InsightPro Warranty & Service Management

A warranty management software

About InsightPro Warranty & Service Management

InsightPro Warranty & Service Management simplifies managing claims by streamlining the processes end-to-end within an organized system that provides a consistent & efficient workflow to complete claims faster, reduce costs and ensure nothing falls through the cracks.

The cloud-based system is intuitively designed for ease-of-use, requires minimal configuration to deploy this solution quickly. Automated workflows, self-service portals & system generated communication reduces calls & emails between customers, staff & vendors. Field/Service Tech’s Mobile App streamlines service information, paperless work orders, service reports w/ photos auto-submit to the office upon completion. Proactive status alerts keep claims progressing & ensure nothing falls through the cracks. Monitor KPI’s easily with interactive dashboard metrics and robust built-in analytics that provide meaningful reporting tailored to each business. Customizable NPS customer satisfaction surveys offer a solid performance evaluation tool & custom rating alerts allow swift action to address customer issues before they snowball into negative social media, online reviews or BBB complaints.

Video Overview

InsightPro Warranty & Service Management Features

  • Warranty Claim Management
  • Status & Activity Tracking
  • Scheduling & Dispatching
  • Product Registration
  • Automated Workflow Notifications
  • Proactive Alerts
  • Service Tech Mobile App
  • Paperless Work Orders
  • System Generated Communication
  • Self-Service Claim Portal
  • Integrated Online Forms
  • NPS Customer Surveys
  • Robust Analytics & Automated Reports

InsightPro Warranty & Service Management Target Market

  • Product Manufacturers
  • Distributors
  • Dealers
  • Retailers
  • Builders
  • Property Management
  • Field Service Technicians
  • Warranty Administrators & Service Departments
  • Businesses that warranty products or services
  • Equipment & Home Warranty Providers

InsightPro Warranty & Service Management Pricing

The cost of InsightPro Warranty & Service Management Pricing starts at $40/user/month plus a $600 platform fee. Fees are billed quarterly or annually. There is an optional self-serve portal. There is no free trial available. There is no free version available.

Product Overview

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