glovia

An Experienced Business Solution

The way the world does business is changing – and Glovia not only has an experienced, robust, intensely flexible business solutions package, but Glovia also stands at the forefront of world business changes – with glovia – the next generation in 100% web enabled B2B transaction application packages – incorporating over 20 years of business programming experience with the latest in efficient and effective modern business technologies.

Glovia’s manufacturing and services ERP solutions can provide a competitive edge to companies utilizing software for mixed-mode manufacturing (from customized Engineered-To-Order all the way to Ultra-Repetitive), projects and contract management, service management, with integrated Financial and Customer Relations Management (CRM) modules seamlessly incorporated into the software package.

Competitive Advantages Offered by Glovia Include:

• Mixed-mode Discrete Manufacturing Support from Engineered-to-Order to Ultra-Repetitive
• Project and Contract Management
• Value-added Service Management
• Integrated Financial Tools
• Integrated Customer Relationship Management (CRM)
• Integrated Business Intelligence Tools

Accounts Payable

Effective management of payables has a direct impact on profitability. With the proper controls in place, such as scheduling payments to take advantage of supplier discounts, you can significantly lower your purchasing costs. glovia.com Accounts Payable helps you establish the necessary controls within a well-structured accounting framework.

Accounts Payable At-a-Glance

Invoice Processing

• Invoice processing and approval individually or by batch
• Material supply item processing
• Currencies and exchange rates with date effectivity
• Automated financial distributions with templates and recurring account masters
• Multi-division expense distributions
• Value-Added Tax (VAT) and Japanese Consumption Tax (JCT)
• Direct allocation of supplier charges to Projects
• IDirect charges to work orders
• On-screen balancing to manage incomplete distributions
• Discounts and net due dates calculated automatically
• Manage 1099 reporting
• Multiple payment hold capabilities
• Optional deferred vouchering
• Automatic calculation of purchase price variances
• Automated pay-on-receipt invoices for JIT vendors
• Posting by prior, current and future period
• Duty and customs information for reporting

Supplier Payments

• Variable selection of invoices by bank or payment date, or by date or supplier
• Individual and batch invoice processing and approval
• Automated ayment queue for invoicing by user-defined criteria
• Display of eligible suppliers, invoices, amounts, currency
• Centralized or decentralized payments
• Handwritten and external checks
• Interactive bank reconciliation
• Payment scheduling

Supplier Information

• Supplier name and address in international format
• Multiple location types
• Unlimited supplier text and use of notepad
• Variable payment terms and methods
• Supplier bank information
• Selection of preferred currency and language
• Sales tax, VAT, JCT controls
• Supplier contacts, names and memo information
• Supplier history
• 1099 information

Periodic Payables Processing

• Recurring invoice release for monthly rent,insurance, etc.
• Pay-on-receipt capability invoices for vouchered receipts
• Revaluation documents based on currency rate changes

Fiscal Period Rolls

• Cash disbursement control dates and secured periods
• Invoice control dates and secured periods
• Roll year-to-date purchases and payments to history

Inquiries and Reports

• Individual Vendor With Search
• Individual Document With Search
• Pre-Payment Processing Exceptions
• Pre-Payment Register
• Open Invoice Register
• Aged Invoices and Invoice History
• Discounts Taken or Lost
• Account Distributions
• Vendor Information
• Name and Address Labels
• VAT, JCT History
• Federal 1099 Information
• Bank Reconciliation
• Currency Revaluation Remittance
• Register
• Period Financial Impact

Accounts Receivable

For optimal customer service and cash flow management, you need instant visibility. Through a series of comprehensive customer and invoice inquiry capabilities, as well as audit reporting functions, glovia.com Accounts Receivable provides this critical visibility, while giving you the tools you need to optimize cash and credit management for both local and international trade.

Accounts Receivable At-a-Glance

Accounts Receivable Documents

• Support for invoices, credit memos, debit memos and notes receivable
• Maintain information created by the Billing application
• Create accounts receivable document information
• General ledger account distribution
• Currencies with exchange rates
• Currency rate freeze
• Revalue documents for currency exchange rate changes with variances

Interactive Cash Receipts

• Unapplied cash or cash directly applied to document
• Miscellaneous cash receipt
• Multiple currencies
• Reversal of non-sufficient funds checks
• Apply cash receipts by invoice number, customer number or location code
• Suspend entry transactions to allow verification
• Direct Debit Processing

Unapplied Cash and Credit

• Cash application and credits to selected document(s)
• Adjustments for payment term discounts
• Ability to write-off charges with reason-code audit notation

AR/AP Contra

• Ability to link Vendor and Customer account(s)
• Offset individual transactions
• Process net balance
• Contra audit trail

Fiscal Calender Period Rolls

• Billing control dates and secured periods
• Cash receipts control dates and secured periods
• Roll year-to-date sales and payments to history

Customer Information

• International addressing by customer location
• Customer text and notepad
• Cycle code for statements, billing and sorting
• Paying location for consolidating statements
• Customer remit-to location
• Sales, excise, UseTax, VAT and JCT
• Credit limit and status
• Flexible statement processing
• Optional service charges
• Balance forward or open item accounting

Statements Generation

• Cycle billing
• By range of customers
• Limit by credit balance or minimum balance
• Consolidate by paying location
• Remit-to address option
• Service charges generated

Inquiries and Reports

• Individual Account with Search
• Individual Document with Search
• Cash Receipts Registers
• Aged Receivables
• Weighted Average Aging
• Days Sales Outstanding
• Open Credits and Open Discounts
• Customer Information
• Customer Labels for Mailings
• Period Financial Impact
• Value-Added Tax History
• Odometers and Policies
• Collections
• Bank Reconciliation
• Customer Statements
• Service Charges
• Currency Revaluation
• Dunning Letters
• Disputed Invoices

ActionDESK

Through a very easy to understand graphical interface, ActionDESK provides each employee with an up-to-date snapshot which shows how current activities in the business affect that particular employee’s daily activities and priorities. ActionDESK provides an employee with an immediate list of what they should work on, what can be delegated and what issues need immediate attention. And from that list, the employee can then take action necessary to avoid delays in the business.

Color Coding

Different colors are assigned to each task and are used to represent varying degrees of importance. Yellow tasks signify that you are on top or your job and there are no issues that need your attention. Red tasks signify that there are issues pending which need your immediate attention. Green indicates that you are currently handling an urgent issue.

How Does It Work?

Each user is assigned to a team (a person can also be assigned to more than one team). A team is assigned a list of predefined responsibilities. Each of those responsibilities is then linked to appropriate action which need to be taken in order to handle that responsibility.

Example

For example, an employee is assigned to the Purchasing Team. Responsibilities for the Purchasing Team include dealing with late orders, handling orders for approval, and handling requisitions for conversion. In order to perform these responsibilities, this employee must be able to do the following: approve orders, convert requisitions, and perform an inquiry on an order. This information is then used to configure that particular employee’s ActionDESK.

Management Tool

A configured ActionDESK can also be created for a manager. A manager does not want to constantly monitor all the details of the operation, they would rather manage by exception and know which issues need their immediate and focused attention. Perhaps some of these urgent tasks need to be delegated. This can be accomplished quickly and easily with ActionDESK.

Tasks by Importance

With ActionDESK, glovia.com delivers timely information about the exceptions within a business and puts the appropriate tools for resolution at the user’s fingertips. The actions associated with each responsibility are user defined and can vary by the team role. In addition, a user can have a personal set of inquiries and actions that follow them around in whatever role they are playing and whatever responsibility they are assuming. For example, even in the middle of resolving a customer complaint, a manager could temporarily switch to his personal items to release an order on Credit Hold.

ActionDESK is flexible in design and can be set up according to a company’s requirements. Users, Teams, Responsibilities and Actions are not fixed by the system. They are all configurable to suit the business needs and the business flow of a company.

ActionDESK brings information flow and visibility to glovia.com. The power of glovia.com ERP is unleashed in the workplace.

Advanced Planning System

The glovia.com - Advanced Planning System is a memory resident planning tool that allows the user to plan simultaneously against the constraints of capacity, inventory, tooling, and skills. It also supports full optimization algorithms, either to reduce set up times or to improve flow through complex processes. The APS can be used in several ways within Glovia ERP. In the live environment, instant re-optimization after a machine breakdown or inventory shortage is possible. In the medium term the APS will optimize Glovia CPO’s, balancing inventory requirements to actual planned operations. In this mode multiple simulations may be run and compared to find the best possible plan. In the long term, based on MPS forecasts, the APS will highlight bottlenecks and answer long term capacity questions.

Real-Time Planning

Many APS solutions require the export & import of data. Glovia APS is built in to the heart of the Glovia database infrastructure and the planning is performed on a single data set. Whilst the plan is resident in memory, it is always kept current by the communications server. This server detects changes in the database and reflects these changes in the plan. Similarly, if more than one planner is working the system keeps all plans in perfect synchronization

Capable to Promise

In any Sales situation, 'What date can I have?" is often the burning question. Now, from either a stand-alone screen or from within Sales Orders or Sales Quotes, a glovia.com user can ‘ask’ the system for the best delivery date. Simply by entering an item number and the quantity required, the item and all its components will be sent to the APS engine for planning. This plan will be run on top of all existing commitments. Almost immediately, a date is returned to the user, being the earliest possible delivery date for the item based on the Capacity, Inventory, Tooling and Skill constraints defined in the system.

MES / SFDC

The ability to create the perfect plan is one thing, communicating that plan to the shop floor for execution is another.

glovia.com - APS has been designed to sit at the heart of a MES (Manufacturing Execution System). In this module, shop floor terminals, either conventional or touch-screen, identify operators, establish their normal place of work, and interrogate the APS for the correct current work queue at that work center. The operator simply selects the correct item from the list which will ‘start’ the operation. Additional data, drawings, work instructions, etc. can be called up from the remote terminal.

All the details recorded at this terminal update the APS plan in real time for planning purposes (orders are immediately seen as ‘in progress’ in the plan) and are fed through for costing and other operational purposes in glovia.com.

Simulation and Comparison

In almost any planning scenario, a compromise is being sought. The requirements for optimized set ups, minimum Inventory, minimum operating cost, maximum throughput and maximum customer satisfaction rarely go hand in hand. Optimization at one resource can potentially create WIP queues at other resources and minimum Inventory levels often conflict with the ability to satisfy orders.

Some of these variables can be compared in pure monetary terms. Others cannot. Glovia APS provides the user with a factor-weighting table so that the value of ‘intangibles’ can be compared and the best operating plan at any particular time selected.

APS Information

With the very detailed information available within the glovia.com - APS system, then new management information becomes available.

Imagine the power for the Sales Department of seeing all sales order promise dates with the actual current projected delivery dates.

For the Plant Manager, information is never more than a few clicks away. “Available Capacity in the Machine Shop next month?” Got it. “Load on CNC Milling tomorrow?” Got it.

“Machine 2 is down for 24 hours, give me a new optimized plan and what will we lose?” 30 seconds and you’ve got it!

Application Adapters

glovia.com- Application Adapters (APIs) provide services and functionality that supports your data migration needs. The rapid and accurate importing and refreshing of data tables containing key information can be an invaluable time and resource saving tool. glovia.com provides a powerful tool-set of adapters for the transfer of information between itself and other applications or systems.

