Ytel

A contact center software with SMS and Voice APIs

About Ytel

The Ytel contact center software with SMS and voice APIs helps businesses drive more conversations. This platform lets you develop new communications functionality in any language so you can get to production faster. This system is designed with high uptime and high capacity for SMS and voice channels, with the bandwidth to send and receive volume at scale from a single API.

Video Overview

Features

  • Quick dial
  • Automatic voicemails, emails, and text messages
  • Send and receive text messages
  • Call tracking
  • Call recording and transcribing
  • Custom IVRs

Pricing

Ytel software apps have a few different pricing options, depending on your needs. The main cost for the Contact Center is $99 per month for the Human Agent License. The AI Agent License is $1,500 per month.

Product Overview

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