Self storage software from Syrasoft LLC.
Syrasoft Connect is a self-storage management platform that is offered as a cloud-based or locally installed solution. Self-storage owners use Syrasoft for billing and invoicing, tracking unit usage, assigning late fees, payment processing, and more. This solution is optimized for managing multiple facilities, allowing you to easily manage business operations across all buildings.
Syrasoft’s cutting-edge self storage technology is built by independent self storage owners and operators with decades of experience standing behind every product and service. As a result of this unrivaled expertise, Syrasoft’s self storage software, and website services are maximizing profits and enhancing efficiency at thousands of facilities around the globe, today.
Do NOT do it, I’ve been in agony every month for a year, it has not improved. I threaten to make a move every single month. 1.) Caveman style system in every way. 2.) SLOW -I have wicked speed fiber optic internet - between every single click of the mouse it is a full 10 second delay, . 3.) Customer service - they do not answer phones after hours so if you get locked out of your account you are down, there is no way to reset your password automatically. 4.) The app is useless, you can not do anything on the go. 5.) There are no automatic system updates. To get a software update you have to call in and let them connect to your machine to manually do the update. You NEVER get notified that you need an update, the system just practically not working. 6.) Utility billing rarely works correctly. 7.) You can not modify billing categories, if you need to make any kind of change to YOUR system you have to call them and they will get back to you. I can go on and on. There are many many more issues, actually too many to list.
Do NOT do it
Where to begin, slow, clunky, no good APP, get locked out and you are out of luck. ITS BAD