Template Based Adapters

The glovia.com - Application Adapters are pre-defined templates that allow you to rapidly retrieve data from other applications or systems. The template design enables the precise mapping of data columns from a source table into an Application Adapter table. The glovia.com adapters take all the key table set-up and data input drudgery out of the process of importing information into, or updating, your database. The APIs are data modeled after the various glovia.com application products. APIs can be used for complete database migration from one system to another, or for application-to-application data exchanges such as updating your product catalog with a Product Data Management (PDM) tool.

Cross-Referenced and Self Documenting

glovia.com - Application Adapters are completely self-documenting. Preview reports are provided to document APIs and supply results of simulated import records through exception reporting. Application Adapters cross-reference validation capability enables you to determine where the tables and records have failed when you run conversions. Records that pass all validations are automatically written to the database, while records that fail go into an exception adapter table. You can review the exception table and modify failed records. This cross-reference process allows you to automatically update and post corrections to the database to ensure that only “good data” populates your database.

Simplified Data Transfer

With glovia.com, you can use spreadsheet information from your PC application to quickly create or modify budgets, then integrate the data to a glovia.com application. Or, you can move tables from CAD/CAM systems on other platforms into Engineering to maintain the latest product configurations. The system also serves as an interface for batch data collection systems, and supports the flat-file structures required for Electronic Data Interface (EDI) transactions/sets.

Custom API File Design

The most commonly used APIs are designed and provided as standard features of glovia.com. To facilitate customized creation of APIs, refer to glovia.com - External Interface Facility (EIF), which provides the tools to define and maintain the external files normally used to ‘bridge’ or hold data as it moves to and from glovia.com.

Open Systems Flexibility

Designed with the flexibility to accommodate many different types of data transfers, Application Adapters truly provides an “open systems” architecture for your business applications.

Audit Manager

The Audit Manager allows the full audit/traceability of changes to the key business data elements for the enterprise. This module logs the full history of change to any policy, calculation, or other business critical data. The database audit facility is generic, thus applicable to any of the glovia.com modules or non-Glovia/external modules that cause change to the glovia.com data.

Audit Manager At-a-Glance

Audit Inquiry Details

The data elements that are displayed for the audited table are:

• The date and time of the change
• The GLOVIA operator that performed the change
• The type of update (add, change, or delete)
• The keys of the table that changed
• The columns of the table that changed (showing both the value of the column before the change and the value after the change)

Filtering Capabilities

It is possible to search the audit log via the following criteria:

• Keys (allows the log to be searched for specific records by key)
• Columns (allows the log to be searched only for columns that have been selected in the inquiry, that have undergone change)
• Other (date, time, operator, and mode)

Bid Process Management

In today’s competitive global marketplace, the ability to respond quickly and accurately to Requests for Quotes can give you an added edge in winning contracts. glovia.com - Bid Process Management (BPM) lets you process, manage, and document customer RFQs, and develop accurate bids for both material and/or service contracts.

Bid Process Management At-A-Glance

Sales View

• Job Identification
• Price to be paid
• Quantity to be delivered
• Delivery date

Materials View

• Defines materials by line item
• General to specific detail structure Service View
• Defines services to be delivered

Pricing Methods

• Calculated Amount based on rolled up list prices
• Calculated Amount based on rolled up costs plus margin
• Manually maintained
• Amount derived from Sales Catalog

Billing

Timely and accurate billing is the lifeline of any business. glovia.com - Billing provides a completely integrated application for automatically generating essential customer billing documents.

Billing At-a-Glance

Billing Documents

• Creation of invoices, credit and debit memos
• Direct on-line creation or off-line batch generation mode
• Batch selection by sales order, customer, or all available orders
• Multiple sales orders per invoice
• Comments on header, line and bottom of document
• Customer billing location
• System- or user-assigned document control numbers
• Currency with exchange rates
• Item and service number, description and quantities shipped
• Extended monetary amounts for costs and prices in detail and total
• Additional charges and expenses
• Discount calculation
• Sales, excise, use or VAT tax
• Packing, shipping and bill of lading information
• Accounting codes for integrated financial postings

Fiscal Calendar Period Roll

• Confirm new fiscal period control dates
• Define dates for secured out-of-period transactions
• Roll to new fiscal year

Document Printing

• On-line mode for printing selected documents
• Off-line batch mode by queue for volume printing
• Duplicate billing without general ledger posting

Billing Polices and Controls

• Odometer for invoices, credit and debit memos
• User-defined aging periods
• Service charge options
• Multi-level sales tax
• Value-added tax policies

Inquiries and Reports

• Individual Invoice with Document Search
• Individual Credit and Debit Memo with Document Search
• Billing Document Register
• Tax Detail
• Tax Summary
• Period Financial Impact
• Odometers and Policies
• Billing Authorization

Cash Management

The glovia.com Cash Management module offers extensive tools to manage multiple bank accounts efficiently, including electronic fund transfer and automated bank reconciliation. In addition, the module distinguishes itself through its powerful Cash Forecasting engine, enabling the user to analyze cash in - and outflows for any time period and currency applying selected forecasting methods and inputs. Cash Management is a focused hub in the glovia.com suite - it provides a comprehensive view of all cash-related transactions throughout the system.

Cash Management At-a-Glance

Cashbook

• Cash Entry
• Cash Payments (supporting electronic fund transfer)
• Cash Receipts (supporting direct debit

Bank Reconciliation

• Manual Reconciliation
• Automated Reconciliation

Cash Forecasting

• Scenario Management
• Statistical Analysis
• User-defined Forecast methods
• User-defined cash sources and cash targets
• Forecast by Business Unit
• Forecast by Currency
• Forecast Download to Desktop Applications
• Drill down from Forecast results to source transactions

Contract Management

Your contracts with customers set their expectations for delivery and performance. glovia.com - Contract Management helps you develop contracts with realistic schedules and profitable pricing. To improve your internal operations, the system simplifies and accelerates contract development and increases accuracy and consistency

Contract Management At-a-Glance

Sales View

• Job Identification
• Price to be paid
• Quantity to be delivered
• Delivery date

Materials View

• Defines materials by line item
• General to specific detail structure Service View
• Defines services to be delivered

Delivery View

• Defines materials items and quantities that must be shipped

Pricing Methods

• Calculated Amount based on rolled up list prices
• Calculated Amount based on rolled up costs plus margin
• Manually maintained
• Amount derived from Sales Catalog

Billing View

• Enables Progress Billing
• Enables Mixed Event Billing
• Establishes Billing Milestones
• Establishes Billing Triggers

Inquiries and Reports

• Contract Detail
• Contract History

Contract Purchase Orders

glovia.com - Contract Purchase Orders offers a unique opportunity to increase your leverage with suppliers by negotiating purchasing con-tracts with committed pricing and flexible delivery schedules. Contract Purchase Orders can help to control inventory levels, realize the benefits of Just-In-Time deliveries and achieve a strategic edge in interactions with suppliers.

Contract Purchase Orders At-a-Glance

Contract Purchase Order Entry

• Vendor pricing schedule with date effectivity
• Contract terms and conditions
• Total authorized amount and released amount
• Last release number and date tracking
• Control for start, expiration and renegotiating dates
• Date control for contract completed and closed
• Vendor item number cross reference
• Comments and notepad at header and line level
• Master Production Scheduling /Material Requirements Planning cycle reference source
• View currently released schedule in effect
• Review prior released deliveries
• View next release pending confirmation
• Delivery schedules include firm and forecasted releases
• Multiple delivery schedules per line item
• Manual contracts close or reopen
• Copy feature for renewal or new contracts

Vendor Allocation Policies

• One or more suppliers per item
• Effectivity by date range
• Supplier split percentages and priorities

Confirm Releases

• Planner review of auto-generated releases from Master Production Scheduling and Material Requirements Planning
• On-screen view of Master Production Scheduling and Material Requirements Planning exceptions and gross to net detail
• Preview pending schedule changes
• Confirm changes and contract releases to supplier
• Assign reason code for rescheduled deliveries

Released Material Processing

• Cascaded receiving through open deliveries
• Receipt reversals
• Delivery history
• Move tickets
• Support return-to-vendor shipping orders

Inquiries and Reports

• Items on Contract
• Contract Buy History
• Printed Contract Purchase Orders
• Printed Purchase Order Releases
• Conversion Exceptions
• Purchase Price Variances
• Period Receipts
• Contract Statuss
• Pre-Release Review
• Period Financial Impact
• Vendor Information
• Returns-To-Vendor Status
• Release Status
• Review Master Production Scheduling/Material Requirements Planning Contracts

Costing

To remain competitive today, it is vital that you keep a tight rein on product and service costs. glovia.com - Costing allows you to do just that, by providing three costing methods – standard, actual, and average – in addition to a variety of tools for developing, monitoring and managing your product and service costs.

Costing At-A-Glance

Cost Types

• Standard
• Future standard
• Future future standard
• Previous standard
• Current
• Engineering
• Simulated

Cost Elements

• Material and material overhead
• Machine run-time, setup, fixed and variable overhead
• Labor run-time, set-up, fixed and variable overhead
• Outside processing
• Freight
• User-defined costs
• Shrink and scrap
• Indirect costs
• Memo field to exclude from cost roll-up
• User-defined descriptions

Historical Item Cost Information

• Manufacturing and purchasing activity
• Details from manufacturing and purchasing receipts
• Accumulated elemental costs
• Last item cost with elemental detail
• Last quantity completed or received
• Accumulated total quantities

Operational Level Cost Visibility

• Value-added costs by operation
• Component material by operation

Cost Roll-Up

• By cost type
• Single-level
• Multi-level
• Net change
• Full file
• Optional standard cost update
• Item bill of materials, routings and cost rates retained for analysis
• Error and warning filters

Cost Roll-Over Processing

• Roll future to standard and standard to previous
• Roll future future to standard and standard to previous
• Roll back standard to future and previous to standard

Costing Methods

• Standard
• Actual
• Average

Inquiries and Reports

• Costed multi-level bill of materials
• Cost History
• Item Cost
• Roll-Over Item Cost Comparative
• Roll-Over Inventory Revaluation
• Roll-Up Exceptions

Customer Releasing

glovia.com - Customer Releasing provides a sophisticated customer release management system that supports both the discrete and cumulative tracking of customer orders – including release-to-ship, release-to-fabricate, and release-to-purchase raw materials. An internal forecast processor retains all forecast releases and views them as independent demands. The software also supports Kanban inventory movements within your manufacturing facility and integrates with all major EDI message handling and bar code scanning providers.

Customer Releasing At-a-Glance

Summary of Features

• Flexible contract management
• EDI integration
• Electronic funds transfer
• Container tracking by type
• Synchronized manufacturing
• Self bill and retrobilling, pay on use options
• Kanban material movement
• Highest authorized YTD tracking of released-to-ship, released-to-fabricate, and released-to-purchase raw materials
• Comprehensive audit trails
• Online inquiry and reporting capabilities
• Load planning
• Delivery information
• Customer performance evaluations

Inquiries

• Contracts
• ASN
• Receiving Advice
• Application Advice
• Container Relationship
• Containers Onsite
• Invoices

Reports

• Unprocessed Releases
• Net Change
• Ship Item Containers
• Backorders
• Inventory Exceptions
• Containers On Site

Detail Capacity Planning

For maximum manufacturing or service delivery efficiency, you need a powerful planning tool that validates your master schedules, material requirements, and project plans to ensure that your resources are properly loaded. The tool that closes this loop is glovia.com - Detail Capacity Planning.

