Smart Blox

Smart Blox by Mize is a software made up of pre-integrated modules that accelerate time to market; greatly reducing budget requirements, while providing a unified solution. Applications include:

• Warranty management
• Customer support
• Field service
• Parts sales, maintenance, and repairs
• Contract rate renewal
• Customer and store locator
• Subscription management
• VoC feedback

Mize provides a portfolio of Smart Blox, enabling brands to optimize consumer’s experience at all touch-points, while increasing impact of engagement throughout the entire customer lifecycle.

Video Overview

Features of Smart Blox

• Customer Experience: Cross-platform apps assembled in a fraction of the time and cost
• Business Web Services: High performance, robust web services for cloud storage and processing
• Customer Central: Orchestrate connected customer experience
• Enterprise Integration: Integration with existing enterprise software and data systems
• Customer Insights: Information and analytics allowing brands to improve and measure engagement
• Mize CX Touch: Optimize user experience to elevate customer experience
• CX Connect: Enhance customer interactions with integrated applications