Our Verdict…

While ShiftWorx may not dazzle with ERP platform integration, it impresses with its machine monitoring and predictive modeling. It’s the real-time insights that truly make it stand out. Its affordable pricing at $100 per machine per month, coupled with its scalability, adds to its appeal.

On the flip side, startups or very small companies might struggle to fully utilize their capabilities. There are alternatives better suited to their unique requirements–but ShiftWorx is still a solid choice for those in the manufacturing industry who seek a tool to optimize processes.

9.1
Our Rating
based on our expert editorial analysis
9.3
User Rating
based on 18 user reviews
Pros:
  • Competitive pricing with a "pay as you go" model
  • Predictive modeling through AI integration
  • Real-time machine monitoring
Starting Price
$250 /user/month
Price Range Learn More
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   $     $     $     $     $   
Pricing Details
Per user/per connection

What is ShiftWorx?

ShiftWorx by FreePoint Technologies is a robust machine monitoring and data visualization MES software designed for the manufacturing sector. It enables operators to monitor machine performance in real-time and document any shortcomings with the click of a button. This provides businesses with actionable insights to improve productivity and reduce waste.

The system leverages a combination of sensor and software technology to connect directly to machines, regardless of their age or type, and to extract valuable data. In addition to monitoring, it offers modules for detailed reporting, analytics, and dashboard visualization, allowing for data-driven decision-making.

The platform is also supplemented with services such as TPS (Toyota Production System) to facilitate the adoption of lean manufacturing principles. ShiftWorx’s future roadmap includes enhancements in reporting capabilities, more personalized reports, and the application of AI for predictive modeling in scheduling and maintenance.

Pros Cons
  • Real-time machine monitoring
  • Versatile machine compatibility
  • Comprehensive data visualization
  • Predictive capabilities
  • Personalized reports
  • While there is no full supply chain management, it does allow for inventory management on the factory floor for checking safety stock
  • Doesn't natively integrate with major ERP platforms, but offers APIs that allow dedicated IT teams to have options.

Video Overview

Who Is ShiftWorx For?

ShiftWorx by FreePoint Technologies is primarily designed to serve small to medium-sized manufacturers in the discrete manufacturing sector. Their software is especially suitable for companies that need detailed and real-time insights into their production processes. The platform primarily benefits businesses seeking to increase operational efficiency, reduce waste, and improve overall productivity.

They serve a range of industries from automotive to food processing. However, ShiftWorx is best for businesses with a minimum of 5 machines to connect to, as this is the entry point for their pricing model. It’s also worth noting that while they cater to companies of different sizes, FreePoint Technologies does not actively target very small companies or start-ups due to the nature and scope of their solutions. They believe their product would not be fully utilized or provide substantial value to such businesses, given their pricing model and service offering.

ShiftWorx KPIs
Access KPIs in ShiftWorx.

Our Ratings

Usability - 9 Real-time visibility into performance data that is simple to install, customize, and monitor remotely; sensors on machine quickly display uptime and downtime info into software
Support - 8 24/7 support team; support calls received at all hours of the day through a mobile and email system; live support only handled between 8AM-5:30PM Eastern; service calls can occur overnight if necessary; Help Center built into the software; each customer assigned an Account Manager
Scalability - 10 Can get started with a modular system and later progress into a roadmap plan (configured product based on your needs); can customize the right-fit modules that complement your current technology platforms.
Security - 8 Avoids physical connections between ShiftWorx and machines to mitigate invasive attacks; ensures the confidentiality of customer data; protects against unauthorized access to machines and data.
Value - 9.5 Plans start at $100/machine/month; competitors tend to average at $150-$200/machine/month; offers pay-as-you-go setup; has an entry point of 5 machines
Performance - 10 Performed efficiently and effectively in monitoring manufacturing processes and providing real-time operational insights. Quickly shows performance and efficiency of factory floor; displays live display of metrics such as downtime, run time, parts produced, etc.
Key Features - 9 Can set machine priorities and identify processes needed to run and what others can stay idle if you are understaffed; reporting tab lets you drill down into efficiencies broken up by different codes

Features of ShiftWorx

ShiftWorx software is packed with several key features that make it stand out from its competition:

