A platform for diversified utility billing.

About Visual Utility Billing

Visual Utility Billing is a comprehensive customer service, payment processing, and billing software solution for public and private utilities, as well as municipal tax and license offices.

Designed to meet the needs of anyone repetitively billing 1,000 to 100,000 customers, VUB is both robust and easy to learn. With more than 20 years of development, the core VUB" software includes the latest in technological time and labor savings like e-mail bills and electronic payment processing.

It’s suite of companion modules adds online credit/debit card processing, a solution to speed processing of paper checks and handle those annoying bank checks; work order and meter reading; and remote backup and a fail-safe disaster recovery system.

Video Overview


  • Meter reading interface
  • Generate bills
  • Print/email bills
  • Process cash or check
  • Credit/debit cards
  • ACH direct debit
  • Pre-configured reports
  • Accounting interface


  • In-house LAN starts at $.15/month/customer
  • Cloud option starts at $.20/month/customer
  • Service Bureau available at $.89/month/customer

Product Overview

Industry Focus

Ratio of reviewers by sector.


User Reviews of Visual Utility Billing

Submitted on July 19th, 2019 by Henry Chen from Town of Livermore

this software is not written for enterprise customers

The Good…

It needs a new interface that is more robust and scalable

The Bad…

It needs many more features

Submitted on June 17th, 2019 by Mark N from Fox Chapel Authority

We used to send crews out to physically read the meters, but with Diversified’s help, we now have one man handling it. They had the group of software programs that really fit my needs.

Submitted on June 17th, 2019 by Sam S from Hampton Township Municipal Authority

We were looking for an integrated package that is PC based and found Diversified’s software extremely easy to use with its point and click functionality.

Submitted on June 17th, 2019 by Laura B from Hampton Shaler Water Authority

What I like best about Diversified’s software is the ease of use and diversity. It’s not just a billing program. We use features such as late notices and can run reports on anything we need and have the answer in moments.