Custom rates, seasonal rates, variable tax charges, pro-ration formulas – no matter how complex your billing rate structure is, BillMaster can handle it!
Email invoices to those utility customers who request it. Statements may also be posted on a secure, integrated Website where customers can view their current and prior bills, make payments and request various services from your customer service staff, including recurring ACH and credit card payments.
Design your billing statements and invoices to look exactly the way you want with a variety of options for usage graphs, charts and notes.
Enhance your communications with targeted messaging to specific customers. Have an efficiency program? You can easily include alerts or reminders for high-usage customers.
Streamline your operation and reduce overhead with BillMaster’s seamlessly integrated solution for outsourced printing, preparation and mailing of statements, newsletters and other forms.
WebShare is Data West’s simple but powerful solution to online Bill Presentment and Payment. Customers have secure and instantaneous access to account information, including previous balance, payments made and pending, and current balance. Multiple accounts under one name may be viewed and paid with one payment.
Thank you so much for all your help, you and the rest of the Data West staff are definitely the best. I am so happy that I have such a great group of people to work with!
I love the fact that I can export any report to Excel and manipulate the data to create reports
The import/export feature that enables me to interchange data with other applications is extremely powerful and versatile.