  • Real-Time Data and Insights: The platform collects and provides real-time machine data, allowing manufacturers to gain actionable insights into their processes instantly.
  • Data-Driven Decision-Making: It empowers companies to make data-driven decisions by providing essential metrics related to machine uptime, productivity, quality, and cost.
  • Advanced Reporting Capabilities: ShiftWorx has enhanced its reporting capabilities, allowing for more customization and personalization of reports. It offers the ability to tell a story through data for everyone in the manufacturing process, from the executives to the plant managers and machine operators.
  • Integration with Microsoft Azure and Power BI: This has further improved the depth and flexibility of data analysis and visualization that the platform can provide.
  • AI-Powered Predictive Modelling: ShiftWorx is integrating advanced analytics and AI capabilities into the platform for predictive modeling, which can greatly assist in areas such as scheduling and maintenance.

Pricing Plans

ShiftWorx is designed as a “pay as you go” modular system. The entry point is 5 machines and averages around $13,000 to $15,000.

ShiftWorx prides itself on being deeper in their scheduling and machine monitoring features compared to ERP solutions that are more cursory and more canned. These ERP systems tend to offer these capabilities but include many additional features not needed, which increase the overall cost.

Plan Pricing Features
Starting Price $100/machine/month
  • 5 machine minimum

Alternatives

FactoryTalk
FactoryTalk Screenshot
Client OS
Windows, Web
Deployment
Cloud Hosted
What We Like
Includes Internet of Things (IoT) support
Offers global, multi-site customer deployment
On-premise and cloud-based scalability
What We Don’t Like
Pricing requires consultation call
Steep learning curve
May require advanced coding knowledge
Eyelit
Eyelit Screenshot
Client OS
What We Like
Flexible subscription licensing models
Offers continual improvements
Platform-independent software
What We Don’t Like
Developer does not provide price details online
Hydra X
Hydra X Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Client OS
Windows
Deployment
Cloud or On-Premises
What We Like
Adaptable to different industries
Gathers real-time shop floor data
Great customer support
What We Don’t Like
High initial cost
Limited one-piece flow support
Confusing UI for some users

Summary

ShiftWorx is a fantastic choice for data visualization and machine monitoring. It offers real-time insights, advanced reporting, AI-powered predictive modeling, and integration with Microsoft Azure and Power BI. However, it may not suit businesses needing extensive integration with major ERP platforms.

The software targets small to medium-sized manufacturers, but may not provide substantial value to very small companies or startups. Its performance is efficient, offering real-time operational insights. The “pay as you go” pricing starts at $100/machine/month, positioning it as a cost-effective alternative to comprehensive ERP solutions.

ShiftWorx MES
★★★★★
★★★★★
(18)
ShiftWorx by FreePoint Technologies is a robust machine monitoring and data visualization MES software designed for the manufacturing sector.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$250/user/month
Client OS
Web
Deployment
Cloud Hosted

User Reviews of ShiftWorx MES

★★★★★
★★★★★
Submitted on July 12th, 2023 by Anonymous

We spoke to several software options that attempeted to pitch an ERP but we are a smaller organization, not sized to support the investment of an ERP. ShiftWorx was focused on our needs relating to data collection on the overall efficiencies of our machines. The project has been tabeled for a short period but once the compnay is ready we will be pursuing the software to streamline our manufacturing processes.

★★★★★
★★★★★
Submitted on January 11th, 2023 by Szilveszter T

Collecting all data from the operators like downtime or real time spindle run . Which could help us with scheduling jobs or meeting customer satisfaction. The product is very easy to use , the best thing I liked about the product is that I can monitor all the spindle time on every machine from the cottage or from the office at work.

★★★★★
★★★★★
Submitted on January 11th, 2023 by Jarrod A

Great stuff! Ease of use and accurate data output from machines.

★★★★★
★★★★★
Submitted on January 11th, 2023 by Colleen W

After implementing ShiftWorx, Excel experienced a 40% decrease in machine downtime. Runtime on our cutting machines increased by 50%. All employees could see how their machine was running and this helped engage machine operators in keeping their machines running and identifying reasons for downtime.

