain access to the same functionality available in on-premises software, with the flexibility of on-demand access from Infor. With multiple deployment and buying options for Infor SyteLine , manufacturers can choose the model that meets their individual requirements.
Infor SyteLine supports continual change as manufacturers strive to maintain their competitive edge and adapt their business processes to continually meet customer promises, demands and business-specific requirements. Specifically, Infor SyteLine provides:
Infor ERP SyteLine Accounts Payable brings world-class functionality and control to your cash management system. With features that streamline and simplify the critical daily tasks that make sound financial management possible, SyteLine Accounts Payable helps managers stay abreast of critical cash positions to improve efficiency and profitability.
Infor ERP SyteLine Account Payable’s rich connections to the entire suite of SyteLine’s modules will give your payables process full, fast, and accurate financial and operational information to help you make better decisions and execute your business strategy more effectively.
Other than inventory, no asset is typically larger than your Accounts Receivable (AR). Infor ERP SyteLine’s AR helps you become more efficient, thus having a positive impact on cash flow, reduction of bad debt, and improved customer relationships.
Infor ERP SyteLine’s AR facilitates the process of applying receipts, allows you to view current account balances, and improves the communication between your billing, credit, and collection departments in real time. Payment information is tracked instantaneously, allowing you to gather statistical information about customer payment history which helps to improve customer support and cash flow.
With Infor ERP SyteLine AR, you gain the accurate, real-time information you need to make immediate decisions about extending credit limits, collections, and managing a key component of your cash flow.
Infor ERP SyteLine supports the creation of Bills of Materials for manufactured parts. A Bill of Material (BOM) is the set of materials needed to complete each of the operations. The BOM can be multi-level, which means one of the materials required for operation xyz is a subassembly that has its own routing and BOM.
Changes to Bills of Materials are automatically captured at the time a Job is released. You can create a new BOM by copying it from another inventory item (which uses the current routing and BOM), another job, estimate job, or a production schedule item or release.
A routing is a group of steps which must be performed to assemble an item. This is typically a step within a Bill of Materials operation. Routings are used for planning, scheduling and costing.
Use the Infor ERP SyteLine Engineering Change Notices (ECN) form to control and track revisions made to a Bill of Material or to the routing of an item. The ECN process is crucial in ensuring high quality, safety, and consistency of products.
The Cost Accounting features within Infor ERP SyteLine support both actual costing and standard costing, providing you with the flexibility to choose the Cost Type and Cost Method that works best for you.
Infor ERP SyteLine captures costs as changes occur, ensuring up-to-date and accurate costing. You can also link purchases directly to existing work orders through the Purchasing or Manufacturing module, earmarking costs specific to the appropriate job.
Additionally, you can link work orders to specific customer orders, which allows you to know the true margin earned for each customer order. Infor ERP SyteLine automatically charges work order costs for customer orders to the Cost of Goods Sold upon shipment to the customer.
The customer relationship management (CRM) module was designed as an end-to-end customer centric solution that allows you to track customers from lead origination through the sales cycle and placing the order. The CRM module is integrated with front and back office modules streamlining the processes and ultimately decreasing costs and increasing revenue.
Here are some other features:
Allow your customer to become more involved in the order process through the Syteline Customer Portal. Your customers can use the customer Portal for checking on order status, view outstanding estimates, requesting an RMA or reprinting an invoice can now be handled directly by the customer. They can also look at product information including browsing products by category, displaying featured products and top sellers, and then drilling down to individual items with pictures, pricing and associate recommended terms.
Any organization that exchanges information, including enterprises involved in procurement/purchasing, finance, trade and transport, health, law, and revenue/tax collection, can use Electronic Data Interchange (EDI).
EDI can help you reduce paperwork and administrative lead times, send timely business transactions, access information quickly and easily, and eliminate redundant data entry. These benefits allow your enterprise to adopt more efficient practices such as Just-In-Time Delivery.
Infor ERP SyteLine is integrated with an EDI translator. The system imports inbound transactions from the translator and exports outbound transactions to the translator. The EDI translator interface supports six demand side and six supply side transaction sets.
Infor ERP SyteLine EDI complies with the American National Standards Institute (ANSI) X12 and EDIFACT (International) standards.
It is crucial to have a full picture of your assets from the time the asset is accquired until the asset is retired or disposed of. The Infor ERP Syteline Fixed Asset module is a complete capital asset information and management system.
Infor ERP SyteLine Fixed Assets allows you to manage your assets through their entire lifecycle.