Detail Capacity Planning At-a-Glance

Detail Capacity Requirements Generation

• Generates resource center loading and operation schedules
• Multiple planning cycles
• Concurrent capacity views
• Unique planning options by cycle
• Driven by user-selected work queue
• Work Orders, Installation Orders, Service Orders, firm planned orders, repetitive schedules and computer planned orders from Master Production Scheduling, Material Requirements Planning, or Project Resource Planning

Work Day Calendar

• By resource center
• Current and simulated mode
• Establish normal work week and non-workday calendar dates

Planning Options

• Multiple planning cycles
• Current or simulated mode
• Select multiple locations for planning
• Select work load source orders
• Planning horizon start date
• Definition of phasing periods and days in each period
• Options for finite or infinite scheduling mode
• Period load averaging
• Exclude queue times or move times
• Peg capacity to Project Resource Planning material and Service Item’s supply order

Analysis and Adjustments

• Interactive analysis and modification of orders in work queue
• View order dates and routing operation schedules
• Revise loading factors and scheduling codes
• Review exceptions and reconcile scheduled dates
• Regenerate schedules and loading from modified queue
• Work queue includes current or simulated modes
• Optionally update source orders from modified schedules for closed-loop planning

Loading Factors

• Load based on labor or machine pace selection.
• Routings, run times and set-up times
• Scheduling sequence, move time and crew size
• Work center labor and machine capacities with effectivity dates
• Efficiency factors, queue times

Capacity Scheduling Rules

• Backward or forward scheduling
• User-defined scheduling
• Linear sequencing for sequential operations
• Concurrent sequencing for parallel operations
• Overlap sequencing allows partial completions to start next operation

DocsOnline

In today’s fast, Internet-driven world, ensuring managers, employees, partners, customers and suppliers all receive the information they need in a timely and efficient manner is critical to success.

Business Realities

Customer satisfaction depends on providing accurate, timely information to customers, however they wish to receive it. Even call centers are limited by the availability, rapid access to, and accuracy of the information at their fingertips. DocsOnline gives your salespeople, customer service personnel, call center staff and your customers direct, secure access to all relevant information instantly from their browser

Speed

Critical business processes depend on the timely flow of document-based information to the right employees and suppliers. Few organizations can realistically provide their employees with access to all different internal systems due to licensing costs, training, support, security, location and other issues. Instead employees rely on the output from these systems, which often has to be physically distributed, and is rarely available from one central location.

Universality

DocsOnline provides enterprise-wide, web-browser access to all your organization’s business documents regardless of the application that created it. Documents can quickly and easily be stored, located, viewed and retrieved regardless of the time of day or geographic location.

How Does It Work?

DocsOnline is a secure document repository that provides access to documents 24 hours a day over an intranet, extranet, or the world wide web using Microsoft Internet Explorer or Netscape browsers from any location in the world. Using web browsers to access the user interface means there is no additional software required on client machines, reducing your cost of implementation and obtaining a faster return on investment.

Intelligent Scalability

Users have the ability to add annotations to documents and these annotations are stored with the document for easy retrieval. A user may create an Engineering Change Notice, for example, and ePublish will automatically store the original ECN in the DocsOnline repository as well as emailing approvers that there is a new ECN in the system and approval is required. Approvers can review the document in full, add notes, email it to colleagues and collaborate in a way that is simply not possible with a paper document. The documents can be delivered in multiple standard formats such as XML, Adobe Acrobat Portable Document Format (PDF) and standard Microsoft Office documents.

eConfigure

A Powerful, Web-enabled Configuration Solution

eConfigure is the first easy-to-use Web solution for configuring and ordering complex engineered products. With eConfigure, manufacturers can strengthen their customer relationships, and accelerate the business cycle by providing accurate, real-time specifications via any Web browser.

eConfigure delivers both dimensional and engineering functionality, offering manufacturing customers a virtually limitless number of configuration options. eConfigure’s integration to sales and engineering systems calculates pricing in real-time as the customer “shop”. When the customer is finished, eConfigure generates a bill of materials and routing data. The result is a user-friendly shopping experience - and a stronger customer relationship.

eConfigure is an integrated component of glovia.e, the only solution that seamlessly connects enterprises with their customers, employees, partners and suppliers. With its multi-ERP, multi-currency and multilingual capabilities, glovia.e acts as an intermediary at every juncture of the network, allowing information to flow across the enterprise, and beyond.

eCRM

Manage all aspects of Customer or Prospect Interaction

Customer Relationship Management (CRM) is a widely discussed but little understood subject. CRM is sometimes referred to as a product, as though a single product could possibly provide everything required for good customer relations. It is often referred to as a philosophy, where all business processes are aligned to enhance the customer experience. The truth is that CRM is a combination of products, practices and consulting that make up a total solution for a business wanting to win more business, increase revenue and reduce costs.

Components

Definitions vary but the following list would be widely accepted as the basis for the software elements of a CRM solution: an e-Commerce Sell Side Platform; Product & Pricing Configuration; Customer Profile, Account and Opportunity Management; Lead Capture and Management; Data Analysis; Marketing Automation; Messaging; Workflow; Multi-lingual Support; Multi Currency Support; Service Functionality. For a user of glovia.com and glovia.e products, many of these elements already exist in the product. With the addition of eCRM, the solution is complete

Integration

With so much of CRM dependent on a single data source, it is difficult to imagine how any product could be integrated closely enough to Glovia products to supply a solution that worked as well. With Glovia eCRM, a Glovia customer can now put together a complete and comprehensive CRM solution, fully integrated with all other glovia.com and glovia.e activities

Organization

Organizations can be defined manually or created from web hits. They can be prospects or customers or even third party contacts. Prospects can be converted to customers. Multiple user defined analysis codes are provided and an account manager can be assigned. Organizations can have multiple contacts attached and have ‘Interest’ lists attached to them. Contacts have analysis and further personal ‘Interests’. Once an Organization-Customer link is established, the Organizations screens provide a central ‘dashboard’ to monitor all customer activity.

Opportunity

Opportunities are normally attached to an Organization, but for maximum flexibility they can be stand-alone too. There can be many Organizations attached to a single opportunity, where contractors, architects, and others may all be involved in a single potential deal. Opportunities have a financial value, with probability, have extensive analysis and status codes. Account managers can be assigned, and sales teams can be created and attached to opportunities.

Activity

The interaction with Organizations and Opportunities are Activities. Activities are date driven, can be assigned to users and can either be a record of what has happened in the past or become a diary for the future. Activities can be Organization specific or, through the linkage between Organizations and Opportunities, can be seen by all those involved in an Opportunity. Individuals’ future Activities become their personal ‘To Do’ Lists.

Messaging

Without a comprehensive messaging service, the three elements above would stand-alone. Backed up by the comprehensive messaging capabilities in ePublish, the three elements combine to become an information center, with information sent to the right people at the right time. Whether this is notification of a web hit or a status change on an organization, or a customer placing a large order, everyone who needs to know in your organization, will know.

Security

Comprehensive CRM User tables allow an administrator to make sure that only those who need to access information can. Users can have read access or read/write access to the files, ensuring confidentiality where appropriate.

Electronic Data Interchange (EDI)

The standardization of message-handling protocols, in combination with the abundance of secure, reliable, and low-cost network solutions, has spurred a huge demand for electronic commerce in supply chain management. glovia.com’s - EDI application provides a flexible, state-of-the-art EDI solution designed to strengthen your position as a world-class manufacturer.

Simple Implementation

glovia.com’s - EDI solution can be easily implemented whether you already have a preferred Value-Added Network (VAN), an internal Wide Area Network (WAN), or whether you are using a Glovia partner that provides the VAN capabilities.

Maximum Independence

By separating the data transportation layer from the EDI messaging facility, glovia.com’s - EDI solution provides complete independence in the selection and implementation of an EDI protocol as well as in the selection of message sets that fall within the protocol.

Built-in Flexibility

Built-in flexibility linked with the very latest advances in communication technology ensure your ability to take advantage of new developments in electronic communications as they become available.

Sophisticated EDI Message Handling

glovia.com’s sophisticated EDI message handling capabilities provide options for automated or manual processing, and incorporate advanced methods for change control management. Data mapping and cross-protocol message conversion are easily accomplished through a series of elegant EDI message handling solutions.

Global EDI

glovia.com - EDI has been specifically designed to work with EDI standards from around the world - including EDIFACT, ANSI X12, CII, and EEI, among others.

Closed Loop Design

This advanced feature provides a comprehensive business control capability, which automatically and systematically keeps you and your customer / supplier’s EDI messages in synch. For clients sending EDI messages for the purpose of managing large, complex volumes containing hundreds of items and multiple changes, this feature is critical for maintaining maximum service levels between you and your customers and suppliers.

Engineering

Engineering is the architectural cornerstone of glovia.com. Its flexible design lets you define and document your products and services, so that you can respond quickly to product and service changes demanded by the marketplace.

Engineering At-a-Glance

Product and Service Catalog

• Revision level control by item
• Extensive text storage options
• Variable enterprise level policies
• Product classifications by group technology and commodity code
• Military specifications
• Uniform Product Code
• European Article Number format
• Foreign language descriptions

Item Planning Data

• Inventory policies and status
• Order and delivery policies
• Planning fences
• ABC classifications
• Fixed and variable lead times
• Engineering change information
• Unit-of-measure conversions
• Standard, average and actual costing
• Drawing references

Routings

• Configurations by operating units and location
• Standard Operation Routings
• Alternate routing configurations
• Alternate operations
• Machine and labor time by cost center
• Internal or outside processing support
• Detailed operations instructions
• Operation effectivity by date range
• Operations linked to bill of material components

Bills, Costs and Routing Types

• Engineering
• Current
• Standard
• Previous standard
• Future standard
• Future future standard
• Simulated

Bills of Materials

• Configuration control by operating unit and locations
• Alternate BOMs
• Lead time offset - component to parent
• Decimal quantities, including negative values
• Components linking to routing operations
• Multiple occurrences of components on a bill
• Shrink factors
• Effectivity by date range
• “Balloon number” reference
• Reference designators
• Alternate components
• Mass component change

Cost Center Information

• Machine and labor rates
• Fixed and variable overhead rates
• Rate effectivity by date range

Work Center Information

• Labor and machine capacities
• Capacity effectivity by date range
• Queue times
• Efficiency factors

Engineering Change

In your complex market, changes to a product’s bill of material occur frequently. This is true not only in high tech engineering environments, where initial product designs are typically prototypes with evolving bills of material, but in virtually every environment affected by technological advances, changing consumer demand, and fluctuations in the availability of specific components and raw materials.

Given this situation, it is essential that you have the tools to respond quickly and effectively. It is also vital that you choose the most time and cost-effective solution for your business. That’s why glovia.com provides an intuitive and flexible system that lets you simulate and analyze the effects of a proposed change prior to modifying a product’s configuration. Once you are ready, the system then updates your files helps you adapt to the change within a well-integrated framework.

