Order Management Software

Get the best order management software for your business. Compare product reviews, pricing below. Read our buyer’s guide for more help.

Popular Products

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salesorder.com Screenshot
salesorder.com
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Salesorder.com is an affordable inventory and order managment software for distributors, wholesalers, and ecommerce businesses. Salesorder.com addresses the three pillars of successful order management: Sales Channels…
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Starting Price
$199/month
Client OS
Web
Deployment
Cloud Hosted
Zoho Screenshot
Zoho
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(2)
Zoho is a suite of software and applications that can combine to streamline business operations. Some applications include Zoho Books, Zoho CRM, Zoho Desk, and more. Zoho CRM: The core Sales & Marketing arm of Zoho will let…
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Starting Price
$12/year/user
Client OS
Web
Deployment
Cloud Hosted
TradeGecko Screenshot
TradeGecko lets you manage Inventory online, in one place. The software provides products, orders, customers, and insights all in one place, and can integrate with QuickBooks, Shopify, Xero, and more. Stop wasting time on…
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Starting Price
$39/month
Client OS
Web
Deployment
Cloud Hosted
Orderhive Screenshot
Orderhive
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Orderhive is an automation software intended to improve your ecommerce operations through multi-channel order, shipping, and inventory management capabilities. All of your sales orders, stock updates, order updates, shipping…
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$44.99/month
Client OS
Web
Deployment
Cloud Hosted
NetSuite ERP Screenshot
NetSuite ERP
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NetSuite ERP is a cloud-based, developer-hosted, cloud ERP software platform offered on a software-as-a-service (SaaS) basis. NetSuite advertises its ERP solution as “the world’s most deployed cloud ERP” solution. NetSuite…
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Starting Price
$99/month/user
Client OS
Web
Deployment
Cloud Hosted
ecomdash Screenshot
ecomdash is a multichannel inventory management software that helps you sell products The all-in-one tool can streamline sales and automate data transfers across your ecommerce sales channels. ecomashdash lets business owners…
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Starting Price
$60/month
Client OS
Web
Deployment
Cloud Hosted
GoECart Screenshot
GoECart
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GoECart is a fully integrated SaaS omnichannel ecommerce platform to run the entirety of your retail business. This is accomplished through the core functionality of order management, inventory management…
Client OS
Web
Deployment
Cloud Hosted
Sage Intacct Screenshot
Sage Intacct
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(46)
Sage Intacct is a web-based, SaaS accounting and financial management software system designed for use by small and mid-size organizations. Sage Intacct was built by finance professionals, for finance professionals, providing…
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Web
Deployment
Cloud Hosted
Plex Cloud ERP Screenshot
Plex Cloud ERP is a cloud manufacturing ERP software that helps lower costs while scaling seamlessly with your business. In a time when manufacturers are beset by an uncertain economy rising steel prices, and global…
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Starting Price
$3,000/month
Client OS
Web
Deployment
Cloud Hosted
Finale Inventory Screenshot
Finale Inventory
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Finale Inventory is a cloud-based inventory management system that is easy to understand, affordable, and adaptable to the needs of your business. You can access Finale from a web browser or mobile device from anywhere, so…
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Starting Price
$149/month
Client OS
Web
Deployment
Cloud Hosted
SkuNexus Screenshot
SkuNexus is an order management software that lets you scale orders, inventory, and fulfillment operations and processes. SkuNexus provides a fully customizable control, efficiency, and scalability by granting access to the…
Client OS
Web
Deployment
Cloud Hosted
Fishbowl Inventory Screenshot
Fishbowl Inventory
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As companies grow they find that the QuickBooks Inventory control capabilities are no longer sufficient for their inventory control needs. They expand beyond multiple locations, the number of products they stock increases…
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Starting Price
$4,395 (perpetual license)
Client OS
Windows, Mac
Deployment
Cloud or On-Premises
IBM Order Management Screenshot
IBM Order Management
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IBM Order Management helps provide intelligence into your order fulfillment process. The software provides core capabilities such as multichannel order aggregation, inventory and delivery visibility, and service availability…
Client OS
Web
Deployment
Cloud Hosted
Acctivate Screenshot
Acctivate
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(3)
Acctivate is a powerful, easy-to-use, and affordable inventory and business management software designed for growing small to mid-sized distributors, wholesalers, and online retailers using QuickBooks. Acctivate offers a…
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Starting Price
$4,995 (perpetual license)
Client OS
Windows
Deployment
On-Premises
Acumatica ERP Screenshot
Acumatica ERP
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Acumatica is a cloud ERP system designed for the SMB market. Acumatica includes functionality for financial management, customer management, project accounting, distribution management, manufacturing management, field service…
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Starting Price
$12,800/year
Client OS
Web, Windows
Deployment
Cloud or On-Premises
Comindware Tracker Screenshot
Comindware Tracker is a non-coding workflow automation software for quick and easy streamlining routine business operations. It empowers non-technical business people to create their own web forms and workflows, get them up…
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Starting Price
$30/month/user
Client OS
Web
Deployment
Cloud or On-Premises
Ability Commerce Order Management System Screenshot
Ability OMS is an innovative and comprehensive order management system developed for multichannel commerce operations. This state-of-the-art software streamlines the order entry, inventory, shipping and customer data process…
Client OS
Web
Deployment
Cloud Hosted
RokitShip Screenshot
RokitShip offers QuickBooks users the unique experience of having a complete and comprehensive order management system which will take every step in the fulfillment process to a new level of efficiency. RokitShip fully…
Client OS
Web
Deployment
Cloud Hosted
PRISM Screenshot
PRISM
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PRISM is an online sales order management system for trade shows, road sales, showrooms, and online sales. PRISM also provides inventory via BASIS . Take orders with ease using a tablet on the road or at trade shows. We help…
Client OS
Web, iOS, Android
Deployment
Cloud Hosted
SkuSuite Screenshot
SkuSuite is a multi-channel inventory, warehouse and order management system. The software is affordable, reliable, and a feature rich platform. SkuSuite can be customized for your business. The platform acts as an all-in-one…
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Starting Price
$399/month
Client OS
Web
Deployment
Cloud Hosted

