Bitrix24 Software
4 Reviews 4/5 ★ ★ ★ ★ ★A business management software offering CRM, eCommerce, and project management tools.
Product Overview
Bitrix24 is an online collaboration and automation platform for businesses of all sizes. Key features include project management tools, extensive e-commerce functionalities, and customizable CRM features.
The software integrates with various systems, including Payment systems like Stripe and Opayo and e-Commerce platforms like WooCommerce.
Pros
- Free to use for up to 12 users
- Integrates with various platforms like WooCommerce, Google Ads, WhatsApp, Stripe, and more
- Has a mobile app for users to access on the go
Cons
- Layout and user interface can feel clunky
- Limited reporting options
- Slow to respond technical support
Target Market
Small to medium-sized businesses with 1-200 employees requiring a multifaceted CRM system with strong project management capabilities.Key Features
Communications
- Calendar
- Reminders
- File sharing, project discussions, and document editing
- Messenger for chat and video calls
- Video conferencing and online meetings
Tasks and Projects
- Time tracking
- Workload planning
- Gantt and Kanban views
CRM
- Track conversion rates
- Automate marketing
Contact Management
- Link with popular communication channels
- Social media integration with WhatsApp, Telegram, Viber, Instagram, Facebook, and Messenger
- Log telephone, email, and chat logs
Websites and e-Commerce
- Create landing pages for customers
- Sell products quickly online
- Offers product catalogs, inventory management, and payment processing for online stores
- Includes no-code website builder for creating websites, landing pages, and online stores
Pricing
Bitrix24 offers five different plans for companies to use. There is one free plan available for an unlimited number of users. Plans can be billed monthly or annually.
| Free | Basic | Standard | Professional | Enterprise |
|---|---|---|---|---|
| $0 | $40/month/billed annually | $81/month/billed annually | $162/month/billed annually | $325/month/billed annually |
| Unlimited users | 5 users | 50 users | 100 users | 250 users |
Video Overview
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User Reviews of Bitrix24
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Bitrix24 works on all devices, operating systems
The platform is suitable for small/medium-sized teams and sales teams. Bitrix24 works on all devices, operating systems, and is embedded in social networking profiles. It is a free solution with all its primary functions accessible.
The cost of Bitrix24 depends on the different factors such as available functionality options.
Bitrix24 has an open API so it’s easy to customize and integrate the system with others.
The user interface is not very intuitive
Although there are many very useful project management tools and overall capabilities of Bitrix24, the user interface is not very intuitive or “user friendly”, there is a scattered and somewhat boring design which from my perspective does not “connect” me as much as I would like to the product. Please review this in your R&D group and perhaps make the user interface more engaging visually. Thanks
Bitrix24 can help us, especially our sales agents
Bitrix24 is an online productivity tool for sales agents which unites project collaborating, chat, and video communication, client management tools, workflow management, and human resource information system.
Bitrix24 is a cross-platform option and is available on any Android iOS and Windows devices.
Bitrix24 CRM is still adding more and more functionality to help improve the efficiency and ease the company’s process. Bitrix24 can help us, especially our sales agents.
The visual layout needs a lot of work to be intuitive
The visual layout needs a lot of work to be intuitive. Honestly, it is pretty bad right now. Sorry, but it is true. That notwithstanding, I’m hoping to learn my way around Bitrix24. Why? Because there’s a promise of more structure. I am leaving Trello behind ASAP because of lack of structure and order, so I am looking to Bitrix24 and its subtasks, projects, etc.
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