Wintac products are no longer supported or maintained as of February 1, 2022.
Used it for 10 years…knew that it was not going to be supported anymore, but thought we could still use until we had the time to look for a replacement. Now plug has been pulled, we lost everything. We have no customer information, history or contact information. Dead in the water. Not being techie people and only a small honestbusiness, we did not think that we would be cut off like this
It was easy
Being cut off and loosing everything
I have used this software for the last 10 years. Never have I had as many issues with it as I have currently with the latest version. The 2020 software version is not as good as past years. There are areas on the work orders that have drastically different font sizes, which making reading them hard. Then when you adjust the size of the font it changes to a different font style. But this is for only half of the wording on the page, so there are 2 different styles which makes it look really unprofessional. Because I know how it has worked and looked for so many years I am really upset with this latest version.
Easy to learn
Make it like it used to be where all of the font size was the same and looked the same.
The following is a list of some of the reasons why I am so satisfied with the Wintac service program: 1) All in one design with no additional modules to buy. 2) Very user friendly. 3) Easy to navigate. 4) Easy to learn. 5) They listen to user suggestions and incorporate many into future upgrades. 6) Their support staff is unsurpassed.
There are no long waits to hear a real person’s voice. Questions are answered on the spot. If a question is emailed to them, the answer is returned within a few hours that same day. No other software can make that claim. And the support staff is kind and courteous. The list goes on and on. I highly recommend Wintac service software to anyone looking for a great system with outstanding support.
Every time we do an update it causes a large issue in the system. Currently, I’m unable to reconcile my accounts from October due to an update that was done. None of my number match after the update and things disappear. I know every software is not perfect, but when I have to go back a few years to figure out how to reconcile the balance sheet it becomes difficult to use.