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Order Management Software Buyer’s Guide

What Is Order Management Software?

Order management software streamlines order processing by helping merchants capture, track, and fulfill orders across multiple sales channels (multi-channel order). This is accomplished by connecting inventory and sales orders, creating shipping schedules, tracking fulfillment, and creating reports.

Order management systems (OMS) will help improve sales visibility, increase the efficiency in your order process by minimizing delays and back-orders, and make customers more likely to re-order through increased customer relations. Order management solutions are found primarily in retail and eCommerce environments, but can also be apart of larger-scale distribution and manufacturing operations.

Order processing software functionality is a key part of supply chain management systems. Advanced order management software can keep detailed records on your vendors and suppliers, get a better sense of demand via demand planning, anticipate sales levels to aid production processes via sales forecasting, and more.

SalesOrder.com Sales Orders Order Management Software
The SalesOrder.com software provides an easy view of sales orders with tax dates, reference numbers, priority levels, and more.

Features of Order Management Software

  • Order entry: Provides both internal instructions for order fulfillment and enables the creation of customer-facing order documentation
  • Order status tracking: Visibility into the position of orders in the order fulfillment process and allows sales staff to communicate expected delivery timeframes
  • Billing and Invoicing: Invoicing capabilities allow sales staff to create billing documents detailing customer payment obligations
  • Inventory Control: Handles shipping integration with carriers such as UPS, FedEx, DHL, and more. Can handle in-house control via pick tickets and pack lists.
  • Ecommerce: Manage your entire web store. Take orders placed on your website, adjust inventory counts, and use the sales data for accounting purposes.
TradeGecko Dashboard Order Management Software
The dashboard of TradeGecko provides details on sales, costs, inventory, and purchase orders.

Benefits of Order Management Software

A business needs order management software to improve performance. Misplaced items can lead to delayed deliveries, dissatisfied customers, and a reduction in sales. Order management software will help prevent your company from dealing with many frustrations, whether during the slow season or during your peak selling times. These benefits will ensure you can meet consumer demands at any time:

Speed Up Shipping with Order Management Software

The automation of order management software can help you increase your shipping times, meaning the customers are receiving their products in a shorter timespan. This leads to customer satisfaction and hopefully return business.

