InsightPro Warranty & Service Management simplifies managing claims by streamlining the processes end-to-end within an organized system that provides a consistent & efficient workflow to complete claims faster, reduce costs and ensure nothing falls through the cracks.
The cloud-based system is intuitively designed for ease-of-use, requires minimal configuration to deploy this solution quickly. Automated workflows, self-service portals & system generated communication reduces calls & emails between customers, staff & vendors. Field/Service Tech’s Mobile App streamlines service information, paperless work orders, service reports w/ photos auto-submit to the office upon completion. Proactive status alerts keep claims progressing & ensure nothing falls through the cracks. Monitor KPI’s easily with interactive dashboard metrics and robust built-in analytics that provide meaningful reporting tailored to each business. Customizable NPS customer satisfaction surveys offer a solid performance evaluation tool & custom rating alerts allow swift action to address customer issues before they snowball into negative social media, online reviews or BBB complaints.
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InsightPro Warranty & Service Management Features
- Warranty Claim Management
- Status & Activity Tracking
- Scheduling & Dispatching
- Product Registration
- Automated Workflow Notifications
- Proactive Alerts
- Service Tech Mobile App
- Paperless Work Orders
- System Generated Communication
- Self-Service Claim Portal
- Integrated Online Forms
- NPS Customer Surveys
- Robust Analytics & Automated Reports
InsightPro Warranty & Service Management Target Market
- Product Manufacturers
- Distributors
- Dealers
- Retailers
- Builders
- Property Management
- Field Service Technicians
- Warranty Administrators & Service Departments
- Businesses that warranty products or services
- Equipment & Home Warranty Providers
InsightPro Warranty & Service Management Pricing
The cost of InsightPro Warranty & Service Management Pricing starts at $40/user/month plus a $600 platform fee. Fees are billed quarterly or annually. There is an optional self-serve portal. There is no free trial available. There is no free version available.
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