8.7
Editor’s Rating:
Best Overall
NCR Counterpoint: Item Lookup
NCR Counterpoint
  • Integrates with third-party apps like Microsoft Excel
  • Customizable functionality and UI
  • Strong CRM tools with embedded customer loyalty programs
8.5
Editor’s Rating:
Great for Mid-size Retailers
CashierPro: Sales Screen
CashierPro
  • Unlimited 24/7 support and free upgrades
  • Good for small to mid-size retailers
  • User-friendly and low learning curve
8.0
Editor’s Rating:
Strong Inventory Management
Lightspeed POS: Back Office
Lightspeed POS
  • Clean design
  • Frequent updates
  • Offers their own payment processor

Cloud POS systems offer adaptability, accessibility, and cost-effectiveness, helping businesses manage transactions and operations from anywhere. Our research identifies the best cloud POS systems based on user-friendly interfaces, affordability, core features, and overall value.

1 NCR Counterpoint - Best Overall

Why we chose it: NCR Counterpoint is our best overall pick because it’s a full-fledged ERP system with POS capabilities. It serves professional services and retail trade companies, offering many features to cover diverse business needs. These include touchscreen POS ticket entry and built-in customer loyalty programs. Additionally, NCR Counterpoint has detailed customer profiles, forecast-driven replenishment, and simple integrations with other apps like Microsoft Excel for greater control over company data. It also delivers offline ticket entry, multi-site management, and integrated eCommerce as the business expands.


NCR CounterPoint: Item Lookup
NCR CounterPoint: Receipt Preview
NCR CounterPoint: Ticket Entry
What We Like
Integrates with third-party apps like Microsoft Excel
Customizable functionality and UI
Strong CRM tools with embedded customer loyalty programs
What We Don’t Like
Requires technical support for updates
Not ideal for all retail types
Resource intensive
Overview
Price Range: $$$
Client OS: Windows
Deployment: Cloud or On-Premises

2 CashierPRO - Great for Mid-size Retailers

Why we chose it: CashierPRO is best for medium-sized retailers because it has advanced inventory control for businesses with a diverse range of products. Its purchase ordering system suggests restocking quantities based on actual sales and predefined minimum/maximum thresholds. This helps retail stores avoid excess inventory and stock shortages. Additionally, CashierPRO’s intuitive interface, 24/7 customer support, and free upgrades minimize the need for extensive training and troubleshooting. This enables mid-sized retailers to focus more on leveraging growth opportunities and expanding their business.


CashierPRO: Sales Screen
CashierPRO: Sales Screen
CashierPRO: Sales Screen-Inventory Lookup
CashierPRO: Inventory Lookup
CashierPRO: Price Levels
CashierPRO: Touchscreen and Virtual Keyboard
CashierPRO: Mobile Inventory Management
What We Like
Unlimited 24/7 support and free upgrades
Good for small to mid-size retailers
User-friendly and low learning curve
Overview
Client OS: Windows

3 Lightspeed POS - Strong Inventory Management

Why we chose it: Lightspeed POS is one of our top picks for its strong inventory management. This makes it easy for business owners to track items across multiple locations and add product variations. It also serves various sectors, including quick and full-service restaurants, retail, and bars. Finally, we found its feature set comprehensive, offering reporting and analytics, employee management, and customer tracking. However, it’s worth noting that some users have reported challenges with the complexity of table layout setups and the cost of bundling hardware and software.

Strong Inventory Management:
Lightspeed POS

Lightspeed POS: Back Office
Lightspeed POS: App
What We Like
Clean design
Frequent updates
Offers their own payment processor
What We Don’t Like
Basic reporting
Difficult to use outside payment gateways
Expensive upgrades
Overview
Price Range: $$
Starting Price: $99/month
Client OS: Web
Deployment: Cloud Hosted
Visit Website

4 Revel POS - Hybrid Architecture

Why we chose it: Revel POS stands out with its hybrid architecture, combining a local network’s dependability with a cloud-based system’s versatility. Revel’s “Always On Mode” ensures uninterrupted sales and transactions, even during internet outages or slow connections. This helps companies maintain a consistent customer experience.