Shipping times can be improved upon with order management solutions by creating specific pick lists that tell you exactly where an item is located in your warehouse or inventory. When initially inputting items into the inventory management module of your order system, you can assign aisle and bin locations that correspond with their exact location.

When items are shipped out from your inventory, they can be scanned to give notice to your OMS solution. This will update the order status and the tracking information within the program. Customers can sign up to receive tracking notifications so they know where their orders are at all times.

For companies who utilize outside shippers, labels can be printed for the appropriate vendor such as USPS, FedEx, UPS, and more. The tracking details for these labels will automatically be linked to the correct order and the customer notified.

SkuNexus Order Management Software Order Fulfillment
Monitor order fulfillment in SkuNexus.

Reduce Costs With Order Management Software

The investment in order management software can be substantial depending on your needs. Over time, however, software should pay for itself through reduced operating costs. These operating costs can include labor costs and inventory costs.

For example, in a manual order management setup, an order may come in via a phone call or a fax. An employee would have to spend time formatting that order into whatever paper methods your company required. They’d then have to spend time locating where this item is in their inventory, or determine if the item is even in stock (if not, they’ll have to take care of ordering more from a supplier or setting up a dropship).

An order management system lets the customer have a hands-on approach to browsing your catalog, choosing what they want, and placing the order. Integrations with inventory will alert you if any attention is required to fulfill the order.

RokitShip Order Management Software Invoice Support
Get invoice support within RokitShip.

Improving Inventory Management With Order Management Software

Syncing your inventory with your order management system is the most essential way to ensure that any sales orders you are taking on can be fulfilled. If you are low or out of specific items, the software can properly notify you to place a purchase order with your supplier or manufacturer for more. If you are anticipating a new shipment of orders soon, you may be able to accept orders on products you do not have in-stock, with the expectation that they will be shipped to the customer upon the arrival at your facility. You may also get into dropshipping, where you have the ordered product shipped directly to the customer from the supplier.

Inventory management software functionality within order management software can also help simplify your picking, packing, and shipping. Systems can link with third-party carriers to ensure you are creating and printing accurate shipping slips and details. For those handling shipping in-house, the inventory control module will be able to organize your inventory with categories and attributes (stock and matrix items), create assemblies (bill of materials), and create unique tracking information such as serial numbers, warranties, service history, and more.

The biggest benefits of inventory management within your order management software are:

  • Real-time Stock Tracking: Know the detail of all items in stock, including the quantity remaining and when you’ll expect to receive more based on your usual timing of orders
  • Multi-location Management: Organize stock in multiple warehouses.
  • Dropship Management: Fulfill dropship orders by specifying which items in each order need to be shipped directly to a customer. Select the appropriate carrier for each delivery.

Larger companies with multiple locations may also consider warehouse management software (WMS) that can handle advanced needs, such as RFID tracking.

ecomdash Inventory List Order Management Software
The inventory tab in ecomdash lets you view the quantity of items in stock.

Manage eCommerce Sales With Order Management Software

If your business sells its products online and lets customers place orders via your website, you’ll want to make sure you have strong ties and integrations with an eCommerce platform. Ecommerce capabilities can be found within order management software, which can help connect the dots between your inventory, sales, shipping, and more.

Order management software can help you become a multichannel seller with a strong eCommerce feature set. Many order management systems will include integrations with popular online platforms such as Amazon, eBay, Shopify, WooCommerce, and more.

The best capability of an eCommerce feature within order management software is the integration with your shopping platform. You’ll want to make sure your order management system can extract all the necessary data from your online shopping cart, which will allow the creation of sales orders, and also let these orders be sent through the proper channels.

Integration with various shopping cart solutions will let you synchronize your orders for faster handling, provide easy to access order status, let you easily locate customer details, and automate the product count in your inventory once a new order has been received.

PRISM Product Catalog Order Management Software
Monitor your product catalogs in PRISM.