Engineering Change At-a-Glance

Engineering Change Life Cycle

• Establish ECN
• Analyze
• Approve / Release ECN
• Execute ECN
• Track ECN
• User-defined status

Engineering Change Notice

• Generate multiple ECNs per item
• Multiple items per ECN enabling item driven ECNs
• ECN listing and effectivity dates in Engineering
• Effectivity date definable by calendar date or SEIBAN number
• Mass change to all purchase requisitions, including material supply purchase requisitions, work orders, service orders and installation orders
• Maintenance of component cross-references
• Classification driven process

Engineering Change Notice Links

• Engineering
• Inventory
• Work Orders
• Purchase Orders
• Purchase Requisitions
• Installation Orders
• Estimating (Local Structures)
• Service Orders
• Material Supply
• Pro Forma Hierarchies

Change Impact Analysis

• Review timing impact of operational schedules
• Review impact of expected costs
• Interactive alternative simulation analysis to determine “solution” prior to execution of change
• Planned Orders and Work in Process considered for potential impact of change
• Analyzes usage of component item impacted by ECN across applications via “links”
• Identify status of all impacted component items

Bills of Materials

• Mass component add, change or delete
• Individual item component change
• Assembly level add or change
• Engineer-to-Order and Prototype design environment BOMs facilitated

Tracking Facility

• Historical ECN record tracking
• Open ECN tracking
• Track ECN through simulation and approval process
• Identification by item number or by ECN
• Detail of all changes made, item(s), ECN and BOM
• Inclusive ECN History of user and system maintained changes

eOrder

Your “made-to-order” eCommerce solution

A key component to our order management system, eOrder features fast and intuitive multiple searching facilities. It offers shopping cart style product selection with the ability to browse, delete and make changes. Plus, it delivers complex pricing, product availability and back-order processing capabilities.

To the enterprise, eOrder offers superb one-on-one marketing, including product substitution selling, cross selling and up-selling. Order accuracy and immediate processing is assured, as well as credit checking and access to the accounts receivable ledger.

Your customers will appreciate its ease-of-use and 7 x 24 x 365 readiness, along with the ability to build orders from history and immediately access pricing and availability.

ePublish

ePublish provides communication management that is flexible, adaptable and easy to implement to accommodate the most demanding information processing requirements. ePublish revolutionizes the way collaborative information is communicated to customers, vendors and business managers. Enhancing the presentation and delivery of business communications through physical documents or electronic presentation, ePublish significantly reduces costs, promotes a professional image, and increases overall business productivity and profitability.

Key Benefits

• Dynamic Information Exchange ePublish can rapidly and intelligently incorporate conditional business logic based upon the data content to present documents that include color, graphics, electronic forms, standard and two-dimensional bar codes and MICR fonts for secure check printing. ePublish also natively supports XML transmission, as well as offers integration with SQL Server Data Transformation Services to define how data should be changed dynamically when moving it between one database to another.
• Reduced Pre-printed Stationery Costs Analysts have demonstrated that for every $1 spent on pre-printed forms, up to $60 is spent on their distribution, handling, replacement, storage and retrieval and general management. ePublish significantly reduces these expenditures and administrative costs while providing a digital bridge to enable their electronic creation, delivery, and storage.

Key Features

ePublish is designed to encourage the collaborative creation of business communications to cover a broad range of e-commerce categories, including business purchasing, value chain trading, direct marketing, selling and customer service and relationship management. For the most part there are no code changes required in glovia.com or glovia.e as ePublish uses pre-existing outputs.

• Electronic Document Storage ePublish’s Archive provides the capability to store exact replicas of the physical processed documents. With ePublish Viewer, users can search the archive and retrieve documents to be viewed, annotated, re-processed via print, fax, or e-mail, as required.

eQuote

Automation to the beginning of the sales cycle

eQuote extends automation to the beginning of the sales cycle, prior to finalization orders, enhancing efficiency and timeliness in reporting sales data and activities. Your sales reps submit quotes while customers and prospects request quotes with “point-and-click” ease.

eQuote records, maintains, and tracks sales quote information. Quotes can be generated for existing customers or new prospects. For prospective quotes, data is entered directly into the sales quote. When optionally converted to a sales order, customer master records are created directly from the sales quote, eliminating the need to enter information twice.

With eQuote, you get real-time, high-reliability, high-scalability business processing and delivery that gives you a competitive edge in today’s fast-paced digital economy.

eQuote advantages include:

• Flexible pricing options enable incorporation of all standard sales order pricing and discounting techniques.
• Quotes can be converted directly into a numbered sales order.
• All closed sales quotes are saved in history files for future reporting.
• Sales quote information for existing customers is automatically pulled from master files.
• Quotes can be generated for standard stock items, standard non-stock items, and non-standard items.
• Text areas are provided for additional comments and shipping notes.
• Multiple searching facilities allow the tracking by quote and item.
• Quotes can be built based on existing quotes, minimizing mistakes and time required for data entry.
• A quote number is instantly generated when the quote is processed.

eService

eService is a Web-enabled solution designed to boost customer satisfaction. By delivering instant access to vital customer and product information anytime, anywhere, eService empowers manufacturing field staff to instantly respond to every customer’s unique requirements.

Field service staff are charged with providing the highest level of customer service, while concurrently balancing difficult time and material constraints. To enable quick response to service requests, field staff need vital customer information at their fingertips. eService provides real-time information access, and enhanced service item functionality designed specifically for the needs of manufacturers. eService also boost service employee efficiency because services and matierals are managed in a single application.

eService is an integrated component of glovia.e, the only solution that seamlessly connects enterprises with their customers, employees, partners and suppliers. With its multi-ERP, multi-currency and multilingual capabilities, glovia.e acts as an intermediary at every juncture of the network, allowing information to flow across the enterprise, and beyond.

eStatus

a Customized One-on-One User Experience

A uniquely personalized Web marketing tool, eStatus provides a customized, one-on-one user experience. It offers a low cost of ownership and fully-integrated e-business operations with inventory, engineering, accounting and more.

The eStatus personalization tool makes each customer unique to your business. Its self-service capabilities lower your costs as well.

Customers enjoy immediate 24x7x365 access to their data in an intuitive format that makes usage simple, all in real time.

With eStatus, you provide a user-friendly experience that keeps your customers coming back again and again.

Estimating

Profitable jobs start with accurate estimates. glovia.com - Estimating accelerates the development of customer quotes and bids and increases the accuracy of your plans and budgets. With glovia.com, you have the tools you need to respond quickly to customer requirements and changing needs, and to improve overall profitability.

Estimating At-a-Glance

Worksheet Services and Material Lists

• Provides a reserved area for:

• Building new product structures

• Modifying existing product structures

• Calculating costs, prices, and margins for materials and services

• Product structures can be specific to the project (local) or shared as common structures

• Local structures can be added to engineering database for use in other glovia.com applications

• Provides complete “where-used” visibility for local structures

• Engineering changes can be evaluated without affecting product data

• User-defined estimating Checklist and “To Do” lists

• Complete history of changes available for reference

Cost and Price Roll-Up

• Cost roll-ups based on:

• Cost only

• Price only

• Cost and price

• Supports roll-ups for both services and material items

eXchange Trading Engine

a Trading Engine Built for Collaborative Global E-Commerce

A key component of Glovia’s robust suite of transaction applications, our advanced eXchange Trading Engine enables multiple companies to complete online transactions. It includes supply chain, inventory and procurement management functionality and integrates with financials to complete the sales cycle.

The eXchange Trading Engine supports multiple platforms and is compatible with legacy systems, including competitive enterprise resource planning (ERP) systems. It offers an intuitive function that allows it to suggest a possible adaptation of a company’s business model in response to market conditions. And because it’s designed to operate on a global scale, it includes invaluable multi-language, multi-site and multi-currency functionality.

Today, Glovia e-commerce innovation drives the e-business initiatives of many global Fortune 1000 companies in the digital marketplace. We’re here to benefit your business with a comprehensive and well-integrated e-business solution today.

Our eXchange Trading Engine consists of two key modules: Distribution and Financial.

Distribution Module (Main Module)

• Trade Order
• Trade Purchase
• Trade Inventory

Financial Module (Glovia Financials)

• Accounts Receivable
• Accounts Payable
• Cash Management
• Financial Integration Management
• General Ledger
• Fixed Assets

External Interface Facility

Enabling open systems information flow is the key open systems enabler for your business applications, the glovia.com - External Interface Facility (EIF) provides a powerful tool-set for data mapping and transferring information between glovia.com and other systems.

External Interface Facility At-a-Glance

Data Exchange Design

• Input/output table definitions
• Map data from input to output tables
• Split input records into multiple output tables
• Combine multiple input records into a single output table
• Logic statements for data selection or conversion
• “Looping” logic for EDI

Manage Table Types

• Sequential
• Relational database systems
• C-ISAM
• BTRIEVE

Table Attributes

• Logical and physical name
• Path and table extension
• Descriptions

Utilities and Installation Options

• Export or import EIF functions, tables and specifications
• Execute operating system-level commands from EIF
• Add new EIF variables to glovia.com data dictionary
• Use standard glovia.com table definitions for EIF external table formats
• Change security and production status through EIF

Column Attributes

• Column type definitions including external data variables, segments and record control variables
• Data formats for alpha, numeric, date, time and user-defined
• Definition of data storage by column type
• Define groups of data columns by segment for EDI

Generate Exchange Programs and Tables

• Create PRO-IV functions and tables
• Logic debugging aids
• EIF Data Dictionary
• Define variables for use in multiple tables
• Define data attributes
• Search function for variables
• Create customized help text

Inquiries and Reports

• External Tables
• External Segments
• External Data Dictionary
• EIF Functions
• EIF Function Dictionary
• EIF Table and Function Cross
• Reference
• EIF Variable and Table Cross
• Reference

Field Service

Rapid changes in technology compress product life cycles and increase demands for new products. This constant state of transition and flux creates a huge demand for quality field service. glovia.com - Field Service is designed to meet this demand by providing the tools you need to manage all aspects of your Field Service team.

Numerous Benefits

For progressive companies not afraid to compete for and win new customers, Field Service has become a very profitable and strategic offering. The benefits of a properly managed field service team are numerous. Good field service keeps customers satisfied and coming back, provides a source for valuable marketing information, and creates a significant, continuing revenue stream for a product.

Field Engineer Assignment and Monitoring

This feature allows users to keep track of field engineer activities, including job assignments, performance, service call status and completion, inventory usage, and time cards. It also allows users to:

• Manage dispatch lists which prioritize all open service orders for a particular field engineer.

• Update time sheets, report job status and completions, and add comments to service orders. These activities can be uploaded daily from the field service engineer’s laptop computer.

• Generate a daily list of required items based on scheduled service orders. The list can be downloaded into the field service engineer’s laptop computer.

• Perform the following functions:

• Vehicle physical inventory

• Issue, track and consume repair kits

Integration With Installation Orders

The ability of Field Service to automatically create a customer site register on completion of an installation order provides an invaluable tool to your field service team. By allowing you to identify and maintain material directly from installation orders, Field Service eliminates concerns about “as built” versus “current” site configurations.

