Smart Blox

A smarter customer engagement software

About Smart Blox

Smart Blox by Mize is a software made up of pre-integrated modules that accelerate time to market; greatly reducing budget requirements, while providing a unified solution. Applications include:

  • Warranty management
  • Customer support
  • Field service
  • Parts sales, maintenance, and repairs
  • Contract rate renewal
  • Customer and store locator
  • Subscription management
  • VoC feedback

Mize provides a portfolio of Smart Blox, enabling brands to optimize consumer’s experience at all touch-points, while increasing impact of engagement throughout the entire customer lifecycle.

Video Overview

Features of Smart Blox

  • Customer Experience: Cross-platform apps assembled in a fraction of the time and cost
  • Business Web Services: High performance, robust web services for cloud storage and processing
  • Customer Central: Orchestrate connected customer experience
  • Enterprise Integration: Integration with existing enterprise software and data systems
  • Customer Insights: Information and analytics allowing brands to improve and measure engagement
  • Mize CX Touch: Optimize user experience to elevate customer experience
  • CX Connect: Enhance customer interactions with integrated applications

Product Overview

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