A work order application designed by Dispatch Direct, LLC.
Dispatch Direct is state of the art service dispatch software designed to manage the dispatching of personnel and resources. With Dispatch Direct, the touch of a button will give you all the information you need to manage your daily service calls, including the location of your service people, appointment schedules, length of time spent at each call and project status.
The Dispatch Board gives the ability to view at a glance what service calls a technician has been assigned to. Different colors indicate the status of the call (Finished, Current, Scheduled). Unassigned service calls can be quickly assigned to a technician by drag and drop. Dispatch Board is interactive, allowing users to quickly view call detail by double-clicking on the call on the board.
Street Level maps are included with the application. These are used to
Easy to use alpha-numeric paging is included. This is integrated with the Dispatching to allow quick paging of technicians with Service call information.
Application includes scheduling capabilities. Days when Technicians will not be available (due to sickness, vacation, etc.) can be recorded. This will show on the dispatch board and prevent user from assigning calls to technicians who will not be available.
Dispatch Direct links with several popular accounting packages making it easy for you to invoice and maintain a consistent customer and inventory file within your organization. Dispatch Direct links with the following accounting packages:
Dispatch Direct, dispatch software for the management of service personnel and resources, has taken their popular software application and gone mobile! The DDMobile application is sized to fit on a Pocket PC screen. Technicians can run the application by connecting to the Internet (either through a wired or wireless modem) and connecting to a Terminal Server or Citrix Server located in the office.
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