Service Call Management

The Service Call Desk provides the ability to log, track, monitor and respond to incoming calls for field service. These functions are managed through a Service Call Workbench which not only handles all incoming field service requests but also performs the following functions:

• Records complaints and provides diagnosis tools through user-defined diagnostic codes
• Captures general notes and comments concerning calls and assigns calls an ‘action status.’
• Creates and maintains a service order for the call and allows the assigning of priorities to service orders.
• Based on availability and skills, assigns the most appropriate service provider. Additionally, allows the review of a particular service provider’s job queue.
• Allows the status review of all calls and service orders for a particular customer then provides the escalation of calls to a higher level of support, if needed.
• Allows firms to review the history of all calls and service orders for a particular customer or group of customers.
• Closes the “Loop” by providing the ability to suggest and record information relating to follow-up calls made on closed calls.

Financial Integration Management

Integration of financial information is critical to the successful management of your business. glovia.com Financial Integration Management (FIM) acts as the hub for coordination and control of all financial interfaces between glovia.com applications and the General Ledger – be it the glovia.com General Ledger or some other corporate standard ledger.

Financial Integration Management At-a-Glance

Posting Options

• Simulation capability
• Summarization by document, date or processing update
• Journal entry number and reference
• Clearing accounts
• Accounts payable: invoices, credit memos, debit memos and disbursements
• Accounts Receivable and Billing: invoices, adjustments, cash receipts, cash and credit applications
• Material Movement and Manufacturing: Costing, Inventory, manufacturing orders, Purchase Orders and Sales Orders
• Fixed Assets
• Project Accounting

Journal Entry Creation

• Automatic creation of journal entries for General Ledger
• Processes transaction detail from financial interface files
• User-defined processing frequency
• User-selected financial data
• Journal entry details based on posting options and controls
• Interim unposted status until processes by General Ledger
• FIM source code on journal entries
• Out of balance protection
• Audit trail and exceptions register

Posting Controls

• By operating unit level
• Accounting group codes for posting category
• General Ledger accounts
• Cost centers
• Banks and bank accounts
• Standard cost variances
• Currency exchange cost variances
• Sales accounts
• Accounts Receivable with discounts, write-offs and service charges
• Tax accounts with sales, excise, use and Value-Added Tax (VAT)
• Accounts Payable with vendor discounts, freight and tax
• Inventory postings at elemental cost level
• Supports inter-company transfers

Inquiries and Reports

• Accounts Payables Posting Audit
• Accounts Receivable Posting Audit
• Billing Posting Audit
• Material Posting Audit
• Manufacturing Posting Audit
• FIM-Created Journal Entry Lines
• Journal Entry Line Detail
• FIM Run Exceptions
• Customer Posting Table
• Vendor Posting Table
• Tax Posting Table
• Bank Posting Table
• VAT Posting Table
• Item Posting Table
• Cost Center Posting Table
• Additional Charges Posting Table
• Invoices Posting Table
• Credit/Debit Memos Posting Table
• Inter-Company Transfers Posting Table

Fixed Assets

glovia.com Fixed Assets allows you to maintain and track your corporate fixed assets with increased responsiveness and control to guarantee the best accounting and tax strategies for your asset base.

Fixed Assets At-a-Glance

Depreciation Methods

• Straight line
• Modified accelerated cost recovery system
• Declining balance
• Remaining life
• User-definable depreciation methods

Additional Capabilities

• Asset Tags
• Provide the ability to print tags which can be physically attached to the asset
• Asset Retirement
• The Fixed Assets application helps schedule and report the retirement of an organization’s assets
• GL Postings through Financial Integration Management
• Allows depreciation journals to be posted to the General Ledger as determined by the user

Forecasting

Accurate correlation of future demand and production output is one of the most difficult and critical tasks in any modern manufacturing enterprise. glovia.com - Forecasting provides you with the sophisticated “what-if” tools and built-in models you need to precisely and accurately characterize sales histories, analyze recent demand trends, and transfer final forecasts to the master production schedule

Forecasting At-a-Glance

Variable Forecast Periods

• By week
• By month
• By quarter

Multiple Demand Streams

• Selectable by region, sales type, sales subtype
• Definable forecasting horizon

Forecast Worksheets

• Multiple worksheets
• Multiple selection criteria for building list of products to forecast

Forecast Parameters

• Selection criteria

• CCN / Division

• Product Code

• Forecasting group

• House product line

• Analyst

• Finished/spares

• Family

• Item

• System level

• Worksheet level

• Cycle

• Worksheet item/family

• Cycle item/family

Optional Batch Processing

• Extraction
• Forecast
• Transfer to MPS

Demand History Extraction

• Demand source

• Open orders

• Order History

• Archive

Forecast Calculations

• By worksheet and cycle

• Data manipulation

• Aggregate items

• Prorate forecasts

• Consolidate locations

• Deconsolidate locations

• Adjustments

• Demand history

• Forecasts

• Options to summarize revisions

• More than two dozen forecasting models.

• Exponential smoothing

• Weighted moving average

• Multiple-period moving average

• Growth factor

• Actual plus difference

• Ratio seasonality

• Iterative forecast cycles

Transfer Forecast to Master Schedule

• By worksheet
• Select cycle to accept
• Option to spread forecasts
• Saves results of selected cycle by worksheet into archives
• Purges remaining cycles

Standard Inquiries

• Demand Stream, Where Used
• Worksheet, Where Used
• List of Items in Worksheet
• Selection Criteria Details in Worksheet
• Parameters and Formula Usage Forecast
• Evaluation

Standard Reports

• Demand Stream Exceptions
• Worksheet Template Exceptions
• Worksheet Template, Items Reclassified
• Forecast Details
• Forecast Item Review
• Batch Execution
• Transfer to MPS
• Demand Stream Matrix Exceptions
• Forecast Exceptions
• Worksheet-Cycle Demand History
• Items Where Used Exceptions
• Archive Status
• Forecast Generation Formula Usage

General Ledger

Financial reporting is the foundation of business communications. At the heart of this communication, glovia.com General Ledger collects and processes financial data for effective management presentation.

General Ledger At-A-Glance

Chart of Accounts

• Up to 9 user-defined elements
• Up to 9 user-defined levels
• Up to 99 views per Fiscal Year
• Account mask for control of display format
• 20 alphanumeric positions
• User-defined Account Types
• Description field
• Multiple text lines

Budget Development

• Budgets, outlooks and forecasts
• Multiple years: current, next and prior
• Budget methods: fixed, flexible and total
• Budget amounts and optional quantities
• Two-way API to desktop

Queries

• Drill down from any balance to transaction detail
• User-defined query profiles
• Any query in any currency
• Real-time, online balances

Financial Report Writing

• User-defined formats and formulas
• Currency selection
• Income statements and balance sheets
• Consolidation roll-ups
• Comparative reports with user-defined periods
• Budget reports
• Report multiple periods, quarters and years

Fiscal Calendar

• 18 user-defined periods
• Independently defined quarters
• Period control and closing
• Periods are user-controlled by transaction groups
• Secured periods for pre- and post-closing transactions
• Automatic year-end posting to retained earnings account.

Journal Entries

• Regular and inter-company
• Amounts or percentages
• Automatic reversal option
• Pre-stored account distributions
• Recurring journal entries
• Balance transfers to multiple accounts
• Text lines
• Security for out-of-period and out-of-balance postings
• Powerful Allocation Engine

Multinational Capabilities

• Home currency for General Ledger amounts
• Tracking of document currency and alternate currency equivalents
• Currency consolidation across General Ledgers
• Rate conversion with effectivity dates
• Exchange rate variances

Security

• User Security Profile
• Control viewing and posting access
• Tightly monitored security can be enhanced with optional Audit Manager

Installation Management

For profitable businesses, active project management doesn’t stop at the four walls of the plant – it follows through to successful customer installation and maintenance. glovia.com - Installation Management helps you plan and execute successful installations by managing the delivery of materials, services, and other resources – such as subcontractors – to the installation site.

Installation Management At-a-Glance

Site Register

• Defines the installation site
• Provides the multi-level “as maintained” configuration
• Maintains multi-level item detail, e.g. lot number, serial number and effectivity

Installation Order

• Supports unlimited number of line items and can associate each line with a routing, BOM, and site
• Includes both material items to be installed and service item BOMs, which represent items consumed in delivering the service
• Activities and tasks related to an installation can be planned and scheduled through Project Resource Planning and Detail Capacity Planning
• Initiates billing when linked to Progress Billing

Installation Order Tracking and Costing

• Tracks material issued, shipped, in-transit, consumed, scrapped, and returned.
• Tracks Value Added activities such as labor, subcontractors, variances, etc.

Inquiries

• Installation Order
• Bill of Material
• Routing
• Material List
• Delivery List
• History
• Component Picklist
• Return Material
• Cost Roll-up
• Site Register

Reports

• Order Status Summary
• Summary Costs
• Detail Costs
• Material List
• Delivery List
• Bill of Material
• Routing
• Component Picklist
• Period Component Issue
• Period Component Scrap
• Period Labor Entry
• Period Machine Entry
• Period Outside Processing
• Labor Efficiency
• Machine Efficiency
• Cost Rollup
• Period Cost Adjustments
• Closed IO Variance
• Site Register
• Product Overview

Intelligent Order Management

Intelligent Order Management is a state of the art ordering, advanced planning & scheduling (APS) and critical parts sourcing (CPS) service that is the heart of Glovia’s virtual enterprise (VE). It combines real-time demand requirements with real-time supply constraints resulting in optimal product selection, construction and delivery where optimal means the best decision for the current planning policy. It enables businesses to see exactly how they perform, both within the engagement process and during the delivery cycle.

24 X 7 Service to Update Sales Orders in an Instant

IOM / VE is a 24x7 service that accepts inbound inventory and sales order line level queries and changes from any vendor inventory system or sales order environment that communicates using Glovia’s Trade Partner Management (TPM) API; it uses this event information to reschedule and optimize these new requirements against all known sales orders and inventory levels across the Virtual Enterprise.

The embedded Business Process Management (BPM) and Trade Partner Management (TPM) plug-in engines provide inter-partner collaboration using industry standard workflows and their associated XML sales and inventory documents; these standards when coupled with optimal adapters, allow any external planning application to participate in IOM services.

Web-Based Exception Workbench Maximizes Profit

This centralized, real-time view of ‘inventory to order’ across all sales organizations and factories and suppliers allows the Glovia fulfillment process to make the best product build decisions while providing fulfillment personnel the opportunity to handle exceptions in real-time. They do this by viewing enterprise-wide Gantt chart schedules and inventory details via a web-based exception workbench. This workbench allows decision makers to compare and contrast available logistical tradeoffs and their profit impact when committing to a customer promise date.

Virtual Enterprise – IOM

The Virtual Enterprise is a confederation of collaborating companies whose goal is to optimize their aggregate operations for the purpose of increasing their revenue, avoiding their costs and improving their service. A customer may be looking to place an order for a single unit; multiple units required together, multiple configured units or complex ETO items requiring both supplies and services or a combination of all of these.

Virtual Enterprise Planning and IOM allows users to make the right decisions about where to supply these items from and to make recommendations that keep the customer, but maximize return for the business. Collaborating partners communicate using the ‘Simple Workflow Access Protocol’ (SWAP) that hides the complexities of the underlying distributed processing network.

