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Quoting software automates the proposal process for B2B and B2C sales. A subset of “configure, price, and quote” (CPQ) systems, quoting software focuses on calculating costs, managing customer relationships, and streamlining the request for proposal (RFP) process. An automated quoting software can dramatically expedite the quote proposal and approval process for various products and services.
While quoting systems help you share proposals with clients and customers, it also helps you better understand costs so you can find opportunities for savings on your end of the transaction. As a result, quoting software lets you save time and money throughout the entire quote proposal process.
Quoting software helps more than just easing the proposal process for the sales department. Some of the additional benefits include:
Building an accurate quote for a client takes time, especially if you have to calculate a lot of independent variables. Manually calculating the final price can waste a lot of valuable labor. While some basic quotations can be completed in a few hours or days, particularly complex proposals can take weeks or months to complete, depending on the scope of the project.
Fortunately, quoting software automates the process with customizable templates, even for complex products and services. By using an auto quote generator, you get faster price results which can then be sent off to clients in minutes instead of days. And those formerly month-long proposals can be finished in a fraction of the time, giving the sales team more time to focus on new leads.
Another downside of manual quote calculation is the possibility for human error. Every variable accounted for is an opportunity for a mistake. And if an incorrect proposal is sent to a customer, it can lead to an expensive misunderstanding and lost client trust.
Using a quoting software algorithm to generate complex prices leads to fewer errors overall. The custom price rules engine does all the calculations for you, even with complex variables. You can rest easy safe from costly misquotes.
In addition to reducing errors and speeding up the proposal process, quoting software allows for more flexibility with cost estimates. With software automation, you can adjust total prices based on individual product variables like:
As long as you have your business rules set in advance, you can get an accurate quote for your most complex products generated in a fraction of the time of your manually calculated quotes. This interactive process also increases customer satisfaction, as each user can take the time they need to select every option they need at their own pace.
By sending quotes faster, you can receive responses faster too. Automated proposals can be sent as soon as they are completed, ready for customer approval. Digital quotes can be sent out online as well, further reducing delays from sending traditional proposals through the mail or a courier service. This is especially beneficial for sales team members who have multiple proposals to get out in a single day, as they don’t have to go through the hassle of addressing multiple envelopes or figuring out postage.
E-signature collection and online payment portals further expedite workflow. Once received, a customer can digitally sign the proposal with an electronic signature, allowing work to begin. And since they can also pay online, even with credit cards, the transaction can be completed in real time. The sales department can send out multiple quotes in the morning and start distributing customer-approved projects by the afternoon.
Additionally, you can set automated reminders to contact clients in regards to active proposals. These follow-ups can range from days after a quote is sent to weeks or months, depending on the type of project.
Customer relationship management (CRM) tools are another valuable part of quoting software. The first is through the creation of detailed customer profiles which can include everything from basic contact information to personalized notes about the client.
By setting up customer profiles with a CRM, you can review pertinent information before sending a quote proposal, increasing your chances of success. Keep in-depth notes on various clients, such as their buying habits and past sales history with your company. All of this information can be used to better tailor quotes to each specific customer.