Additionally, Revel’s cloud-based capabilities offer remote access to data and reports, essential in a modern, mobile business landscape. This blend of local reliability and cloud flexibility makes Revel a good choice for businesses seeking continuous service and the ability to manage their POS system remotely.


Revel POS: CRM
Revel POS: Delivery Management
Revel POS: Online Ordering
Revel POS: Payroll Management
Revel POS: Purchase Orders
What We Like
Hybrid architecture with local network reliability and cloud-based features
Strong built-in CRM tools
Intuitive employee scheduling system
Overview
Price Range: $$$
Client OS: macOS

5 Shopify POS - Best for eCommerce

Why we chose it: We went with Shopify POS for its multichannel selling capabilities. This system merges in-store and online transactions, ideal for businesses with physical and digital storefronts. Shopify simplifies the process by synchronizing inventory and sales data across various platforms, ensuring business owners can efficiently oversee sales activities.

Shopify POS excels in centralizing order management. It enables businesses to oversee all their orders from a single platform, enhancing efficiency in processing refunds, searching transaction histories, and issuing receipts. This helps eCommerce stores handle a high volume of orders across diverse channels and track customer interactions and purchases.

Shopify POS

Shopify POS: Product Report
What We Like
Integrates with Shopify eCommerce platform
Easy setup and intuitive UI
Extensive app ecosystem
Overview
Price Range: $$
Starting Price: $29/month
Client OS: iOS, Android

6 Clover POS - Best for Retailers

Why we chose it: We found Clover POS best for retailers due to its competitive flat rates for payment processing. This can lead to significant savings for retailers, especially those with high sales volumes. Lower transaction fees mean more profits retained, making Clover a good option for retail businesses looking to optimize their financial efficiency.

Their hardware is also specifically designed for point-of-sale use, offering a professional and efficient look and feel, not just an app on a personal device. It’s complemented by Clover’s POS software, including features like low-stock alerts and the ability to itemize returns and exchanges. This helps retailers manage their inventory effectively and process transactions smoothly.


Clover POS: Dashboard
Clover POS: Home Screen
Clover POS: Register
What We Like
Add-ons available through Clover App Market
Accepts EMV chip cards, magnetic swipe cards, NFC payments
Syncs directly with accounting software like QuickBooks
Overview
Price Range: $
Starting Price: $9.95/month
Client OS: iOS, Android, Web
Deployment: Cloud Hosted

7 Square - Best Free Option

Why We Chose It: We think Square is the go-to option if you’re looking for a free POS system with essential features. The free version includes payment processing, inventory management, and customer data management, all without setup fees.

Square is known for its transparent pricing structure. While the core POS is free, it offers clear and flat-rate pricing for transaction fees and additional services like payroll and advanced hardware. This upfront pricing helps companies avoid unexpected costs and strategize more effectively. Combined with many hardware options and integrated features and services, it’s a good choice for those seeking a cost-effective POS system.

Square

Square: Item Management
Square: Loyalty Program
Square: Gift Card Management
What We Like
Payment processing and POS
Works in-store and online
Transparent pricing
Overview
Client OS: Web
Deployment: Cloud Hosted

8 eHopper POS - Ideal for Small Businesses

Why We Chose It: eHopper POS is popular for small organizations because of its straightforward and cost-effective features. These include customer info management, employee tracking, inventory control, and various payment options with EMV compliance. Moreover, its ability to operate on multiple platforms, including iOS, Android, and Windows PC, offers versatility for smaller companies using various devices.

eHopper also has a free Essential Package limited to one POS system. This is a solid starting point for companies needing to manage sales and inventory without a significant upfront investment. Expanding services through the Freedom and OmniChannel packages is easy as businesses evolve and grow.


eHopper: PO Receiving
eHopper: Reporting
eHopper: Payments
eHopper: Inventory
What We Like
Free credit card processing for the business
QuickBooks Integration
Strong inventory management
What We Don’t Like
Better in a retail environment vs a restaurant
Limited customization
Tedious split payment process
Overview
Price Range: $$
Starting Price: $50/user/month
Client OS: Android, Web
Deployment: Cloud Hosted

What Is a Cloud POS System?

