CMMS vs. EAM: What’s the Difference?

Last Updated: September 9th, 2024
Researched and Written by: John Balistreri

Computerized maintenance management systems (CMMS) and enterprise asset management (EAM) systems both optimize equipment and asset maintenance. The systems are so similar in functionality that many businesses wonder if they’re different at all.

The main difference is that EAM software covers the entire asset lifecycle, while CMMS is more limited to asset maintenance management. Learn more about these differences before implementing either of these at a business.

Venn Diagram of EAM and CMMS

What is CMMS?

CMMS originated in the 1960s and has been used to manage assets through regularly scheduled maintenance ever since. This software can prolong an asset’s lifespan when properly utilized, reducing downtime, disposal, and replacement costs.

By monitoring real time asset upkeep, businesses can lower the associated maintenance costs. For example, preventive and predictive maintenance schedules can minimize downtime from unexpected asset breakdowns. Also, taking care of equipment can extend its lifespan by regularly addressing wear and tear before it causes damage.

CMMS is ideal for companies with significant equipment assets, especially if they are contained in one physical location. However, businesses with multiple facilities can implement separate CMMS for each to achieve multi-site support.

Main Software Features

CMMS software includes:

  • Asset management and equipment history: Track the history of assets after acquisition along with general information such as use, past maintenance, and more.
  • Equipment inventory management: Keep a maintenance history of all equipment and record what’s necessary regarding maintenance tasks.
  • Predictive and preventive maintenance: Schedule maintenance-related tasks before assets have the chance to break down and cause production delays.
  • Work order management: Create digital documents detailing maintenance work and how it should be done.
MaintanX Work Order Management
Manage all work orders and maintenance through MaintainX.

What is EAM?

Decades after CMMS, EAM solutions were developed to provide businesses with one program with an all-encompassing overview of all physical assets a company owns. More importantly, it manages the entire lifecycle of those assets, from acquisition to disposal. This expansion from previous CMMS offerings was made possible by the concurrent growth of online networks that could store and share more data than ever before.

One major benefit of EAM is the ability to track multiple assets across different locations. By keeping all assets in one program, businesses with multiple locations can track changing conditions from a single source. Now, these businesses can avoid updating separate spreadsheets at each location, which can cause miscommunication issues.

EAM systems can keep asset records and automatically create checklists for equipment inspections and audits. Like CMMS, better maintenance scheduling can lead to lower maintenance costs and more uptime.

Main Software Features

EAM software offers:

  • Asset lifecycle management: Continuously monitor the condition of all assets to be automatically alerted when maintenance is needed.
  • Work orders: Record whenever work is requested on an asset and detail how related tasks should be completed on shared digital documents which replace paper audit trails.
  • Inventory management: Store detailed information about maintenance and repair operations inventory to ensure there’s no shortage of spare parts when it’s time to perform repairs.
  • Predictive and preventive maintenance: Use advanced planning to reduce asset breakdowns by performing maintenance tasks on a set schedule.
  • Warranty management: Keep track of asset warranties can make it easier for the maintenance department to submit claims and recoup losses from breakdowns.
  • Project management: Some EAM software includes limited project management modules to streamline specific projects related to maintenance tasks and asset management.
Asset Panda Desktop Asset List
View and track all types of assets, including vehicle fleets, using Asset Panda.

Main Differences

Features CMMS EAM
Asset Tracking X X
Preventive Maintenance X X
Work Order Maintenance X X
Equpiment Lifecycle Management X
Energy Monitoring X
Inventory Management X X
Fleet Management X
Work Orders X X
Compliance Tracking X X
Project Management X

As seen above, CMMS and EAM share many key features. However, the primary difference lies in their scope of functionality. EAM covers significantly more than CMMS. In fact, CMMS can be seen as part of a complete EAM system.

Another key difference is the focus on how each software improves asset management. CMMS primarily schedules and dispatches maintenance work, while EAM is designed to create an asset’s optimal life cycle. In general, the former is reactive maintenance, while the latter is more proactive maintenance.

Finally, a CMMS is more likely to be offered as a standalone solution, while EAM software is more likely to be integrated with ERP software and other programs. However, both types can be integrated into existing operating systems to keep business running smoothly.

Which is Best for Business?

CMMS and EAM software can mostly perform the same tasks, but there are times when one solution might be better than the other. Which is more appropriate largely depends on the scope of assets. For example, EAM is usually more appropriate for businesses tracking assets across multiple locations and requiring a large number of users.

The specific industry should be taken into consideration, especially those that are trying to manage higher costs associated with asset management. Both CMMS and EAM are popular with production and manufacturing, although EAM tends to be prominently used in:

  • Oil and gas
  • Mining operations
  • Electrical work

CMMS is slightly more affordable for small businesses, at least at the start. Companies may want to upgrade to full EAM software to meet changing needs as the business grows and acquires more assets.

Examples of Top EAM and CMMS Software

Here are just a few of the top-rated CMMS and EAM software products:

★★★★★
★★★★★
(4)
MicroMain
MicroMain Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$99/user/month
Client OS
Web
Deployment
Cloud Hosted
What We Like
Comprehensive features (spare parts, OEE, depreciation, reporting)
Unlimited sites, priced per user
Tailored for manufacturing
What We Don’t Like
Custom integrations for smart devices may be costly
External users require paid login for work orders
Mostly focused on manufacturing, potentially limiting versatility
★★★★★
★★★★★
(2)
eMaint CMMS
eMaint CMMS Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$69/user/month
Client OS
Web
Deployment
Cloud Hosted
What We Like
Offline mode with work order syncing capabilities
Customizable KPIs
Strong international support: multi-currency, multilingual, multi-location, etc
What We Don’t Like
Difficult to customize work orders and purchase orders
Limited formatting options
★★★★★
★★★★★
(11)
Asset Panda
Asset Panda Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
What We Like
Has integrated barcode scanning in the mobile app
Plans include unlimited users
No-code and customizable
What We Don’t Like
Limited integration capabilities
Exact pricing details unavailable from the developer
★★★★★
★★★★★
(2)
MaintainX
MaintainX Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
Free
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
What We Like
Strong virtual support
Offers free plan
Streamlined mobile app allows users to add images/documents
What We Don’t Like
IoT sensor integrations only in Premium version
Limited customization and reporting in lower-tier plans
★★★★★
★★★★★
(1)
Maintenance Connection
Maintenance Connection Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$110/user/month
Client OS
Windows, iOS, Android
Deployment
Cloud or On-Premises
What We Like
Plans include automatic monthly software upgrades
Offers a wide variety of customizations
Forms Manager allows hiding fields, designating required fields, etc. in each module
What We Don’t Like
Mobile app is not as comprehensive as desktop version
Customizing menus may require vendor assistance
Potentially high costs for very large organizations
★★★★★
★★★★★
(10)
UpKeep
UpKeep Screenshot
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$20/user/month
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
What We Like
Picture capture and upload capabilities
QR code scanning
User-friendly mobile app
What We Don’t Like
Android app not as robust as iOS app
Free version is limited
Limited flexibility in user permission settings

Buying an EAM or CMMS can be confusing since many vendors no longer distinguish between the two different software options. It’s incredibly common for a CMMS also to be listed as an EAM and vice versa. Request a free consultation with Software Connect to find the right asset management software for your business.

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