Infor ERP SyteLine’s General Ledger tracks financial expenditures within the company and generates financial statements and reports for management, auditors, and investors. The General Ledger is tied to other parts of the system through the Chart of Accounts and the distribution journals. A Chart of Accounts is easily created to control how you want to report on your business.
Financial information collected during dayto-day operations is posted frequently to distribution journals. In addition to the distribution journals, there is a General journal that you can use to hold closeout and summary entries for year-end procedures.
You can also create user-defined journals - custom journals to store, retrieve, and track entries specific to your business. Unit Codes can be activated for each account in the Chart of Accounts, to collect key management data.
The days of frivolous spending and the corporate card are over as more and more companies tighten up their expenses and look for ways to decrease overall costs.
More than just an end-to-end travel expense management solution, Infor Expense Management enables employees to plan and expense business travel; request and approve payment requests; capture time for charging to projects and cost centers; and calculate paid time off and overtime. These integrated applications share a single, intuitive interface, making them easy to learn, use, and maintain. With Expense Management, the result is comprehensive control over employee-initiated corporate spending.
Infor Expense Management allows even complex, multinational organizations to automate expense-related business processes and enforce policy compliance, reducing associated administrative costs and decreasing the opportunity for accidental error and intentional fraud. With Expense management, you can implement instantaneous global updates to policies and processes to support continuous improvement, while simultaneously managing local policies and statutory requirements.
Expense Management includes four core modules: Travel Plans, Reports, Payment Requests, and Timesheets. Each module features real-time policy notification, alerting employees to violations as they enter data and allowing them to provide explanations or make corrections before submitting plans or expenses; configurable workflow for alerting reviewers, obtaining necessary approvals, and then triggering events such as the issuance of plane tickets or the reimbursement of expenses; and business intelligence tools to analyze the solution’s database and search for opportunities to transform spending into savings.
These applications work where you do–in your office, on the road, and around the globe. They support multiple languages and currencies, work with all international date and currency formats, and enable you to apply rules and policies specific to independent divisions or geographic locations. Expense Management also accommodates country-specific per diem rates, local taxation requirements, variable VAT rates, and mileage rates.
Infor ERP SyteLine gives you more control over your inventory by providing greater accuracy and immediate access to inventory information throughout the company. SyteLine automates the process of tracking parts by adjusting inventory whenever you create a transaction involving a part.
Infor ERP SyteLine updates and maintains raw materials, WIP and finished goods inventory quantities and costs. Inventory items can be designated as purchased, manufactured, or transferred so that you can immediately place a purchase order or issue a job order when you need a particular item.
Infor ERP SyteLine also allows you to easily track material and costs on a per-project basis. The extensive reporting capabilities of SyteLine provide complete profiles of any part in the system.
Any company with inventory knows that conducting a physical inventory (counting all inventory in the warehouse) can be a daunting task.
Profitable and successful business rely on accurate physical inventories. nfor ERP SyteLine Physical Inventory allows you to obtain accurate information about quantities on hand, which will help you make more informed business decisions.
To improve the efficiency of the physical inventory, it is important that your company does Cycle Counting which allows you to perform an inventory count a small subset of your inventory. This is similar to a physical inventory but on a smaller scale and doesn’t require a warehouse inventory freeze. Thus, cycle counts do not interrupt your daily operations, provide for continuous audits of the inventory and can be focused on specific skus.
Ship against a customer order or receive inventory from a purchase order directly to a job or directly into the inventory.
Infor ERP SyteLine Multi-Currency allows you to buy and sell in foreign currencies. Tracking of base (domestic) currencies as well as extensive exchange rate tables, reduce manual transactions. SyteLine supports the following scenarios:
SyteLine also allows for a mix (using both the system exchange rate and orders with fixed rates) of the previous methods described above.
Not just a purchase order system, the Infor ERP SyteLine Purchase Order Requisitions allows management to have better control of the company’s spending by tracking employees/departments spending.
Purchase Order Requisitions provide an authorization for the purchasing department to procure goods and services. Requests are document and routed for approval prior to being sent to the purchasing department and accounting department. This module allows you to create a manual PO or cross-reference a customer, transfer order, BOM or job. Planned orders can also be set up as a PO Requisition.
Proposed purchases are subject to approvals and can be approved by users with the proper authorization levels.
