A software system designed by The Company Software for accommodations & food services companies.

About TCSReservations

TCSReservations is you complete, real-time solution to reservation management, and much more. This software system is fully capable of managing housekeeping and maintenance, while using Real-Time calendars to schedule those functions around existing reservations. TCSReservations is also fully capable of tracking all your advertising. Furthermore this software can interface with Excel, Peachtree and QuickBooks for accounting purposes.

A list of TCSReservations’ features includes:

  • Online Booking
    • Real-time online calendars for scheduling purposes
    • Directly interfaces with your database to ensure accurate automated booking
    • Calculates and applies customized specials and minimum nights requirements
    • Pet Fees can be assessed
    • Track your Internet advertising
    • Customized headers and footers can be added to forms
    • Allows online visitors to request a brochure or view current specials
    • Online visitors who request brochures have their address saved to your client database, for future marketing campaigns
  • Reservations
    • Reservations can be booked through a calendar view or by searching dates
    • Group booking can be performed and tracked easily
    • Confirmations can be automatically emailed or faxed
    • Reservation types are color coded by status; statuses are: Confirmed, Tentative, Owner, Guest (stranger) of Owner, Complimentary and Blocked
    • Look-ups can be performed by reservation number, last name, or phone number
    • A detailed client ledger is kept for each reservation
    • Trip insurance can be added with one mouse click
    • Travel agents can be tracked
    • Guest deductions can be customized on a by-unit basis
    • When reservations are canceled, your staff members are required to record notes
    • All confirmations can be printed individually or in batches
    • Reservations can be sorted by arrival and departure dates, and also due in and due out
    • Owners can easily book their own units online
  • Accounting
    • The accounting features of this software allow you to track guest prepayments, check-in payments, owner accounts, tax accounts, credit card fees, work orders, and vendor payables… as well as anything else relating to an escrow account
    • Balancing tools allow you to keep records accurate for auditors
    • Checks can be printed directly from TCSReservations
    • Prior to posting everything can be manager-adjusted
    • Refunds are done by simply forfeiting part of a deposit and generating a refund check
    • 1099’s to vendors and owners can be generated within the system
    • Collates, collects and processes any type of pre-defined tax mils, and applies designated taxes to the Owner, Vendor or Guest
    • The chart of accounts can be customized to your needs
    • Pre-defined owner deductions or one time charges can be applied to an owner’s account
    • Forward balancing while retaining items can be performed
    • Each unit detail has the current owner’s statement reflected in it
    • Each unit can have a profit and loss statement easily generated
    • All expenses and corrections are automatically posted to the correct owner’s account, vendor payables account, or taxes account
  • Marketing
    • Charts include: pie chart (source by percentage) and data chart (revenue by source)
    • All check out names and addresses are added to the client list database
    • Mailing labels can be easily printed from the client list database
    • Perform mass email marketing within TCSReservations, or export your email list to other mail marketing programs
    • Third party vendors (i.e. firms like Expedia and Travelocity) are easily tracked and billed
  • Housekeeping
    • Reservation file constantly checks against the Housekeeping Report
    • Schedules can be easily printed by vendor or by vendor’s employees
    • Predefined linen requirements by unit, are printed out with a schedule
    • Any housekeeping notes included in each reservation detail are printed out with the housekeeping schedule
    • The current schedule also includes the next reservation, allowing housekeeping staff to plan ahead
    • Housekeepers or housekeeping contractors can check and update their schedules via the Internet
    • A detailed unit inventory can be printed with the housekeepers schedule
  • Maintenance
    • Work orders can be tracked an organized by their status (i.e. To Do, Pending, and Completed)
    • Work orders can be ýNo Chargedý or ýBilled to Ownerý and applied to owner’s statements
    • Automatic alerts will alert the front desk at check in of its status
    • Work orders can be emailed to owners or vendors as they are generated
  • Property Data
    • Commensurate payments can be generated for multiple owners with equal or unequal interests
    • Contract dates, insurance details and household items under warranty are all tracked within the system
    • The Warranty List in the unit detail displays when a work order is generated for said unit
    • There is no limit to the number of amenities or pictures that can be added to each unit

Product Overview

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