As a Utility provider, the Internet offers you many cost and time saving features to help you better run your organization. With Utilit-e Online you can give your customers the option of paying their bills in a fast, convenient, and secure virtual environment.
Utilit-e Online, will allow your customers to pay bills, purchase goods, make product or service inquiries, and perform any other task they need to, online, at any time, from anyplace. This product can be fully integrated into you existing web site, or accessed as a stand alone web site. Customers are able to perform any of the following actions with Utilit-e Online:
- Review financial transactions.
- Review statements
- Review usage history.
- Monitor active customer service programs
- submit requests for service work
- and of course, make payments
Utilit-e Online allows you to provide e-Commerce services to your customers. You can actually choose the extend of e-Commerce services you wish to offer as well. The convenience of offering an e-Commerce solution for today’s Internet savvy customer is essential in today’s marketplace.
Some of the additional features of Utilit-e Online include:
- Customer Convenience - Your customers are able to perform many tasks, that make the whole utility payment process easier for them. Your customers are able to check their balances, view historical payments, view historical statements, and pay online.
- Interaction/Credit Card Verification - Utilit-e Online uses an Internet processor to verify credit card payments. This software will allow you to accept any credit card you desire.
- Service Information - Your customers are able to obtain information (online) about the services you offer using Utilit-e Online. This will free up time for your customer service reps.
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