A multi-module management system designed by Caselle for utilities companies.
Finally, Utility Management software that creates peace of mind.
No one knows utility management needs like Caselle. With 45 years of experience working with utilities, you would be hard pressed to find a more dedicated group of individuals working together to create software for the real world.
The Caselle Utility View includes a collection of software that enhances and streamlines your utility billing processes.
Comprehensive Utility Management is the key. In the main Utility Management program you will find user-defined fields allow for flexibility in the information collected and stored. You will also find that our standard and customizable reports give you a wide variety of reportable data to balance and pass on to other departments. Billing options include the ability to prorate services, consolidate billings, and use various methods to estimate unread accounts. You will also have the ability to share data with the General Ledger and Cash Receipting.
To increase the productivity of your various processes, the additional modules will become an essential addition to your utility program. The Direct Pay module interfaces directly with Utility Billing to create an ACH file to send to your bank for direct withdrawals. Electronic Read will interface between your electronic meter reading equipment and Utility Billing to automate your meter reading process. Tax Certification helps you to collect from the customers with services that cannot be disconnected by creating a delinquent account list for a county. Water Conservation will help with the calculation and billing of water based on a water budget or allowance. The Service Orders module is a flexible tracking system of the service orders that will increase the efficiency and productivity between departments.
Reach the level of accuracy and productivity you are seeking by giving yourself the tools that you need to effectively complete your utility management processes.
The Caselle Service Orders program is a highly flexible issuing and tracking system, that gives each department the functionality needed to increase efficiency and productivity. With user defined screens and service order forms, it is capable of meeting specific department requirements. You can group the creation, authorization, assignment, review, and completion processes together or separately.
The Caselle Utility Direct Pay module automatically withdraws enrolled customer utility bill amounts from the customer’s bank account. It creates an ACH (Automatic Clearing House) file that your bank will use to collect amounts from your customers’ bank accounts.
The Caselle Utility Electronic Read module allows your electronic meter reading equipment to interface to Caselle Utility Billing. This module saves valuable time and expense by automating metered entry, high/low usage checks, and meter read resequencing.
The Caselle Utility Management program is accurate, flexible, and easy to use. It is structured to bill metered and non-metered utilities to meet your needs. Create bills and report the information to the necessary departments with ease.
The Caselle Utility Tax Certification module helps you collect payments from municipality and special service districts when the customer cannot be disconnected to force payment. This module adds extra functionality to Caselle Utility Management to allow you to export and print a list of delinquent accounts for a county.
The Caselle Water Conservation module, used in conjunction with Caselle Utility Management, facilitates the calculation and billing of water based on a water budget or allowance and ascending rate block structure.
Customers are allowed a specific quantity of water based on the following factors:
Bill based on the various levels of efficiency defined by the water provider within the ascending rate block structure.
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