Balto is a live call guidance software for call centers around the world. This solution uses AI call coaching to improve your agent responses. A fully customizable dashboard suite can scale with your business, always optimizing to fit your changing needs.
Balto is intended to make teams get better. Balto is popular with:
- Sales leaders
- Customer service
- Accounts receivable
- Compliance and quality
Video Overview
Features
- AI call coaching
- live call guidance
- up-to-the-minute data studio
- Call tracking
- Real-time call monitoring
- Agent onboarding
Product Overview
User Reviews of Balto
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Our #1 salesperson is our #1 Balto user. We got a lot of support right from the beginning. They were 100% committed to helping us reach our goals and they continued to help us brainstorm and reach those goals.
We decreased our compliance deficit by 43% across our organization.
The most amazing thing to me about Balto is the immediate impact it had on our daily production and revenue. It was like flipping a switch, literally. It’s the most exciting new product that I’ve seen in the industry in years.