A cloud POS system is a digital point-of-sale solution that stores data in the cloud, providing cost-effective accessibility. This eliminates the need for expensive hardware maintenance and upgrades. POS systems serve diverse business needs, from inventory management to customer loyalty, redefining modern commerce with cloud-connected tools.

How to Choose the Best Cloud POS System

This is our methodology for choosing the best cloud POS system:

  • Pricing Evaluation: We begin by examining the pricing structures of various cloud POS systems. We look at their different plans, including monthly fees and transaction costs.

  • Mobile Payments Capability: Next, we look for products that support mobile payments. This feature enables businesses to accept payments for in-person sales, online transactions, or phone orders.

  • Software Integrations: We assess the system’s capacity for third-party business applications like payment processors, eCommerce platforms, and accounting tools.

  • Inventory Management: The next part of our methodology involves evaluating how well the cloud POS system handles inventory tracking and stock level monitoring.

  • Customization and Compatibility: We also consider the flexibility of the cloud POS system in terms of customization and compatibility. The software should adapt to unique business requirements and offer compatibility with existing hardware and devices.

  • Customer Support: Next, we assess the provider’s level of support. The availability of 24/7 customer service ensures that companies can receive assistance whenever issues arise. Additionally, we look for online tutorials and training resources.

  • User-Friendly Interface: We rank cloud POS systems based on whether they’re intuitive and user-friendly. Ease of use enhances efficiency and minimizes the learning curve during implementation.

  • Performance and Reliability: Finally, we include cloud POS systems known for performance and reliability. The ability to process transactions seamlessly, even offline, is crucial to prevent disruptions to business operations.

What Are the Key Features of a Cloud POS System?

The key features of a POS system are:

  • Customer Relationship Management (CRM): Some cloud POS systems include CRM features, helping build and maintain customer profiles, track purchase history, and run targeted marketing campaigns.
  • Analytics and Reporting: Cloud POS systems often come with advanced reporting and analytics features, allowing users to track sales trends, monitor inventory turnover, and gain insights into customer behavior.
  • Built-in Payment Processing: Many systems offer integrated payment processing capabilities, allowing businesses to accept various forms of payment, including debit and credit cards, mobile payments, and even contactless payments like Apple Pay and Google Wallet.
  • Multi-Location Support: Some cloud POS software handles centralized management and reporting across different sites. This streamlines operations, reporting, and inventory across all your locations.
  • Third-Party App Marketplace: Many solutions offer an app marketplace where users can find and integrate third-party apps to extend functionality, including CRM and marketing tools.

Cloud-based features include:

  • Mobility: Many cloud POS systems offer mobile app support, enabling businesses to use tablets and smartphones as POS terminals. This is especially useful for companies with mobile sales teams or pop-up shops.
  • Data Security: Providers often have robust security measures to protect your data, including encryption, data backups, and secure access controls.
  • Automatic Updates: Cloud POS software is typically updated automatically by the provider, ensuring you always have access to the latest features and security patches without manual intervention.
  • Real-Time Data: These systems provide real-time data on sales, inventory levels, and customer information.

Cloud POS Systems vs Traditional POS Systems: Key Differences

Cloud POS systems are cost-effective, scalable, and secure with advanced features, making them a modern choice for most businesses. However, traditional POS systems may suit those needing on-site data storage or offline functionality.

  • Cost Efficiency: While cloud-based POS systems often have lower upfront costs, traditional POS systems might be more cost-effective in the long term for some businesses. There are no ongoing subscription fees; they might offer more control over hardware choices.

  • Stability and Reliability: Traditional POS systems store data on local servers or computers, which is beneficial in areas with unstable internet connections. In contrast, cloud-based systems depend on internet access and might experience disruptions during connectivity outages.

