nGenue Natural Gas Billing

Billing software purpose built for Natural Gas Utilities, LDCs, and Marketers.

About nGenue Natural Gas Billing

End user billing is the cornerstone of a natural gas company’s interface with its customer base. Inaccuracy is one of the primary sources of end user complaints and can lower customer confidence as well as satisfaction with their natural gas provider. A leading cause of inaccuracy is the intricate and complex region-specific rules that differ from one LDC to the next. Even within a given LDC, the components of billing will vary between large industrial to commercial and down to the smallest residential account. This complexity forces natural gas businesses to rely on expensive customizations or manually intensive spreadsheets to ensure billings are both timely and accurate.

nGenue’s powerful Billing capabilities resolve the issues commonly faced. Using nGenue, natural gas businesses can:

  • Eliminate computational challenges with high-speed invoice data generation with results provided in minutes.
  • Supply business end users with unlimited bill formats that conform to the needs of any company, region or subset of a customer’s business. Examples include:
  • Providing a single bill across multiple facilities or a separate bill for each location.
  • Aggregating charges or exposing full details of pricing components.
  • Tailoring bill format according to end user requirements.
  • Manage any billing scenario with the ability to generate paper bills internally, distribute via email, or push the required data through EDI communications.
  • Support consolidated billing with the generation of pass-through or pipeline charges.
  • Reduce manual efforts by seamlessly calculating and incorporating complex sales tax scenarios into your invoices.
  • Delight your customers with fully detailed and auditable billing that utilizes up-to-the minute data for all end user types.

nGenue Features

  • 100% of the functionality required for Retail and Wholesale Natural Gas operations
  • Single point of data entry with total system integration
  • Central data repository, accessible to all operations staff
  • System automation replaces manually intensive tasks
  • User configurable, modern, and consistent user interface
  • Fast implementation
  • Easy integration with other business systems
  • Self-administration–no IT and no outside consulting required
  • On-premise or Cloud

nGenue Differentiators

  • Natural Gas-specific functionality
  • Complete, all-in-one solution or modular functionality
  • System automation replaces manually intensive tasks
  • User interface easily tailored to user-specific requirements Natural Gas-specific functionality
  • Completely integrated Pricing, CIS, ETRM, and EDI Automation functionality also available

User Experience

  • “This is game-changing software”
  • “It’s our “secret sauce””
  • “Everything they said and more”
  • “Don’t know what we’d do without it now that we have it”
  • “Implemented very quickly and is intuitive to use, especially for a former spreadsheet user”
  • “If you are in the business of natural gas and you’re not using nGenue, you’re missing out”

Product Overview

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