ServSuite by FieldRoutes
3 Reviews 5/5 ★ ★ ★ ★ ★A field service management software formerly known as ServicePro.
Product Overview
ServSuite by FieldRoutes is a cloud-based field service management software. It features a drag-and-drop tool for scheduling service appointments and managing on-field technicians. Key functionalities include customer management, inventory control, employee management, and invoicing.
ServSuite mobile apps are available, so teams can view schedules and job information from the field at any time.
Pros
- Intelligent routing module optimizes new and existing routes
- Can create a paperless system
- Has credit card processing and collections
- Features a drag-and-drop tool for efficient scheduling
Cons
- Limited support for older operating systems
- Multiple users have reported long waits for support services
- Pricing details unavailable from the developer
Target Market
Startups, SMEs, agencies, and enterprises in the pest control, lawn care, and arbor care industries.Video Overview
Features
- Billing and Invoicing: Includes billing, invoicing, collections, and credit card processing functionalities.
- Intelligent Routing: Automates routes to cut windshield time, vehicle wear, and fuel costs.
- Scheduling: Offers a drag-and-drop scheduling tool that allows businesses to manage service appointments efficiently. Also has automated reminder notifications to cut missed appointments.
- Interactive Dashboards: Tracks active customers, payments, services, and more on one screen.
- API: Eliminates redundant data entry and errors caused by switching systems.
- Mobile App: Enables field technicians to access schedules, job details, and customer information in real time.
- Payment Processing: Manages billing processes with autopayments.
Product Overview
Developer Overview
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User Reviews of ServSuite by FieldRoutes
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Our processes have never been more streamlined
We have been using ServicePro since 2013 and utilize a large amount of the capabilities. We were able to move to a mobile and paperless system in less than a year with their support and expertise. In the 40+ years we have been in business, our processes have never been more streamlined thanks to ServicePro. We look forward to the future and continuing to grow as a business with them as our partner.
Our sales are through the roof
We’ve seen massive improvements with our operations and tremendous growth: over 1 million in new sales since we’ve started using the software. Our sales are through the roof, and we owe it all to ServSuite. In the past, managing 20% growth rates was a challenge - but not anymore!
Its ability to grow with us is what stands out
ServSuite is strong in reporting, it’s reasonably intuitive and it’s a program that doesn’t crash. But at the end of the day, its ability to grow with us is what stands out. Its people are able to think through what their customers are going to need as they grow - and as a result, they’re going to grow, too.