Once the requisitions are approved, they are sent to the purchasing department for processing. The purchasing system handles all types of purchases including inventory itmes, supply items, outside service operations pertaining to a manufacturing order, and subcontracted items that require components being sent to the vendor. Drop shipments can include ship to address such as warehouses or customer locations.
Infor ERP SyteLine Quality Control Solution (QCS) integrates best-in-class quality into the SyteLine functions you already use to run your manufacturing operation. It supports quality activities related to receiving, manufacturing, shipping, and returns.
QCS also manages advanced quality activities across your entire organization, including quality incidents, change management, and responses to audit findings. Infor ERP SyteLine Quality Control Solution creates the framework for building a culture of continuous improvement throughout your organization.
QCS supports quality activities of your entire enterprise, not just the manufacturing process.
The four distinct QCS modules, all built on a common foundation of powerful quality management tools, include:
The QCS Enterprise module encompasses:
QCS includes support for quality incidents, change management, responses to audit findings, machine and maintenance issues, safety, training, and opportunities for continuous improvements. With Infor ERP SyteLine QCS, you can make specific reviews mandatory and require that those reviews get addressed as a precondition to closing a change-management report.
Because communicating quality issues and their status is such a critical component of any quality system, the QCS Web portal allows all employees to view quality data, without the need to log into SyteLine. It also monitors and reports quality performance data, and offers basic document management functions.
The QCS Web portal allows all employees to view quality data, without the need to log into SyteLine. It also monitors and reports quality performance data, and offers basic document management functions.
The QCS Supplier module manages:
The process of managing your suppliers never ends. Beginning with a review of the supplier facilities and an approval process, the SyteLine QCS Supplier module helps track vendor communications and quality control (QC) status. The receiving process of this module includes material handling, safety alerts, printing tags, assigning unique tracking numbers, and putting material in a QC holding area pending disposition. From here, QC inspects and assigns the material to inventory for production or tracks non-conforming material to its final disposition. It also provides integrated Vendor RMA support, including links with accounting. QCS automatically calculates vendor product quality and delivery
The sales module in Syteline is more than just an order entry tool. It is a comprehensive module that allows users to manage a customer from the point of customer quotes through customer order entry, engineering, production, costing, shipping and customer services.
Create comprehensive quotes by easily createing estimates quickly and easily by company from another estimate, an existing work order, or a bill of material and then modifiying the new estimate to match the customer’s specifications.
Infor ERP Syteline creates a cost estimate that includes material, labor, burden and outside services. If the contract is approved by the customer you can easily convert that estimate to a sales order and a work order for production purposes.
Here are some other features:
Quickly and easily access sales order information to provide high level customer service. Your customer service representatives have an online support center to enter and track customer orders and create invoices. This integration allows customer service reps to take action on credit problems, reschedule requirements, and release orders in a timely manner to meet required shipment dates.
With exceptional flexibility and ease of use, Infor ERP SyteLine Field Service Plus is the ideal solution for nearly every field service requirement through the full spectrum of the service lifecycle. This robust service management solution meets the specific needs of companies that manufacture, install, or service complex products. Its powerful features include:
Ratio of reviewers by organization size.
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We had acquired and grown to where we had locations around the world. Unfortunately, we had a system installed but everyone was using it differently. When we tried to roll up information from a corporate standpoint, the numbers didn’t mean the same.
Other customers were global like us and they were ordering from different locations and we couldn’t figure out how much a customer was ordering worldwide. We ending up choosing Syteline and are implemetning worldwide. We have half of our locations installed.
We have begun to standardize our processes. We can look across and see what’s happening at the locations and the shop floor. We can see real-time inventory accuracy. It’s been eye-opening. We’ve gotten more out of it and there is probably more to come then we even knew possible.
The application has been installed in the cloud. This allows us for flexibility without having to manage our own networks or connectivity. The system is utilized by over 400 technicians throughout the country. The cloud technology has allowed us to access the systems without dealing with infrastructures or networks.
We realized quickly we needed a much more efficient system with much more efficient logistics, much more efficient producers.
We recognized quickly back in 2008 we didn’t have software systems or ERP systems that were scalable. We knew we needed a solution that would allow us to connect to different data systems and understand where that inventory was in real-time so we wouldn’t lose a grain of sand.
We evaluated a lot of ERP systems and we found the Infor Syteline was the most complete. Syteline provides a core functionality and we could grow with that functionality as we grew. This let us drive huge efficiencies and it was scalable.
We use ION to integrate our procure-to-pay process and now 75% of our projects are under budget.