★★★★★
★★★★★
Submitted on January 11th, 2023 by John W

We have had a great experience with ShiftWorx and their crew of people who support the system. Added features we needed were implemented and it’s a tool we use daily. Good customer service which made choosing ShiftWorx easier.

★★★★★
★★★★★
Submitted on January 11th, 2023 by Kevin F

Great remote factory floor visibility. Overall, the product was easy to install, customize and use to monitor and identify ways to improve productivity. Especially during Covid when travel to our 4 factories was restricted, the Shiftworx software was very instrumental in allowing me to monitor the progress that our manufacturing equipment was making. The software also allows you to quickly see variances both over time and compared to similar equipment and take corrective actions if needed. The Shiftworx software and freepoint hardware allowed visibility to our oldest and newest machines including Oxy fuel flame cutters, Blanchard Grinders and CNC milling machines. We have made an overall machine efficiency improvement of 15% in the last 2 years using shiftworx to monitor the progress.

★★★★★
★★★★★
Submitted on January 11th, 2023 by Peter R

The support has been great that’s the biggest comment I have. The idea of this package is great. I like that the program is very easy to use and the amount of options is really great; as an engineer I like the way I can tinker with it. Its a great interface to work with.

★★★★★
★★★★★
Submitted on January 11th, 2023 by Miao Z

Overall Good Price for the product. Very much like it , and will implement in a broader scheme. The direct visual bars and KPIs are great for machining/ production. Reporting feature very nice. It’s a mature product and is low cost.

★★★★★
★★★★★
Submitted on January 11th, 2023 by Andrew H

We improved production uptime by using concrete data. The overall experience is pleasurable. The technical support we receive is always second to none. The team at ShiftWorx is always willing to help - even to the point of designing or redesigning aspects of the software to make our company more productive. The data collected on our KPI’s helps us make well informed decisions.

★★★★★
★★★★★
Submitted on November 28th, 2022 by Ken S

Understanding the reasoning behind our downtime improves the efficiency of the machine. Measuring the efficiency of a machine is critical to our business and then being able to understand the reasons behind downtime improves on our efficiency.

★★★★★
★★★★★
Submitted on November 28th, 2022 by Michael M

Feature rich management system with exceptional ROI. Easily deployable by anyone with reasonable ability to follow directions. Dashboard visuals require less setup than many other systems and are focused around real business needs. The price is extremely affordable and you’re not forced to use proprietary hardware beyond that which is needed to communicate to the cloud backend.

★★★★★
★★★★★
Submitted on November 28th, 2022 by Bill W

Great for automotive manufacturing use. Nice oversight of production results or issues.

★★★★★
★★★★★
Submitted on November 28th, 2022 by Christopher G

After the initial set up, everything has been running rather smoothly. It’s great that I can access the real-time data via the web-based dashboard.

★★★★★
★★★★★
Submitted on November 28th, 2022 by Ben W

Makes a difference right away! This simple to use software drives performance on the shopfloor right away. It allows for simple metrics that drive bottom line results. I saw immediate changes to how our machinists decided to process jobs as they got visual feedback of the importance of spindle uptime. At a glance I can see what has happened in the last 24 hours and understand our performance - and so can everyone else in the company.

★★★★★
★★★★★
Submitted on November 28th, 2022 by Ryan B

Real time data is key - Overall I am satisfied with ShiftWorx. Ability to effectively display production information real time and quickly identify/correct issues as they arise. Also really like the “Time Shift” functionality that has been brought back from previous versions.

★★★★★
★★★★★
Submitted on November 28th, 2022 by Gina M

We have focused on downtime issues. Finding out where the problems are and correcting them as needed. The reporting and scheduled reporting makes it easy for our Group Leaders to provide updates to management and employees.

★★★★★
★★★★★
Submitted on November 28th, 2022 by Randy M

Favorable. Good and quick tech support. Quick easy installation and set up. Clean Graphics with easy customization of views.

★★★★★
★★★★★
Submitted on November 28th, 2022 by Ricardo M

Great advantage using Shiftworks for Paper machine processing roll to roll. Machine operator’s performance and Order processing time have given us a new approach to order plannning and Inventory scheduling. Its user friendliness, installation time, and ease of learning and implementation are all pros of ShiftWorx MES.