An RF solution developed by RF-Smart to provide warehouse and inventory management.

Product Overview

RF-SMART is a warehouse management software known for its ability to enhance warehouse operations. It specializes in labeling, barcoding, cycle counting, and advanced picking. The software provides real-time traceability and visibility at every stage of the supply chain.

Pros

  • Integrates with NetSuite, Oracle, and Microsoft
  • Customizable to fit business needs
  • Responsive support team

Cons

  • Pricing not shared by developer
  • Some functions are rigid
  • Lacks product analysis

Target Market

Retail and warehousing industries that already use NetSuite, Oracle, JD Edwards, or Microsoft DYnamics products.

About RF-SMART

RF-Smart offers automated data collection (ADC) solutions for the following ERP systems:

Video Overview

Features

Manufacturing Data Collection

With RF-Smart, companies can reduce labor costs for shop floor employees. RF-SMART leverages the technology of Automated Data Collection (ADC) to track everything in a warehouse, from inventory to employees. With RF-SMART, users can clock labor hours – down to the second – and eliminate the time and money spent entering this daily.

RF-SMART streamlines this process and increases productivity. By electronically collecting, validating and entering data into your ERP system–and by directing employees where and how to perform their tasks–RF-SMART enables companies to accurately accomplish significantly more with fewer resources.

Warehouse and Logistics Data Collection

With RF-SMART, ensure accurate operations by automating the process from the start. Studies show the top place errors are made is from the receiving dock to the product’s location. Beat this statistic with real-time validation into your ERP using RF-SMART. Every step – from receiving, to picking to shipping – is captured and confirmed as soon as it happens.

RF-SMART changes the very nature of how customers do counting. By using ADC technology, you track when and where inventory is put into a location, and then again every time it gets moved. When it comes time to count, you can enter the updated on-hand quantity in real time. For many, RF-SMART eliminates the need for annual physical counts because their inventory is 99.9% accurate - on a daily basis.

Retail Inventory Management

Ever struggle to answer “Do you have this in another size or color?” RF-SMART provides the ability to verify inventory stock - at the customers side. We enable associates to quickly provide excellent customer service from the sales floor by communicating product information, pricing, styles and availability to the customer.

RF-SMART extends inventory management functionality to employees who handle inventory – unplugging them from inconvenient terminals and eliminating the inaccuracies of paper. Leveraging the technology of Automated Data Collection to track everything that comes in and out of your store, RF-SMART allows businesses to accurately receive, transfer, count, pick and return inventory on the sales floor–all while updating the ERP in real time.

Product Overview

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User Reviews of RF-SMART

★★★★★
★★★★★
Submitted on February 12th, 2021 by Anonymous

RF Smart has helped us streamline our picking and packing processes with the use of their technology. What was once a manual and inefficient process, is now an efficient and scalable process. It has allowed us to decrease our error rate by almost half. There are many other functions that have helped grow our business as well ie. Pick Planner, Packing Station, Bin Transfers, Cycle Counts, Purchase Order Receiving. So far it has been a great tool to use in conjunction with our Warehouse Management System.

The Good…

An array of different functions and the ability to customize those functions to be more unique to our business needs.

The Bad…

Some functions can be pretty rigid so you may need to spend more money to customize those functions to work for your specific business needs.

★★★★★
★★★★★
Submitted on February 5th, 2021 by Anonymous

Rf-Smart in our case is integrated with Netsuite to help service our warehousing needs. On top of that, they provide excellent customer support that will do what they can to fix, help, or modify processes to function fluidly.

The Good…

Their response time to questions and inquiries is useful. We dove into a new system add on, when we need it help and support is always ready within a timely matter. This helps our business make sure we have little down time due to technical issues.

The Bad…

I don’t know if it is offered but an analysis of the use of the product would be great. I would like to know if we are using the product to max capabilities. I feel like we may not be utilizing it 100% so if they offered analysis and support to catch up to speed that would be really cool.

★★★★★
★★★★★
Submitted on February 4th, 2021 by Cory Smith

RFSmart is an all in one platform for integrating Netsuite with portable scanning devices. It does everything for us from receiving, inventory putaways, cycle counts, transfer orders, and sales order picking. It integrates seamlessly especially for those who use a bin address system and their tech support is top notch.

The Good…

It’s an all in one integrated platform. Whatever we need it will do and if it won’t then RF Smart can come up with customized solutions based on what you need. It’s scanning software abilities had really helped to streamline and simplify our operations.

The Bad…

Every now and then we encounter a software limitation but RF-Smart’s customer service is excellent and they help us solve any problems we encounter.

