A web-based multi-module management system designed by IBS Americas for distribution/wholesale trade and manufacturing companies.

About Bookmaster

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Bookmaster is the leading solution for book publishers and distributors. This software is specifically designed to cater to the needs of academic, trade, specialized, niche and subscription based publishers and distributors. Modules of this product include:

  • Royalties
  • Returns Management
  • Subscriptions
  • Editorial & Book Production
  • Direct Mail
  • Academic Sales
  • Title Management
  • Title Restrictions
  • Buying Groups

Bookmaster, in combination with IBS’ other software offerings can help your company to take advantage of the vast array of new technologies being incorporated into the book market. Bookmaster will allow you to leverage e-commerce technologies, and complete online sales using sites such as Bookmaster is also perfect fro publishers of journals, educational texts and loose-leaf paper. Some of the additional features Bookmaster offers, include:

  • Advanced Warehouse Management
  • Customer Relationship Management
  • Distribution Requirements Planning
  • Financials: Order processing and billing
  • Fully integrated e-Commerce solutions
  • Integrated Business Intelligence
  • Inventory and warehouse management
  • Sales and Marketing
  • Third party logistics

Book Business Intelligence Software

The Book Business Intelligence Software will allow you to bring together massive amounts of data, in otherwise disparate systems and departments. It will also allow you to easily gather related data and turn it into useful information. This product is an add-on product for Bookmaster, and can help you unlock the hidden value stored within it.

Book Business Intelligence Software comes with over 175 pre-defined report templates. Each template can be edited to fit your specific needs, and saved for future use. Book Business Intelligence Software will allow you to analyze your: debtors, deferred accounts, financial management, inventory, sales, and subscriptions. Some of the trends and contributions you can analyze include:

  • Achievement against budget
  • Discount analysis
  • Front list/back list contribution
  • Market Share
  • New release contribution
  • Price trends
  • Profit net of rebates
  • Returns aging
  • Returns contribution
  • Sales & gross margin contribution
  • Sales & gross margin trends
  • Sales by rep by ISBN
  • Stock turns
  • Supply ratios

Bookmaster Business Intelligence Software provides a higher level of information accessibility and manipulation, by providing you with quantifiable results, with which to make future decisions. Since you are given the ability to analyze various areas of your company you will be able to optimize revenue, increase product and customer profitability, boost market share, maximize sales and increase turnover. Bookmaster Business Intelligence Software incorporates a data warehouse. The transactional information is extracted from the Bookmaster ERP system and imported into the data warehouse which is designed for easy analysis. Finally, Book Business Intelligence Software will give you the ability to:

  • Perform intuitive ‘what-if’ analysis and get immediate results
  • Change views to see information in a format that suits you
  • Drill anywhere (down, up or across) for more details to pinpoint problems
  • Use ‘traffic lights’ to highlight exceptions and areas of concern
  • Filter out irrelevant or unwanted information
  • Display the top or bottom ‘N’ in any column (eg, top 20 customers by return rates)
  • Save your own analysis for future use
  • Automatically post your results on the Internet
  • Choose from many types of graphical displays (eg, bar charts, pie charts, etc)
  • Export your results to Excel, Access, etc
  • Add columns as required (whether data, description or calculated fields)
  • Perform two dimensional analysis (ie, cross-tab analysis)
  • Use multi-level reporting (9 levels)

Book CRM Software

The Book CRM Software module is actually part of the Book Business Intelligence software offering, which is part of Bookmaster. This module allows you to manage your customer interactions in a central location. This will help you win and retain customers, in-turn generating a constant stream of profits. The CRM module allows you to define prospect/customer information according to your company’s requirements. It does this by allowing the creation of fields, defined by you, throughout the entire system; allowing you to create your own demographic definitions, profiles, customer/prospect interactions, customer/prospect grouping, turnover, size, territory, status, type, and much more.

This module will store all applicable contact information from an organization, such as transaction history, contacts, delivery address, billing address, etc. Contact Management also allows you to define more detailed information about specific individuals you deal with in your customer’s organization from name, phone number to personal information and even photographs. The Activity Management functions will track all activities you have with a customer. Finally, this module will aid in your campaign management and direct marketing efforts by providing you with a tool to increase market share by targeting specific prospects or customers. Some of the key features of this module include:

  • Gain access to objects by contact (e.g. manuscripts, photographs, websites, etc.)
  • Activity management
  • Additional customer information (e.g. birthday, interests, name of spouse, role, etc.)
  • Back and forward orders
  • Customer contacts
  • Customer master details
  • Customer transactions
  • Account/order/delivery information
  • Activity tracking
  • Activity planning
  • Communication management
  • Problem resolution and management
  • Campaign generation and management
  • Cost management
  • Extensive buying history
  • Flexible list selection (by customer, by product, by previous campaign results, by order, etc.)
  • Hierarchical interest codes
  • Import, export, merge lists
  • Integration with order processing
  • List generation and management
  • Opportunity register
  • Sampling (nth selection)

Book E-Commerce Software

The Book e-Commerce Module is actually part of the Book Business Intelligence Software, which is part of the complete Bookmaster system. This module is your complete B2B and B2C solution to selling your product over the Internet. This module will give your customers remote access to your entire product catalog. This module works directly with the Bookmaster Database, ensuring your online product catalog is up-to-date and accurate without errors. Since data is accessed in real-time any changes made to the core Bookmaster database or business logic are immediately reflected in the e-Commerce Software system. Some of the e-Commerce module include:

  • Ability to customize ‘look and feel’
  • Advanced search facilities
  • Automatic email confirmation of orders and changes in order status
  • Your customers can view the status of backordered items
  • Allow your customers to pay their bill online
  • Enables ‘Customer self-service’ saving you countless labor dollars
  • Fast order placement & XML Upload
  • Multiple sign-on per customer with different authority
  • Complete order tracking
  • Price and availability always accurate and current
  • Real-time interaction with the core system
  • Security log-on with password protection (B2B)
  • Shopping cart facilities
  • User-definable catalogue with an independent multi-layer hierarchy

Book Publishing Software

Bookmaster’s automated publishing software gives you better control over your entire publishing process and allows you to control and monitor your publishing financials. This software will, through its modules allow you to assess the viability of your publishing plans quickly and easily. This solution is part of the same Bookmaster Enterprise Management system, making Bookmaster easier and more economical to implement. Modules within this Bookmaster application include:

  • Book Academic Adoptions - If you sell to educational institutions this module is the perfect fit for you. It allows you to easily track the activity of your representatives, analyze adoptions, enrollments, and competitive periods. Academic adoption results include information on: Courses, Institutions & Campuses, Lecturers, Related Book Stores and Schools. Additionally, this module will ensure that when a course adopts a book the related book store has sufficient copies on hand. This module will allow you to:
    • forecast total sales and compare results to actuals
    • forecast and report on adoptions
    • order or manage sample or gratis copies
    • plan sales representative calls
    • record competitive information
    • track enrollments
  • Book Editorial Production - This module uses your business rules to direct its actions. It can be used for non-book items (eg CDs, videos, web sites, e-books) as well as traditional books. This module will allow you to compare your actual costs with pre-publication estimates and budgets to provide a true profit and loss for each title. Some of the benefits of this module include:
    • Automates many of your processes
    • Extensive management information
    • Greater profitability, thanks to automation and more accurate profit and loss and break even estimates
    • Increased ability to meet forecast publishing dates
    • Increased shareholder value
    • Use templates to rapidly setup a project
  • Book Royalty Management - This module automates the payment of even the most complicated rights and royalty provisions. Some of the features of this module include:
    • Supports Advances
    • Contains flexible royalties calculations
    • Interface to Accounts Payable and General Ledger
    • Permission / Subsidiary Rights
    • Recording and Maintenance of Royalty Contracts
    • Royalty Statements/Remittances
    • Supports Stepped/Rising Royalties
    • Allows you to define the sales extraction
    • Some of the benefits of this module are:
      • Allows you to easily view on-screen information that will assist in improving the decision-making process for queries relating to royalty payments
      • Define processes according to your own business rules
      • Pro-actively manage the Royalties area of the business
      • Better manage timely payment of royalties
      • Enhance author/payee relationships
      • Ensure you are not overpaying royalties
      • Give you maximum flexibility to define and change Royalty contracts
      • Manage and monitor your financials with minimum effort
      • Provide accurate data on sales movements for particular ISBNs
      • Automated adjustment of royalty payments
      • Streamline the operational tasks involved in royalty management
  • Subscription Management - This module is met to meet the needs of journal and loose-leaf publishers, publishing books, CD-ROM, on-line services and other products. This module uses demographic data to perform trend management and analysis. Because it is fully integrated with the other Bookmaster modules it provides a robust and comprehensive solution to all aspects of subscriptions, from processing through fulfillment, stock management, debt collection and financial and marketing analysis. This module also feature extensive marketing analysis, allowing you to track buyer behavior and identify potential cross selling opportunities.

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