• IOM as the heart of the Virtual Enterprise increases revenue by offering customers the best delivery dates and prices available across all partners, securing orders.
• IOM avoids costs by evaluating sale logistics, always choosing the lowest cost alternative for user date or constraints specified.
• IOM improves service by shortening the latency between customer order submission and order environment response.

Inventory

Sales, purchasing, production, transfers and adjustments all affect inventory, which is often maintained at many different locations. glovia.com - Inventory is a complete system that offers integrated, interactive management of all your inventories, including physical stock room, in-transit, and others.

Inventory At-a-Glance

Material Movement

• Dock-to-stock transactions driven by user-defined routing tables
• Transfer orders from one site to another with supporting documentation
• Receive planned or unplanned material
• Record inspection results
• Assign storage locations to put away material for just-in-time availability
• Material Review Board (MRB) disposition of rejected material
• Return-to-vendor processing
• Capture material scrap for inventory accuracy

Multi-Location Management

• Create master location for operating units
• Define stock-keeping locations within master locations
• Define processing rules for priorities and commitments by location
• Define picking sequence using accessibility type identified in location table

Demand Management

• Dependent or independent demand
• Planned inventory requirements
• Support for multiple line items and delivery dates
• Multi-level item demand profile
• Priority rules for inventory commitments

Automatic Dock-to-Stock Sequencing

• Source Quality Assured (SQA) or Non-Source Quality Assured (NSQA)
• Inspection and MRB disposition routing
• Return-to-vendor or rework processing

Unit-of-Measure Conversion

• Generic and item-specific units of measure conversion values
• UM-in/UM-out scaler factors

Supply Management

• Purchased or manufactured material supply
• Planned inventory replenishments
• Support for multiple line items and delivery dates

Inventory Controls

• Location Tables
• Location Hierarchy
• Bin Table
• Unit-of-Measure Conversion
• Dock-to-Stock Table
• Item Substitution
• Obsolete Items
• Inactive Items
• Empty Bin
• Commitment Rules
• Primary Stocking Location

Kanban

KANBAN, a technique for work and inventory release, is a major component of Just-in-Time and Lean Manufacturing philosophy. It was originally developed at Toyota in the 1950s as a way of managing material flow on the assembly line. Over the past three decades the Kanban process, a highly efficient and effective factory production system, has developed into an optimum-manufacturing environment leading to global competitiveness.

Advantages of Kanban Processing Provides a simple and understandable process. Provides quick and precise information. There are low costs associated with the transfer of information. Provides quick response to changes. There is a strict limit of over-capacity in processes. Avoids overproduction. Minimizes waste. Full control can be maintained. Delegates responsibility to line workers.

Kanban Processing in glovia.com As part of our on-going commitment to provide the best manufacturing practices within glovia.com, we have introduced a new module encompassing the very best of Kanban techniques.

The monthly requirements are calculated using MPS, from this information using the KANBAN planning screen the number of KANBANS required are calculated.

For more information on this module, please download the datasheet from our Products page…

Master Production Scheduling

The master production scheduling process translates a business plan into a dynamic and comprehensive product manufacturing schedule. glovia.com - Master Production Scheduling (MPS) helps your management team balance and integrate the needs of marketing, manufacturing, finance and–most importantly–your customers.

Master Production Scheduling At-a-Glance

Master Scheduling

• Planning workbench
• Multiple scheduling cycles
• Concurrent MPS planning views
• Cycle options and policies consistent with Material Requirements Planning controls
• Choice of current or simulated data for what-if analysis
• Multi-level pegging
• Master schedule items at multiple levels
• Independent and dependent demand items
• Spares item scheduling
• Time fence control at item level
• Computer planned orders
• Selectable CPO conversions
• Generation of purchase requisitions and contract releases
• Creation of manufacturing orders

Rough-Cut Capacity Planning

• Current or simulated analysis of critical resources and capacities
• Based on representative routings

On-Screen Exception Planning

• Paperless analyst review of suggested actions by item
• Reschedule open commitments by system-suggested due date
• Highlights items with inadequate lead time
• Overstock analysis
• Cancellations suggested
• Sensitivity filters allow planners to control volume and types of exceptions

Planning Bill of Materials

• Parent item may be a model, product or family group
• Support of revision control
• Current or simulated versions
• Component mix percentages

Forecast Demand

• Automatic generation of repeating forecast based on quantities, intervals and dates
• By location within operating unit
• Item forecasts generated from planning bills
• Pegging to demand source
• Forecasts optionally consumed by bookings
• Demand stream references
• Forecast maintenance

Firm Planned Orders

• By location within operating unit
• For multiple products with scheduled deliveries
• Option to convert to manufacturing orders
• Support for full attributes of manufacturing work orders

Sample Inquiries and Reports

• MPS Planning by Item
• MPS Exceptions by Item
• Available-To-Promise
• Critical Path Lead Time
• MPS Detail
• MPS Summary
• MPS Exceptions
• Sales and Operations Planning

Material Requirements Planning

glovia.com - Material Requirements Planning (MRP) helps you reduce inventory material investment and improve productivity and customer service by getting the right materials to the right place at the right time

Material Requirements Planning At-a-Glance

Materials Requirements Processing

• Multiple planning cycles
• Concurrent MRP planning views
• Optionally driven by selected Master Production Scheduling cycle
• Computer-planned orders (CPO)
• Generate purchase requisitions
• Contract purchase order releases for suppliers
• Work orders optionally generated Repetitive schedules created from MRP-planned orders

On-Line Exception Planning

• Paperless analyst review of suggested actions by item
• System suggests reschedule of open commitments by due date
• Highlights items with inadequate lead time Overstock analysis
• Cancellations suggested
• Sensitivity filters allow planners to control types and volume of exceptions
• Honors four level material pegging
• Planner’s workbench

Processing Options

• MRP netting options
• Select multiple locations
• Phasing days per period
• Planning horizon
• As-of date for start of horizon
• Exceptions filters
• Summarization options
• Reschedule in/out rules
• Sensitivity by days for exception messages
• Order and delivery policies

Planner Updates

• Mass update of item planning status by product classification
• Selectively update lead time elements in mass

Inquiries and Reports

• Material Requirements Planning by Item
• Material Requirements
• Exceptions by Item
• MRP Detail
• MRP Summary
• Exceptions
• Projected Inventory
• Projected Purchase Orders
• Excess Stock
• Generated Work Orders
• Generated Purchase Requisitions
• Generated Repetitive Schedules
• Generated Contract Order Releases

Material Supply

glovia.com - Material Supply is a fully integrated application designed to close the loop between manufacturer and supplier by supporting the outsourcing of manufacturing operations. The system facilitates issuance of component materials to a supplier in conjunction with the placement of a Purchase Order (PO) for both planned and unplanned assemblies.

Material Supply lets you identify outsourced items, generate a bill of materials structure for the assembly, and issue and track outsourced components until they are returned. The system’s integration with various financial management tools also lets you perform financial and audit control functions. The system facilitates issuance of component materials to a supplier in conjunction with the placement of a Purchase Order (PO) for both planned and unplanned assemblies.

Material Supply At-a-Glance

Material Supply

• Supports outsource manufacturing
• Synchronizes supply component items with PO placement
• Generates BOM structure shipping document for buy item components
• Material supply item/supplier cross-reference support
• Consistent pick, issue, pack and ship processes
• Material supply items identified by Master Production Scheduling / Material Requirements Planning / Project Resource Planning as supplied to supplier
• Allows backflushing of pre-designated components
• Definable supplier master locations
• Complete financial control and integration of all material supply item types

Material Supply Integration

• Engineering
• Project Resource Planning / Master Production Scheduling / Material Requirements Planning
• Purchasing
• Inventory
• Work Orders
• Accounts Payable
• Accounts Receivable
• Engineering Change

Accounts Payable

• Customer furnished supply items supports “value added” charges by supplier
• Chargeable supply items netted from supplier invoice

Accounts Receivable

• Creation of AR invoices or credit memos
• Periodic Inventory reporting for consigned material billing to suppliers

Purchase Orders

• Approve pre-planned or unreleased POs
• Discrete, unplanned “on the fly” processing for your outsourced materials
• Analysis notification of PO BOMs impacted by ECNs
• Purchased item price roll-up

Material Movement

• Issue material supply items to POs
• Ship-to-Supplier Master Location management
• PO receipt of completed items from supplier backflushed or consumed reflecting supplier issue
• Validation and tracking of all components shipped to suppliers from the time they leave your facility until they are returned

Supply Item Types

• Chargeable
• Customer-furnished
• Consigned

Material Supply Audit Facility

• Maintains Supply Item Deduction file to offset supply items
• Offset transactions included in Supply Item Deduction report
• Tracks material supply POs through supplier master location
• Tracks receipt of completed PO items from supplier back to work center

Physical Inventory & Cycle Counting

Outstanding customer service and optimum manufacturing productivity require accurate, up-to-date inventory information. glovia.com - Physical Inventory (& Cycle Counting) provides this information through an automated process that minimizes disruptions to business operations during the physical count process.

Physical Inventory – Cycle Counting - At-a-Glance

Cycle Count Automatic Queue Generation

• System-selected items for counting
• User-defined intervals by ABC class
• Cycle counts by commodity code
• User may accept or modify all eligible items
• Multiple concurrent cycle counting
• Cycle identifier controls each cycle

Inventory Tag Generation

• Generates tags for all items for full physical inventory
• Blank tags for unplanned items and quantities
• One tag each for every unique item, quantity, lot or serial combination, physical inventory or cycle count
• Tag sequence by location, bin, item and revision
• Reversal allowed for generation process

User-Controlled Purging

• Tags and control files
• By master location
• By cycle count ID
• By full physical inventory

Freeze Options

• Quantity on-hand at any time per user discretion
• Freeze required before count entry
• Freeze during cycle count entry
• Adjustments allowed after freeze to correct errors
• Original quantity retained
• Freeze reversal allowed

Inventory Count and Recount

• Unlimited recounts permitted
• Original quantity retained for audit
• Edits provided for stock, non-stock and non-standard items Tag voiding with reason code
• Original count reversal allowed

Update of Perpetual Inventory

• Close of physical inventory or cycle counting process
• Update perpetual inventory records with final results
• Update options by cycle count, cycle ID or full physical inventory

Inquiries and Reports

• Item Tags
• Status Inquiry
• Cycle Count Status
• Physical Inventory Status
• Cycle Count Queue
• Temporary Variances
• Variances
• Period Variances
• Pre-Update Exceptions
• Printed Tags
• Missing Tags
• Inventory Update

Project Accounting

When the financial health of your company depends on project profitability, you need timely information on potentially troublesome trends before problems develop. That’s why we have designed a financial accounting application especially for the management of projects. By capturing all project costs and calculating project-to-date totals, glovia.com - Project Accounting provides all the information you need to evaluate project status, avoid runaway costs, and ensure a profitable revenue stream.