★★★★★
★★★★★
Submitted on February 4th, 2021 by Anonymous

With multiple subsidiaries and its integration with NS, RF-Smart has proven to be the right tool for our operation. Pick/Pack, cycle counts, etc all aspects of managing our inventory are handled beautifully with RF-Smart

The Good…

We love the fact that it is always up - never a downtime or serious issues. When something come up, support is quick and responsive.

The Bad…

No specifics here.

★★★★★
★★★★★
Submitted on February 4th, 2021 by Matthew Schutz

It makes inventory control significantly easier. It gives our users the ability to do things like transfer inventory on the go and have it instantly change the inventory levels on NetSuite so we can have an accurate count of what product is where.

The Good…

This product is professional grade. High quality easy to use UI and I don’t think it has gone down once since we got everything set up. The software is typically transparent on what an error could be and as an administrator, detailed error messages go the extra mile to save me time and the company money.

The Bad…

The lack of customizability. A small function adjustment (that our in house IT could have made quickly for cheap) was expensive and took a couple weeks.

★★★★★
★★★★★
Submitted on February 4th, 2021 by Anonymous

RF-Smart is simple and easy to use and our WH staff say it really suits their needs. If we need cusotmizations, no problem. Reaching out for support is an excellent experience and working with their technical staff is a breeze. I especially like the RF-Smart Inventory Reporting Tool. It has helped us so many times!

The Good…

I really like that its easy to administer and easy to use so the learning curve is fast. It integrates well with NetSuite and I love that I can proces via web client for troubleshooting with my WH team. No hardware required for me as an admin.

The Bad…

Well…most of our customization is added cost to code. I guess its the same with most products, so can I really complain?

★★★★★
★★★★★
Submitted on February 4th, 2021 by Anonymous

RF-SMART helps us keep track of our product, from fulfilling sales orders to replenishing our locations. It has been a great tool. The level of customer service we have received has been outstanding.

The Good…

The software is very self explanatory, especially when using the hand held devices. If we run into an issue, the team is there to help and they dont stop until the issue is resolved. The possibilities are endless with the system. I think there is still more we can learn about it.

The Bad…

Count dates. This is one hiccup we have encountered. During inventory season we need to make sure everything has one, if not then chaos happens.

★★★★★
★★★★★
Submitted on February 1st, 2021 by Anonymous

Great system for Netsuite inventory. We use it for cycle counting, Picking orders, receiving POs, moving items to different bins. via there mobile app.

The Good…

They keep it simple and well documented instructions.

The Bad…

Not the least expensive solution.

★★★★★
★★★★★
Submitted on October 11th, 2019 by John Kelly

We wanted everything integrated into NetSuite, so we looked for first-party solutions or solutions that are NetSuite native.

It didn’t take much convincing for the management team to decide to make the change from what we had to RFSMART. They realized that despite the money we’d invested in the first solution, RF-SMART was so much easier to use that it would be beneficial to stop the implementation and go with RF-SMART.

Within a week, we were fully up and running with RF-SMART. It was very impressive how quickly we went live with RF-SMART. It is so much easier and faster to configure. Everything about it is geared towards working with us, and not us having to adapt to a system.

With RF-SMART, our employees now know at the time of receipt whether the items go on the shelf or if they’re going to staging. They know what action to take because RF-SMART prompts them via the handheld device.

Before RF-SMART, when our employees had to key the barcode numbers into NetSuite, they would often key in the incorrect item number. With RF-SMART, we have eliminated those errors. By scanning the receipt and using RF-SMART to verify the UPC to the data in NetSuite, we have seen a huge boost in accuracy

★★★★★
★★★★★
Submitted on October 11th, 2019 by Bob Bell

Within two weeks of contacting RF-SMART, we had accomplished a full wall-to-wall inventory at every location. We’ve never done an inventory count that quick or that accurate. Inventory accuracy is now the best it’s ever been. Inventory inaccuracy was in the double digits last year. But now with RF-SMART, it’s less than 2%.

With RF-SMART, we have full traceability from who picked an order to how long it took to be packed. This allows us to examine internal inefficiencies. This wasn’t something we had prior to RF-SMART

Since implementing NetSuite and RF-SMART, we’re able to focus on optimizing our business.

★★★★★
★★★★★
Submitted on January 22nd, 2019 by Joey Rosati

To remain competitive in the ecommerce world, you have to get each customer their order as quickly as possible with as little errors as possible.

With RF-SMART, we can get the right customer the right product as quickly as possible which gives our business the best change of retaining business.

TC-55 scanner is the same as a smartphone but it has a scanner at the end that scans the barcodes. It is a technology we weren’t used to but learned in a manner of minutes. It lets us track our inventory throughout the supply chain process.

Errors have greatly decreased since implementation. We can pick up to 50 orders at a time. It lets us run the business better than ever.