Nonprofit Cloud from SalesForce

3 Reviews 4/5

A nonprofit CRM tool designed by SalesForce.

About Nonprofit Cloud from SalesForce

Nonprofit Cloud from SalesForce provides an all-in-one platform for your program management, fundraising, and marketing and engagement. Nonpofit Cloud provides the Nonprofit Success Pack (NPSP) that helps your organization get started with Salesforce CRM. NPSP will give you the tools needed for fundraising, programs, reporting, and more.

Nonprofit Cloud lets you develop and deepen your relationships with your base. It’s the only tool for nonprofits backed by the power of Salesforce CRM. Nonprofit Cloud users have reported a 24% increase in donor retention and a 36% increase in constituent engagement.

Nonprofit Cloud and the NPSP provide a real-time view of fundraising performance, along with data driven alerts and insights.

NPSP starts with an industry standard data structure for nonprofits of all shapes and sizes. This gives you a 360 degree view of everyone in your organization, from employees, to donors, to visitors to events you’ve hosted, and more.

Video Overview

Features

  • Program Management
  • Marketing Communications
  • Community Engagements
  • Fundraising
  • Grantmaking
  • Analytics
  • Apps for additional features

Pricing

Many of customers start their Nonprofit Cloud journey with the Nonprofit Success Pack (NPSP) which takes the world’s top CRM and reimagines it for your nonprofit organization. NPSP is a mature, industry standard-data model with objects and capabilities to help manage your income streams, inbound grants, and programs in one place.

  • Qualifying nonprofits may apply for a Nonprofit Edition license donation
  • Lightning Platform Starter (App-based) starts at $6/user/month
  • Salesforce Group Edition starts at $9/month

With Salesforce, users have seen:

  • 130% increase in total online giving
  • 62% decrease in client intake

User Reviews of Nonprofit Cloud from SalesForce

★★★★★
★★★★★
Submitted on April 1st, 2022 by Allison Holt from Freedom House

SalesForce is an extremely powerful software if you are a developer or can afford one. For the small to medium non-profit, the hassle is not worth the reward.

The Good…

You can probably do anything you can imagine with it if you have the money and a development team.

The Bad…

It is extremely difficult for even a techie person to administer unless that will be their only job. It is too complex to perform even the simplest functions, like creating thank you letters to donors, without a significant investment of time. So although you don’t pay in dollars for the software, you pay in time.

★★★★★
★★★★★
Submitted on January 21st, 2022 by Cliff Holtz from American Red Cross

Salesforce helps us to gather and analyze information so we can focus on turning what we learn into actionable strategies.

★★★★★
★★★★★
Submitted on January 21st, 2022 by Matt Flannery from Kiva

We’ve built a very stable infrastructure using Salesforce. We can innovate at an even faster rate and push the boundaries of what we’re doing.