A software system designed by Master Meter (formerly Greentree Applied Systems) for utilities companies.
Harmony MDM Enterprise is an enterprise-level Meter Data Management Software tool that empowers both the utility to manage their water meter assets, analyze water system consumption demand, and when paired with the Water Advisor portal, enable the consumer to take charge of their conservation efforts.
Formerly Greentree Utility Management from Greentree Applied Systems, Harmony is compatible with nearly every advanced metering infrastructure (AMI) network on the market today and can complement other software systems you may currently be using.
Leveraging the Microsoft® Azure" cloud, Harmony allows you to manage, report, and analyze data from AMI and mobile data acquisition systems. Harmony is compatible with every billing system on the market and is designed to provide analytics and add value to most Customer Information Systems (CIS), Asset Management, and GIS Software used by todays water utilities.
For the past few years Master Meter has been developing cost saving and time saving solutions for utility (water, gas and electric) suppliers of all sizes.
The software is too limited or cannot be customized very easily.
The pages (applications) are not consistent…to leave one page you exit, another you quit, another is escape.
You get what they have, you can not customize and save a report for future use. Usually, to get useful data, we have to pull and print multiple reports and spend a lot of time to combine data. Codes for items are limited in quantity!
The data seems to be “solid” - I feel confident that the numbers on bills are accurate, including dollars and units (gallons in our case). Posting and editing are very easy.
The lack of customizing ability!