CG4 Asset Tracking System: Pricing & Features
We like CG4 Asset Tracking for its scalability and integrations with Oracle PeopleSoft, ServiceNow, Flexera, Sage, and legacy systems. It also offers a wide range of scanning device support, including smartphones, mobile Zebra scanners, tablets, and USB and Bluetooth scanners.
Though the app’s mobile version is clean and straightforward, the web-based desktop UI could be more intuitive. Though the interface is slightly busy, technicians and supervisors alike will acclimate quickly to this user-friendly system.
- Integrates with Sage, Oracle PeopleSoft, ServiceNow
- Strong security features
- Highly customizable
- Crowded desktop UI
- Pricing based on devices, not users
- Client OS iOS, Android, Web
- Deployment Cloud Hosted
What Is CG4 Asset Tracking?
Developed by CG4 Solutions, this asset tracking software fits numerous use cases, including receiving, stocking, issuing, and retiring assets. CG4 Asset Tracking deftly handles inventory management, scanning, document management, and auditing for compliance purposes. CG4 can also provide asset tracking hardware or help customize configuration on your current devices. You can install the system in the cloud, locally on a network, or integrate it into an existing platform.
We sat down with the CG4 team to demo the software, assessing desktop and mobile views. Here’s what we found during our research:
| Pros | Cons |
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Our Ratings
| Usability - 8 | Provides versatile and customizable features tailored to a company's specific asset management needs; allows users to create unlimited modules to match steps in the asset life cycle; somewhat cluttered interface, but mobile app view is clean and streamlined. |
| Support - 10 | Provides unlimited customer support via phone (801-675-5172) and email ([email protected]); implements enhancements based on customer feedback; works closely with users to tailor the system to their current software, deployment preferences, and workflows. |
| Scalability - 10 | Integrates with various other systems, including ServiceNow, Cherwell, Oracle PeopleSoft, Micro Focus, Sage, Flexera, and BMC; supports a variety of scanners, smartphones, and tablets; supports barcode and RFID scanning. |
| Security - 10 | Offers robust security features such as module access management and alerts for potential issues like duplicate serial numbers; provides auditing capabilities to track asset movements. |
| Value - 7.2 | Provides significant value, though initial setup costs may be too expensive for smaller companies; some users would prefer per-user pricing; unlimited support and ability to configure any number of modules adds to overall value. |
| Performance - 8 | Some users reported intermittent connectivity, requiring technicians to repeat scans; otherwise, software demonstrates high reliability in tracking and managing assets. |
| Key Features - 8.9 | Enables real-time asset tracking through mobile app and scanning capabilities; some user reviews report challenging table mappings; features powerful data restoration and document management features; checks for required documents for audits. |
Who Uses CG4 Asset Tracking?
CG4 Asset Tracking serves various industries, including healthcare, financial services, government, and education. It can accommodate companies with asset holdings ranging from hundreds of thousands to a million. It’s also effective for companies with fewer assets, with some of its customer base having as few as 2,000.
The system’s flexibility allows it to accommodate companies of various sizes. Notably, CG4 caters to both standalone users and organizations utilizing other systems, owing to its ability to integrate with multiple platforms.
What Features Are Missing?
- Modern user interface: CG4’s desktop UI can look somewhat busy, and navigation isn’t always intuitive. That said, the app’s mobile version is streamlined and clean, enabling technicians to scan assets and receive alerts about specific items easily. You can also customize modules so techs only have access to actions relevant to their roles and location, increasing usability.
- Pricing: In our research of CG4 Asset Tracking, some users said they would have preferred per-user pricing. Per-device pricing can increase costs for companies with multiple devices per user. However, potential customers should consider not just the cost but the value of CG4’s platform. We think the unlimited module creation makes the software highly configurable and adaptable to a wide range of business needs.
CG4 Asset Tracking Pricing
CG4 Asset Tracking’s pricing structure depends on the number of device licenses needed rather than the number of assets managed. The starting price for a small implementation is around $6,000 per year, which includes a server license and licenses for each smartphone or scanner used.
This tiered pricing system offers breaks based on the number of device licenses needed. Finally, users can configure unlimited modules without incurring additional costs or needing a programmer on staff.
Alternatives
Summary
Overall, we found CG4 Asset Tracking flexible and scalable with impressive integrations, security features, and customization options. Users can configure the software based on the unique requirements of an asset’s life cycle, from acquisition to disposal, allowing for tailored workflows and processes.
However, some users voiced dissatisfaction with its pricing structure based on the number of devices utilizing the platform rather than user count. Additionally, we thought some areas of the desktop user interface, such as KPIs and charts, could be modernized and streamlined.
CG4 Asset Tracking is a solid choice for large businesses and organizations in healthcare, financial services, government, and education. It’s an industry-agnostic platform with scalability and customization features that conform to any asset. Combined with robust tracking and audit functionalities, CG4 Asset Tracking is a powerful tool.
