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Service Dispatch and History

An accounting software system designed by S2000 Field Service Solutions for commercial & service companies.
Questions about Service Dispatch and History? Call (800) 827-1151 and talk to a software expert now.

The working hub of S2000, this module includes our famous DBoard dispatch tool that allows dispatchers to handle almost all service call dispatching functions from one graphical view. DBoard makes it effortless to look up a customer, take a service call, schedule and dispatch the call by dragging and dropping with automatic time-stamps.

DBoard also allows the service manager to:

  • Check technical skill levels
  • Add multiple techs to a call
  • Show technician loads and priorities
  • Access all customer,work order and customer equipment history
  • Keep extensive notes by customer, work order, and equipment

Accounts Payable

S2000 offers it’s own Accounts Payable Package. It can also integrate with a number of popular packages including:

  • Great Plains
  • Timberline
  • Peachtree
  • MAS90

Accounts Receivable

S2000 offers a comprehensive Accounts Receivable module. It provides service organizations with everything they need to track invoices and payments. It also allows you to:

  • See customer balances in real time, with flashing red balances
  • Track key accounting functions, including credit holds, finance charges, and sales tax
  • Instantly fax requested past due invoices

General Ledger

S2000 offers it’s own General Ledger Package. It can also integrate with a number of popular packages including:

  • Quickbooks
  • Great Plains
  • Timberline
  • Peachtree
  • MAS90

Inventory Control

S2000’s Inventory Control module gives you complete control of your organizations inventory asets for both main stock and service trucks. With Inventory control you can:

  • Track in real time both the levels and the value of stock for service trucks and stocking locations
  • Use extensive reporting capabilities to streamline reorders and inventory valuation, and monitor the usage of key parts
  • Perform AKA lookups
  • Track serialized items, exchange parts, and automatic additions to customer equipment

Job Cost

S2000 gives you the ability to analyze and control fixed price jobs for a healthier bottom line. This money saving module allows you to:

  • Manage and track work-in-process billings
  • Track retainage, and change orders
  • Copy templates of past jobs
  • Generate quotes
  • Track estimates vs. actual
  • Copy parts to PO’s
  • Track over/under billings and overhead
  • Track costs and profitability by job

Purchase Order

S2000’s Purchase Order module provides the unique functionality service organizations need to establish and control purchasing procedures. You can:

  • Create and cost PO’s directly from a WO
  • Create PO’s to replenish truck and main Inventory
  • Handle receipts automatically
  • Post vendor invoices directly to Accounts Payable
  • Track core returns with Credit PO’s
  • Mark up purchased items to selling prices
  • Update PO cost automatically

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