We like SYSPRO for its user-friendliness, accessibility across devices, and extensive AI and IoT integrations. It also offers hybrid on-prem and cloud options and supports parallel accounting for global regulations.
We don’t like that SYSPRO requires 3rd party add-ons for functions like EDI and shipping notifications. It also lacks customization flexibility and doesn’t include payroll or HR modules. Additionally, there are limited training resources available.
SYSPRO is an ERP software designed to simplify all aspects of discrete manufacturing, including mixed-mode operations. It features business modules in accounting, inventory control, planning and scheduling, supply chain management, CRM, and more. SYSPRO supports custom job shops, engineer-to-order, configure-to-order, assemble-to-order, made-to-order, make-to-stock, and mixed mode operations.
|Usability - 9||Intuitive and user-friendly interface for individuals with varying levels of technical proficiency; modern and streamlined graphical interface; vast feature set poses a steep learning curve for new users.|
|Support - 8.4||Offers global Helpdesk Support via phone, email, and fax; response time can be slow during peak hours; users report that resolving issues can be time-consuming.|
|Scalability - 10||Integrates with Avalara, ShipLink, riteSCAN, etc.; offers multi-currency module; highly scalable due to its modularity; provides mobile app for iOS and Android.|
|Security - 10||Defines user roles and permissions based on employee responsibilities and job functions; exports data and reports in CSV, Excel, and PDF formats; provides lot traceability and audit trails to aid in compliance.|
|Value - 8.1||Allows users to pick and choose modules to only pay for features they need; additional modules add to total cost of ownership; purchased through VAR, which increases consulting and implementation fees.|
|Performance - 8.5||Consistent and reliable performance; system may slow down with high data loads; modules communicate to reflect real-time inventory, financial data, etc.|
|Key Features - 8.6||Includes Product Configurator Wizard to set components and operations specific to items; businesses will likely need report writers with Crystal Reports/SSRS knowledge to create custom reports.|
We found SYSPRO efficient for small, medium, and enterprise-level manufacturers and distributors. Popular industries include automotive parts and accessories, cannabis, chemicals and fertilizers, computers and electronics, fabricated metal, food and beverage, and more. SYSPRO can deploy through the cloud, on premise, or through a hybrid model. Companies can license the solution through either a perpetual or subscription pricing model.
Payroll and HCM features: SYSPRO does not offer modules for payroll and HCM, so manufacturers and distributors must seek out separate specialized systems. This may require additional investment in integrations and time spent reconciling data between different platforms.
Simple reporting: Reporting in native SYSPRO offers limited parameters for users. Companies will likely need a dedicated report writer with Crystal Reports or SQL Server Reporting Services (SSRS) to create dynamic custom reports with interactive capabilities.
SYSPRO is similar to other manufacturing ERP solutions where set pricing isn’t published online. The total cost of ownership factors in various features like subscription fees, license type, business size, required customizations, implementation complexity, maintenance and support, and user count.
Companies generally purchase SYSPRO through a value-added reseller (VAR), who spearheads implementation and training. The reseller then provides additional troubleshooting and support post-implementation.
Over 15,000 corporate customers and 300,000 end users utilize SYSPRO. The system is a veteran in the ERP landscape, founded in 1978. SYSPRO is popular among SMBs in manufacturing and distribution across North America, Africa, Asia-Pacific, and the United Kingdom.
We recommend SYSPRO for distributors and manufacturers of all sizes. Its industry-specific features make it an excellent fit for food, beverage, fabricated metal, and many more industries. SYSPRO’s scalability allows businesses to add and remove modules as their needs change.
However, we found that integrating additional modules increases the total cost of ownership. SYSPRO does not offer modules for HCM or payroll, so companies will need to turn to third-party systems for those functionalities. Finally, the reporting functionalities, though robust, come with a steep learning curve.
Overall, SYSPRO is a suitable choice for businesses requiring a modular approach to ERP and specialized functionalities for their industries.
As a manufacturer production tracking is essential and Syspro’s ability to track and update on production is robust and efficient. They color code the projects so you are alerted to any issues. If a project is green, all material is available and received. If a project is yellow, we know we still have parts we are waiting on, allowing us to schedule accordingly. The only piece that fell slightly short was the interface is not as visually appealing as the other options we have reviewed.
As a pharmaceutical distributor it was important that we went with a compnay that truly understood the industry. The Syspro provider we worked with was educated on the FDA and drug enforcement requirments and how their software could easily meet those needs. Every time we got on the phone with him, it was as if we were speaking with a pharmaceutical rep.
This company has gone above and beyond for our cannabis industry and we are happy to be going with them.
It doesn’t do what it promises to do. The accounting software is weak. It shaves pennies off every order. It’s really bad. Syspro doesn’t take any accountability at all. They have a very high turn over rate.
It doesn’t do basic math correctly. Syspro does not guarantee any customizations. Their product is a glitch fest.
Annual costs seem kind of high for this solution. We need EDI and advanced shipping notifications which they don’t have, and we are paying $12,000 annually for maintenance which seems high
what i found was that it can only print statements for 3 months. i wanted the accounts receivables and payable to be able to print customer and suppliers history for atleast 1year
not enough reports
Pros: Tracks inventory and costs in details. Integrates easily with MS-Office tools, especially Excel, Outlook and Word. Designed ground-up for manufacturers and distributors. Workflow - for accounting and procurement process. Pretty powerful and integrated software. Easily customizable without a developer. Stable and low total-cost compared to other ERP products. Cons: Some modules like Budget preparation with a team is a 3rd party add-on.
Changing form layout and adding custom fields is so easy.
Scope for better integration with Budgeting and Payroll modules. Cloud hosting is offered, but not matured enough.
It definitely connects everything together. It is fully integrated, everything talks to each other and it follows itself the whole way through the system so you are not left with something being known on one side but not the other.
I do like the program but there isn’t one thing that stands out, maybe that it is fully integrated.
I am not really a big fan of the reporting. I would like it if there were more standard reports that we could then customize a bit more, but it still has the basics.
SYSPRO helps provide us a unique look into our business. Utilizing its many modules and features, such as the EDI and Shipping Solution, Landed Cost Tracking, Bills of Materials, Credit Card processing, e.net Solutions, etc., has provided SKLZ the stability to grow our business.
If you look back over time that we’ve been using SYSPRO, you can see that we.ve had major savings and that of those savings have gone to our bottom-line. Our company morale has also really improved as SYSPRO helps our employees efficiently do their jobs and get the information they need.
We continue to grow more than 20% a year in transaction volume and without SYSPRO it would be difficult to complete and ship as many orders out the door. SYSPRO allows us to manage customer and product ordering, accounting processes and manage the customer from the time of order through to invoicing.
We’ve been able to manage our global distribution network much more efficiently and we now are able to include our CE Marketing and traceability requirements as a result of having SYSPRO.
SYSPRO Isn’t just sitting back and letting the product get stale. They are always innovating and finding wats to help us address our challenges. We are always getting a cutting-edge product.
One of the key advantages of SYSPRO is the integration of our custom barcode into the SYSPRO ERP system. We produce about 30 billion components and each is tracked through SYSPRO. This results in close to 1 billion transactions per year globally.
I fell in love with SYSPRO all over again at the last conference. SYSPRO has been great for us, especially the financials, and I look forward to the new advancements in the product. After many years of using the software, our business changed from manufacturing to distribution, and SYSPRO still works very well for us today.