  • Scalability: Cloud solutions are highly scalable, allowing easy expansion as your business grows. Traditional POS systems can be cumbersome to scale up.

  • Data Security: Cloud-based systems prioritize data security through encryption and advanced security measures. Traditional POS software stores data locally, making it more vulnerable to breaches.

How Much Does a Cloud POS System Cost?

Cloud POS systems typically offer different subscription tiers for numerous business needs. Here’s a breakdown of the pricing tiers:

  • Starter Tier ($49-$150/terminal/month): Starter packages are designed for small businesses and startups. They offer essential POS features at an affordable price, making them accessible to businesses with limited budgets. Expect basic functionality to manage sales and payments efficiently.

  • Mid-Tier ($130-$450/terminal/month): The mid-tier is suitable for growing businesses that require more advanced features and capabilities. It provides a balance between affordability and enhanced functionality. This tier often includes additional tools for inventory management, reporting, and CRM.

  • Enterprise Tier ($400-$999/terminal/month): The enterprise tier is tailored to large businesses and enterprises with complex needs. It offers a comprehensive suite of features, including advanced analytics, multi-location management, and extensive integrations with other business software. This tier is ideal for corporations with high transaction volumes and a need for scalability.

Some POS providers may offer custom pricing packages to accommodate specific business requirements.

What Are the Benefits of a Cloud POS System?

The benefits of a cloud POS system are:

  • Universal Payment Acceptance: Companies can accept payments seamlessly from any device with an internet connection.

  • Real-Time Inventory Management: A cloud POS system helps businesses precisely monitor inventory levels, ensuring they always know what’s in stock and when to reorder.

  • Multi-Location Management: Companies can oversee all branches from a centralized dashboard. They can access sales data, track inventory, and manage operations across the board without requiring multiple software installations.

  • Data-Driven Insights: Sellers can gain valuable insights, including sales data and customer trends. This information allows business owners to make informed decisions that drive growth and success.

  • Integration Options: A cloud POS system integrates with other essential business software, such as accounting, CRM, and marketing tools.

  • Cost-Efficiency: Unlike traditional POS systems that require hardware purchases and maintenance, cloud POS systems operate on a subscription basis. However, traditional POS software might be more cost-effective in the long term.

  • Scalability: Cloud-based software is highly scalable, allowing businesses to add users and locations without a hassle. Their POS system grows with them, adapting to their evolving needs.

  • Enhanced Security: Cloud POS systems offer robust security features to protect information. Unlike traditional systems that store data locally and are vulnerable to breaches, cloud-based systems provide higher protection.

  • Advanced Reporting and Analytics: Comprehensive reporting and analytics features help track sales, customer behavior, and more.

  • Payment Processing: Cloud POS systems have built-in payment processing capabilities, ensuring companies get paid faster and more securely. Traditional POS systems often rely on third-party processors, introducing potential bottlenecks.

What Are the Disadvantages of a Cloud POS System?

The disadvantages of a cloud POS system are:

  • Security Concerns: Storing sensitive customer and financial information in the cloud can expose businesses to potential security risks, particularly if they don’t have a secure internet connection or robust security measures.

  • Internet Dependency: Cloud POS systems rely heavily on a stable, high-speed internet connection. An intermittent or lost connection can result in transaction failures, inventory discrepancies, and frustrated customers.

  • Training and Adaptation: Transitioning to a cloud POS system often requires employees to learn new software and processes. Training can be time-consuming and may lead to a temporary decrease in efficiency.

  • Ongoing Costs: Cloud POS systems can be cost-effective regarding initial hardware expenses, but they often come with recurring subscription fees. Over time, these fees can add up, potentially surpassing the upfront costs associated with traditional POS systems.

  • Data Ownership and Privacy: Storing data in the cloud raises questions about data ownership and privacy. Companies must carefully consider who has access to their data, how it’s stored, and what measures are in place to protect sensitive information.