Project Accounting At-a-Glance

Project Status Visibility

• Provides visibility of estimate-to-complete (ETC)
• Provides visibility of estimate-at-completion (EAC)

Assigning Activity Types

• Supports an unlimited number of user-defined activity types
• Activity types can be freely assigned to tasks

Cost Roll-Up

• Provides roll-ups of estimated, budgeted, and actual costs and revenues
• Costs roll up to tasks and activity types
• Revenues roll up to activity types

General Ledger Integration

• Project-related journal entries in General Ledger or Project Accounting have visibility in both applications
• Project-related transactions entered in General Ledger are included in Project Accounting roll-ups
• All period-end closing is performed in General Ledger
• Project Accounting uses the fiscal calendar established by General Ledger
• The calendar affects only budgets, not incurred costs

Revenue Recognition Formulas

• Incurred costs and revenue recognition
• Percentage of costs, based on incurred revenues
• Percentage of revenues, based on incurred costs
• Percentage calculations for costs and revenues
• Costs and revenues transferred to residuals
• No Cost or revenue recognition

Project Definition

Successful projects depend on the precise and detailed definition of products and tasks. glovia.com - Project Definition puts you in control with a versatile format for defining projects of any type, size, and degree of complexity, then integrating the information into the glovia.com system.

Project Definition At-a-Glance

Flexibility

• Project structures can be created manually, copied from another project, or generated from a template

• An unlimited number of user-defined project templates can be maintained

• Project fields:

• Project ID

• Task ID

• Task Start Date

• Task End Date

• Project actions can be classified by status codes

Work Breakdown Structures

• Represents projects in a hierarchical structure of projects, tasks and sub-tasks
• Assigns a unique WBS identifier for every project, task and sub-task

Integrated Pegging

• Projects can link to contracts, sales orders and independent demand installation orders
• Project tasks can link to demand lines, e.g., contract lines, and that demand is pegged to a supply order

Revision Control

• Tracks multiple project revisions including baseline
• Saves a “snapshot” of current project status for historical purposes
• Text description can be saved with each revision

Project Management Interface

glovia.com’s - Project Management Interface (PMI) lets you take advantage of the features of Microsoft TM Project to develop and analyze project plans, prepare attractive visual reports, and communicate more effectively throughout your organization. You can also use PMI as a gateway to other project management applications.

Project Management Interface At-A-Glance

Integrated Microsoft TM Project Functionality

• Manage resource allocation, leveling, and usage
• Compare several versions of a project and create baseline project schedules
• Conduct “critical path” analysis
• Export project status and display in Microsoft TM Project

Import / Export

• Allows you to toggle between exporting only and importing only
• Imports data using .MPX file formats
• Provides visibility of all fields imported from Microsoft TM Project

Import Consistency Checking

PMI changes the Work Breakdown Structure when:

• A task is added
• A task is deleted
• The relationship between hierarchical tasks is changed

Changes in the Work Breakdown Structure:

• Generate a warning
• Force user approval
• Automatically increase the revision level of the project

PMI rejects changes when the current project definition includes:

• A task reference that references a contract or order line item
• Project costs reported to Project Accounting

Project Resource Planning

Now all your projects, including service-only and service plus material projects, can have the planning visibility needed to stay on schedule and respond quickly to change. glovia.com - Project Resource Planning provides multi-level planning tools that include an easy-to-use workbench for developing and modifying plans online. Optimize your planning capabilities with sophisticated simulation, date synchronization, and impact analysis features that assure on-time, on-target projects.

Project Resource Planning At-a-Glance

PRP Workbench Actions:

The actions that can be performed on items in the Workbench include:

• Establish Initial Dates
• Generate Supply Orders
• Reconcile Dates
• Re-plan Dates
• Perform Impact Analysis
• Conduct Simulations
• Establish SEIBAN

PRP Workbench Displays:

• Exceptions Only
• Single Level
• Multi-level
• PRP Items Only
• Critical Items Only
• By Customer
• By Date Range
• By SEIBAN

Planning Dates:

PRP options may be set to use the following dates for planning:

• Contract Service Line Items

• Planned start date

• Planned end date

• Simulated start date

• Simulated end date

• Contract Material Line Items

• Planned material required date

• Simulated material required date

• Task dates referenced to Supply Orders

• Planned start date

• Planned end date

• Simulated start date

• Simulated end date

Date Reconciliation Options:

During reconciliation, PRP will synchronize dates based on one of the following options:

• Reconcile task dates to contract line item dates
• Reconcile contract line item dates to task dates
• Reconcile task dates to supply order dates
• Reconcile supply orders to task dates
• Reconcile material line item dates to delivery line item dates
• Reconcile delivery line item dates to material line item dates

Purchase Orders

Taking active control of your procurement process ensures successful delivery of quality products with good margins and competitive prices. glovia.com - Purchase Orders is designed to help you to manage suppliers, control inventory levels, realize the benefits of Just-In-Time (JIT) deliveries, and provide the vital visibility necessary to analyze the financial impact of your decisions.

Purchase Orders At-a-Glance

Purchase Order Entry

• Multiple item types for stock, non-stock and non-standard items
• Multiple deliveries per line
• Order currency and exchange rate
• Required and rescheduled date
• Accepts ASAP or ADVISE for supplier promise date
• Supplier item cross references
• Receiving tolerance for over- and under-shipments and early deliveries
• Ship-to locations by header or line item
• Country of origin and dispatch
• Drop-shipment by line item
• Top, bottom and line item comments
• Work order and sales order reference

Return to Vendor Processing

• Damage report
• Freight bill
• Supplier instructions
• Receiver and purchase order information

Purchase Requisitions

• Manual entry or generated from Material Requirements Planning / Master Production Scheduling / Project Resource Planning
• Full purchase order information entry
• Supplier item cross reference on requisition
• Conversions of requisitions
• Convert directly or split to multiple purchase orders
• Combine multiple requisitions on a single purchase order
• Conversion tolerance controls

Purchase Order Receiving

• By item, supplier or order number
• Receive in-full
• Tolerance control for over-shipments
• View production shortages
• Just-In-Time (JIT) receipts directly to work center or manufacturing order
• Lot and serial number assignment
• Print move tickets with expedite messages
• JIT pay-on-receipt vouchering
• Receiving history
• Landed cost calculated and accrued for imported items
• Stock dispostioning to pegging reference

Blanket Purchase Orders

• Supplier period or long-term contracts
• Authorized amount limit
• Multiple line items with quantity limits
• Start date, expiration date and contract renegotiation date
• Release tracking

Supplier Profile Information

• Supplier performance
• Multiple locations
• Contacts
• Text lines
• Supplier policies
• Preferred currency and language
• Payment terms
• Quality assurance status
• Supplier performance ratings for price, delivery and quality
• Certified supplier flags

Repetitive Manufacturing

Your high-volume or continuous-flow production requires a very flexible scheduling system. The glovia.com - Repetitive Manufacturing application satisfies this requirement by providing the means to control production without the use of cumbersome work orders.

Repetitive Manufacturing At-a-Glance

Repetitive Production Schedule Capabilities

• Multiple assembly schedules per production line
• System-generated or manual schedules
• Repetitive flow rate by item
• Production quantity by interval
• Multiple completion dates and quantities
• Master Production Scheduling, Material Requirements Planning, and Project Resource Planning computer-planned orders optionally converted Assembly configuration date effectivity
• Component and operation date effectivity
• One-time component substitutions
• Integrated with ECNs

Repetitive Production Schedule

• Standard or average cost
• Estimated cost amounts
• Schedule codes for capacity planning and shop floor control
• Floor stock item location
• Rework code and ship assignment
• Project identification
• Customer and sales order
• Next assembly and work order
• Multiple text/comment lines

Schedule Completions

• Completed units moved to inventory or to a work order
• Lot and serial numbers assigned
• Over-building controlled by completion tolerance
• Reversal capability
• Configuration date override

Work Center Inventory Balancing

• Calculate required component inventory based on current period demand
• Stores inventory committed to work centers
• Exception notices for shortages and excess material
• Pull tickets for transfer of material to work centers

Work-In-Process Transactions

• Cost collection for labor and machine hours, outside processing and scrap
• Direct material issues
• Issue lot and serial controlled items
• Unplanned issues for lost or defective items
• Reversals for return-to-stock
• Reclaim by-product materials
• Integrated with Engineering Notices

Schedule Closes

• Separate manufacturing and financial close
• Reversal capability
• Review open quantities and commitments
• Shortage disposition
• Capability to close short
• Review costs and variances
• Late charges and adjustments
• Update historical cost

Backflush Materials

• Individual or batch backflushing capabilities
• Lot or serial controlled items directly issued

Sales Order Configurator

glovia.com - Sales Order Configurator provides the tools you need to process customer orders for Assembled-to-Order or Made-to-Order products. Predefined table or rules-based features and options, and familiar screen formats, make the application easy to use. Orders can be processed either as work orders with discrete options, or as repetitive orders with backflushing. After user selections are made, the system automatically generates the internal order, Bill of Material, and corresponding Routing.

Sales Order Configurator At-A-Glance

Order Entry Features

• Pop-up windows
• On-line and cross-validation
• Automatic creation of Bills of Material, Routing and Pricing
• Price Roll-Up, Cost Roll-Up, or Price Modifier pricing
• On-line Stock Status
• Forecast consumption
• Flexible editing, including suspend and return
• Manual creation of Bills of Material and Routings

Order Processing

• Discrete and repetitive order processing
• Material consumption via pick lists or backflushing
• Complete integration and self-containment for full tracking
• Trial-kitting analysis

Configuration Hierarchy

• Configurator Group - provides policy for all models in group.
• Base Model - identifies generic product with associated features and options; includes default base pricing.
• Features - generic product capabilities; may be intangible or include other features and options; may include pricing and routing.
• Options - real items; may include price.

Inquiries and Reports

• Configuration Review
• Bill of Material
• Routing
• Shortages
• Manufacturing Order
• Picklists
• Configuration Group
• Base Models
• Features
• Options
• Pro Forma Hierarchy
• Pro Forma Routing
• Relationship Rules
• Forecasts
• Component Availability Analysis

Sales Orders

The lifeblood of every business is the sale and distribution of its goods and services. At the heart of this process is the sales order system. glovia.com - Sales Orders provides a fully integrated on-line environment for entering and processing sales orders and managing the physical distribution of goods.

Sales Orders At-a-Glance

Order Entry

• Multiple item types: stock, non-stock, non-standard
• Customer locations for buying, bill-to and ship-to addresses
• FOB point, freight payment method, carrier
• Required, promised, and scheduled dates
• Ship-complete indicator
• Automatic online checking of credit limit and available balance
• Variable pricing and discounting options
• Sales representatives with split percentages
• Header comments and notepad
• Optional entry for purchase order and date
• Quote numbers
• Project identification
• Build-to specification ID
• Supports import and export documents
• Order currency and exchange rates
• Credit and debit memos
• Returned goods authorization and receiving
• Support for multiple warehouse

Order Processing

• Option for instant material commitment with pick and packing document generation
• Credit hold options
• Commit material by date range or item
• Record backorder quantities
• Generate sales orders, credit and debit memos
• Print picklist, packlist, packing slip and acknowledgments

Customer Profile

• Bill-to, ship-to- and buying locations with addresses
• Credit limit and hold status
• Contact names by locations
• Sales representatives with split percentages
• Sales organization responsibility
• Text and notepad

Order Line Information

• Optional customer item number cross reference
• Multiple deliveries per line item
• Automatic item price and discount calculation
• View item availability
• Multi-level international tax
• Line comments and notepads
• Work order reference

Sales Order Shipping

• Confirm pick and pack quantity with time and date stamp
• Over- and under-shipment verification
• Packlist
• Shipping labels
• Bill of lading
• Forward billing information for invoicing
• One time ship-to address

Inquiries and Reports

• Individual Order with Search
• Sales Order Status
• Review Scheduled Orders
• Debit and Credit Memos
• Backorders and Backlog
• Orders on Hold
• Cancellations
• Credit Review
• Customer Information
• Order History
• Shipping Performance
• Period Financial Impact

Sales Quotes

Sales Quote extends automation to the beginning of the sales cycle, before finalization of customer or prospect orders. This enhances both the efficiency and timeliness of reported sales data and activities.

