Cozy

  • Acquired
  • Discontinued

Cozy was a free property management app. They were acquired by CoStar in 2018, and accounts were migrated to Apartments.com Rental Manager on July 28th, 2021. Read more: Our picks for the best free property management software.

Product Overview

Cozy was a free, cloud-hosted property management platform. It was discontinued in 2021. All accounts were migrated to Apartments.com Rental Manager.

Pros

  • Free to use platform
  • Basic financial tracking
  • Automates rent collection and property listing syndication

Cons

  • Discontinued in 2018
  • Limited accounting capabilities
  • Background checks, renters insurance, and property analyzer reports upcharged

Target Market

Independent landlords managing small portfolios with a limited budget.

Not Recommended For

Property managers responsible for over 50 units or those requiring advanced capabilities like accounting and reporting.

Cozy was a free, cloud-hosted property management platform. It was discontinued in 2021. All accounts were migrated to Apartments.com Rental Manager.

Product Overview

Cozy offered a free way to market rentals, helping users avoid vacancies by creating custom listings and calculating fair market rent prices. Extra services were available for an additional fee. This included background checks, credit checks, renters insurance, and rent estimate reports.

Tenant screening features let users review applications side-by-side to pick out the best candidate.

Renters could pay rent directly with Cozy’s tool that helped transfer the money directly into the landlord’s bank account. This even included late fee calculation.

Acquisition and Migration

In 2018, Cozy became a part of CoStar, the company behind Apartments.com which was already a top website for renters.

Cozy held off on releasing many new features from 2018 onward as they prepared their next free rental management tool that would eventually become the Apartments.com Rental Manager tool. The transition to Apartments.com happened in mid-2021.

The transition to Apartments.com allowed for new features such a localized leases. This allowed landlords to remain compliant with local laws and allowed for e-signatures.

FAQ

These are commonly asked questions about Cozy’s transition to Apartments.com

1 Why Did Cozy move to Apartments.com?

Cozy was bought out by Apartments.com in 2018, who saw potential in having a database of landlords use their primary revenue stream–the Apartment.com listing platform.

2 What Does the Future Cozy Look Like?

Cozy has rebranded to Apartments.com Rental Manager and is no longer available in it’s previous form.

Certain functionality was removed from the software during the transition in order to promote revenue generating services that generate additional cash flow. This includes maintenance requests and access for commercial properties.

3 Can Everyone Migrate Their Cozy Account to Apartments.com?

No, Apartments.com will not allow Cozy accounts to migrate to their new platform if they meet one of the following reasons:

  • Unsupported properties (commercial or non-residential properties)
  • No active rent collections
  • Cozy account was inactive

These requirements are intended to only migrate Cozy users that would actively use Apartments.com Rental Manager rent collection services.

4 Can Cozy Still Be Used Beyond the Migration Date?

No, Cozy will not be usable as it was beyond July 28th, 2021. All eligible data will be migrated onto the new system owned by Apartments.com

Eligible data is defined as data related to functionality that will be available within the new system. Any data involving renter applications, screening reports, maintenance issues, and property listings will no longer be available beyond July 28th, 2021.

5 Can Tenants Still Sends Payments and Access Payment History?

Tenants will no longer be allowed to send payments through Cozy or view their payment history, as the Cozy tenant portal will no longer be accessible.

Free Alternatives

Ranked are the following free alternatives to Cozy:

1 Innago

Innago offers online rent payments, online lease signing, tenant screening, maintenance requests, tenant management, and included support.

Innago
★★★★★
★★★★★
(15)

Innago: Dashboard
Innago: Reports
Innago: Application Builder
Innago: Current Applications
Innago: Application Details
Innago: Lease Template
Innago: Tenant Dashboard
Innago: Tenant List
Innago: Invoices List
Innago: Invoice
What We Like
Free for landlords
Sends automatic rent reminders to tenants
Allowers tenants to submit tickets with descriptions and images
What We Don’t Like
Charges for tenants (online payments, credit checks, etc)
New features may cause temporary bugs
Payments may be delayed depending on payment type
Overview
Price Range: $
Starting Price: Free
Client OS: Web
Deployment: Cloud Hosted

2 TenantCloud

TenantCloud is an all-in-one package for landlords that includes tenant management, full accounting, online payment portals, and online maintenance requests.

TenantCloud
★★★★★
★★★★★
(2)

TenantCloud: Dashboard
TenantCloud: Company Information Page
TenantCloud: Auto Pay
TenantCloud: Personalize Website
TenantCloud: Units
TenantCloud: Team Management
What We Like
Includes basic accounting
Can upload, store, and access important documents like leases and maintenance records
Enables landlords to send messages, share updates, and address inquiries within the system
What We Don’t Like
Free version is limited to 15 leases
Poor customer support with slow response times
Occasional server glitches
Overview
Price Range: $
Starting Price: $16/month
Client OS: Web
Deployment: Cloud Hosted

3 TurboTenant

TurboTenant provides rental advertising, online applications, tenant screening, and collects rent payments.

TurboTenant
★★★★★
★★★★★
(1)

TurboTenant: Dashboard
TurboTenant: Application and Screening Report
TurboTenant: Mobile Dashboard
TurboTenant: Mobile App View
TurboTenant: Listing Information
TurboTenant: Online Rental Application
TurboTenant: Manage Renters
What We Like
A free version is available
Offers digital signing
Has instant messaging for landlords to communicate with tenants
What We Don’t Like
There are paid add-ons for the free plan
Background screenings are somewhat limited
Not ideal for managing more than 100 properties
Overview
Price Range: $
Starting Price: $8.25/month
Client OS: Web
Deployment: Cloud Hosted

Product Overview

Developer Overview

  • Name Cozy Services Ltd.
  • Year Founded 2012
  • Headquarters Portland ,Oregon ,USA
  • Type Private
  • Est. Size 10-50 employees
  • Est. Revenue $1M-$10M

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User Reviews of Cozy

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