All Products

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NCR CounterPoint Screenshot

NCR CounterPoint

★★★★★
★★★★★
(3)
NCR CounterPoint is a retail management system designed to seamlessly integrate business operations and customer interactions. Its mobile POS system enhances customer shopping experiences by allowing businesses to process transactions and check inventory on-the-go. The software includes an email marketing platform, enabling personalized customer engagement. With real-time inventory management, it ensures efficient handling of stock. The system’s alert feature keeps owners updated on store activities, ensuring smooth operations across multiple locations.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Client OS
Windows
Deployment
Cloud or On-Premises
CashierPRO Screenshot

CashierPRO

★★★★★
★★★★★
(3)
CashierPro is a point-of-sale software for hardware stores and retail businesses. It allows for efficient tracking of a diverse range of products and automates various aspects of inventory management, such as reorder alerts and barcode scanning. The software also supports a CRM system, enabling businesses to build stronger customer relationships through personalized marketing and loyalty programs. Additionally, CashierPro’s compatibility with various hardware devices and payment processing options offers flexibility and convenience for businesses looking to streamline their sales and checkout processes.
Client OS
Windows
Lightspeed POS Screenshot

Lightspeed POS

★★★★★
★★★★★
(2)
Lightspeed POS, formerly ShopKeep by Lightspeed, has been helping business owners thrive since 2008. Now Lightspeed POS has more resources and the ability to accelerate product innovation. ShopKeep POS isn’t going anywhere, and the success of your business is still the top priority. ShopKeep is a simple, secure and supportive cloud-based point of sale system that runs on an iPad. ShopKeep also provides contract-free payment processing with a 24/7 customer support team and transparent pricing.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$99/month
Client OS
Web
Deployment
Cloud Hosted
Visit Website
Revel POS Screenshot

Revel POS

★★★★★
★★★★★
(2)
Check out Revel’s iPad POS Products to learn more about each point of sale product. With every POS software package built specifically for that business type, and built to scale, Revel is sure to have the software package that is right for your business. Eventually, the development of Internet and cloud computing brought around the first cloud-based POS systems. Now, business owners can access their reporting and data remotely from the internet! However, while a locally-run network was fast, a
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Client OS
macOS
Clover POS Screenshot
Clover POS is a point of sale that can run on any mobile device or tablet. Clover has their own brand of hardware and offers bundles on their systems alongside the Clover POS software, including tablets, credit card scanners, and more. Clover offers their POS software within all of their POS system options, including their POS station, “Flex” (a payment card reader), “Mini” (a full POS in tablet form), and “Go” (a mobile phone adapter for accepting payments). Point of sale; Reporting; Employees;
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$9.95/month
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
Shopify POS Screenshot

Shopify POS

Shopify POS is an iPad application that lets you sell your Shopify store’s products in a physical, retail setting. It’s quick and easy: browse your store’s catalog, pick a customer’s products, swipe their credit card, and print their receipt or send it through email. Shopify Reports let you track customers, payments and sales made both online and in-store. See which products are selling, and which ones aren’t. Detailed analytics give you a better understanding of how your sales vary
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$29/month
Client OS
iOS, Android
eHopper Screenshot

eHopper

★★★★★
★★★★★
(1)
eHopper is an intuitive and easy-to-use cloud-based POS system developed for small business management, offering features and solutions that drive efficiency with business operations, cut operating costs and transparency when looking over important transaction data. Features ; Price and Additional Charges ;. ; and Target Market . Features ; Price and Additional Charges ;. ; and Target Market . and Additional Charges ;. Customers Info Management: Gather customer information and market to them,
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$50/user/month
Client OS
Android, Web
Deployment
Cloud Hosted
Square Screenshot

Square

★★★★★
★★★★★
(1)
Square provides online businesses and brick and mortar stores with a payment processing and POS system. The Square card readers allow you to swipe credit cards on the go. Square allows you to set up merchant services, accept payments, complete online transactions, and more from one powerful system. [[toc]] @youtube Accept Card Payments Online or In Person; Invoicing; and Remote Credit Card Payments. Process Payments; Manage Refunds; Track Inventory; Customize Reports; and Manage Customers.
Client OS
Web
Deployment
Cloud Hosted

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