Sales Quotes At-a-Glance

Sales Quote Entry

• Quotes standard stock items, standard non-stock items, non-standard items, configured items and additional charges
• Integrates all standard sales order pricing and discounting techniques
• Extensive text areas for additional comments
• Quotes for both existing customers and new prospects
• Tracks probability of closure for expected-value reporting

Competitor and Probability-of-Closure Tracking

• Maintains master file for each competitor
• Tracks competitor information for each sales quote or item
• Generates win/loss reports

Convert Sales Quote to Sales Order

• All or selected part of sales quote can be converted to a sales order
• Optionally closes sales quote as a result of the conversion
• Creates customer information from prospect data

Standard Inquiries

• Sales Quote
• Sales Quote History
• Sales Quote Product Configuation
• Sales Quote Status
• Sales Quote By Item
• Sales Quote History By Item Competitor

Standard Reports

• Sales Quote Configured Pricing
• Sales Quote Configured Review
• Sales Quote Status
• Sales Quote History
• Sales Quote Review
• Sales Quote-Expected-Value
• Sales Quote Win/Loss Analysis Competitors
• Sales Quote Status Codes
• Sales Quote Type
• Win/Loss Reason Codes
• Probability of Closure Codes
• Sales Quote Analysis

Service and Repair

You must be able to quickly and effectively support the customers who purchase and install your products. If a product does not work or is damaged, the service and repair must be prompt and complete–whether the product is under warranty, billable, or under a Service Contract. The glovia.com - Service and Repair application supports a firm’s goal to quickly respond to its customer’s service needs by controlling the entire service and repair cycle.

Service & Repair At-a-Glance

Service Contract Features

• Defines what items will be serviced and for whom.
• Specifies the type of service to be provided via a user definable Service Type table.
• Contracts can be defined across multiple customer sites and can range from being completely global down to covering a specific physical serial number at a particular customer site.
• Service ‘Consumption’ is supported. For example, a customer can purchase a number of service days up-front and then consume those days as needed. The service fees will then be tracked and consumed against the service contract.
• Item level service/repair terms and conditions.
• The ability to specify service schedules, track completions and consumption of service schedules, manage customer billing, and provide performance reports.
• The ability to generate invoices on a predetermined schedule or as service orders are completed.
• Notification to customer of Service Contract renewal deadlines. Specification of penalties, which will result if the performance criteria is not met.

Service and Repair Order Features

• Provides detail of specific work to be performed for customer:

• item(s) to be repaired

• customer site(s) requiring service

• if customer item has been received for repair

• if customer needs temporary replacement item while repair is performed

• identifies the pre-defined performance commitments which must be met, or penalties are invoked.

• Creates repair order, when products need repair, to track costs and activities.

• Tracks all required activities, following pre-defined workflow and reports the service/repair order’s current status.

• Triggers invoice billing upon completion.

• Maintains history of activities which are available for review at any time.

Service Orders

Now you can plan and monitor service products like training and consulting with the same level of detail and control as you plan and monitor manufactured and purchased items. glovia.com - Service Orders creates and maintains all the necessary documentation and fully integrates service product requirements and activities into your business information system.

Service Orders At-a-Glance

Inquiries

• Service Work Order
• Service Work Order by Service
• Work Order Bill of Material
• Service Work Order Routing
• Service Purchase Order
• Service Blanket Order
• Service Requisition
• Service Work Order Status

Reports

• Service Purchase Order Status
• Service Work Order Detail
• Service Purchase Order Detail
• Service Work Order Costs (summary and detail)
• Service Purchase Order Cost

Shop Floor Data Collection

The Glovia Shop Floor Data Collection (SFDC) solution is designed to provide a real-time, mobile or fixed data collection interface to glovia.com. This solution supports radio frequency (RF) and hardwired terminals, laser and thermal barcode printers, fixed mount barcode readers, relays, reader boards and other serial or Ethernet devices.

Features & Benefits:

• A robust Windows NT based solution delivering unprecedented stability and functionality
• Help customers realize additional benefits of Glovia by increasing productivity, reducing errors, cutting inventory costs and improving customer satisfaction
• Screens and menu options may be organized according to end user requirements
• Different devices may have different screens depending on functionality required
• Device choices - multiple RF devices (mobile, fixed and vehicle mount) and hardwired
• Real-time validation on Employee Number, Part Number, Job Number, Job Operation, Location, P.O. Item Number, Lot Tracking Number, Shipper Line Item and Quantity On Hand
• Validation may be enabled or disabled as required
• Supports a supervisor end-of-day feature that allows employees to clock out quickly
• Fully supports lot and serial control

Supplier Releasing

glovia.com’s - Supplier Releasing application provides for the management and optimization of purchasing contracts with suppliers. A very rich and deep set of functionality allows for the control of releases, advanced logistics, and accounting controls.

Supplier Releasing At-a-Glance

Material Receipts

• Daily planned and actual receipts reports
• Confirmation of ASN receipts
• Automatic transmission of receiving and discrepancy advices
• Containers tracked by type
• Supplier performance evaluations

Supplier Releases

• Release Management by either discrete or cumulative amounts
• Flexible purchasing options
• Ability to receive ASNs unattended
• Automatic generation of release numbers
• Tracking of highest total authorized YTD released-to-ship, released-to-fabricate, and released-to-purchase raw quantities
• Comprehensive audit trails of all information sent to suppliers

Extensive Features

• EDI support (ANSI X12, ODETTE, EDIFACT, ANX, Fax or hardcopy)
• Pay on Use option
• Forecast sharing (percent of release by trading partner)
• Archiving capabilities

Inquiries

• Contract Order
• Rolling Schedule
• Receipts Inquiry
• Outstanding Releases
• Container Tracking
• Demand Forecast
• Receipts Review
• Inventory Study

Reports

• Supplier Contract Releases
• Receipt Tickets
• ASN
• ASN Acceptance
• Demand Study

Tool and Gauge Management

The glovia.com - Tool and Gauge Management application is a state-of-the art, QS9000 and ISO9000 compliant system for managing all functions pertaining to tool and gauge inventory - including tool and gauge purchasing, tracking, and calibration.

Tool and Gauge Management At-a-Glance

Inventory Control

• Multiple inventory locations
• Monthly inventory reconciliation
• Ability to locate items in bins, in use, in quarantine, or being reworked
• Bar coding (keyboard or RF scanner support)
• Item labels
• Expanded tool descriptions
• Security password capable

Reservations and Assignments

• Non consumable tool reservation
• Consumable tool planning - bill of tools
• Integration with work order releases
• Automatic or direct tool assignment with instantaneous update to inventory

Cost Functions

• Cost functioning capability for determining need for tool rework or replacement
• Tool and gauge time-in-service tracking
• User configurable tracking of tools-to-items usage (up to 12 categories)
• Cost tracking for special tooling
• Recoverable cost calculations and flexible billing methods
• Tool amortization

Maintenance and Purchasing

• Calibration scheduling
• Tool rework, repairs or design change management
• Automated purchasing
• Inventory development of tools, gauges, kits and assemblies

Reports and Inquiries

• Audit trail of purchases, reworks, calibrations, and other critical information
• Instant tool lookup and search
• Up-to-the-minute status reports
• Status screen showing inventory by work order, machine, and operation
• Automatic reporting by tool, gauge, work order, item, operation, crib location, employee or user-defined criteria
• Customizable reports using glovia.com/5 query tools

Electronic Commerce Support

• Electronic Data Interchange (EDI) support
• Automatic electronic purchase order transactions (EDI 850); instantaneous update to inventory stock
• Support for automatic third party faxing of purchase orders

Vendor Quotes

Typical purchasing systems automate little more than purchase order generation, one of the last activities in the purchasing cycle. The glovia.com - Vendor Quotes application extends the reach of automation to the beginning of the purchasing cycle by maintaining, tracking and reporting request-for-quote (RFQ) and vendor-quote information.

Vendor Quotes At-a-Glance

Request for Quote (RFQ) Entry

• Optional–can generate RFQs or bypass RFQ process and enter vendor quotes directly
• Quotes standard stock items, standard non-stock items, and non-standard items
• Enables request of multiple prices based on quantity breaks quoted by vendor
• Extensive text areas for comments
• Generate RFQs for one or more suppliers or prospective suppliers

Vendor Quote Conversion to Purchase Order

• All or selected parts of a vendor quote can be converted to a purchase order
• Optionally close vendor quote when a purchase order is created
• Optionally consume a purchase requisition during the conversion process
• Create vendor information from prospective supplier data

RFQ Response Entry

• Response entry generates vendor quote
• Tracks no-bid information

Vendor Quote Entry

• May be directly entered or result from an RFQ response
• Quotes standard stock items, standard non-stock items, and non-standard items
• Enables recording multiple prices based on quantity breaks quoted by supplier
• Extensive text areas for comments
• Generate quotes from suppliers and prospective suppliers

Standard Inquiries

• RFQ
• RFQ History
• RFQ Status
• RFQ By Item
• RFQ History By Item
• Vendor Quote
• Vendor Quote History
• Vendor Quote Status
• Vendor Quotes By Item
• Vendor Quote History By Item

Standard Reports

• RFQ History
• RFQ Status
• RFQ Review
• RFQ Status Codes
• Vendor Quote History
• Vendor Quote Status
• Vendor Quote Review
• Vendor Quote Status Codes
• Vendor Quote Type
• No-Bid Reason Codes
• Vendor Quote Analyst

Work Orders

glovia.com - Work Orders is a comprehensive system for managing all work order-related information and activities, from opening work orders and handling work-in-process transactions, through coordinating and evolving your production lines.

Work Orders At-a-Glance

Work Order Capabilities

• Stock items built for inventory
• Non-stock items
• Non-standard one-time items
• Non-production jobs or projects
• Support of alternative configurations and processes
• Automatic calculation of start dates from lead times
• Trial-kitting analysis
• Backflush by WO operation
• Outside Processing
• Work Order statuses

Work Order Information

• Standard, average, or actual costs
• Estimated cost
• Floor stock issue from location
• Rework and ship assignments
• Project identification
• Customer and sales order
• Next assembly and work order

Work-in-Process Transactions

• Shop packet with bill of materials and routing information
• Labor and machine times and rates
• Outside processing activity and costs
• Direct material charges
• Scrap transactions for assembly, component, and operation
• Integration with Engineering Change

Picklist Issues

• Kit all items for an order with a single document
• Issue all items due for an order
• Posting of floor stock items at work order close