Medical practice management software helps organize the operations of a health care facility or office. Comprehensive medical practice management solutions include functionality for electronic medical records (EMR), scheduling and appointment management, tracking patient communication, claims management, medical billing, and more.
Because patients, private insurance companies, and public entities each may be payers, the amount of documentation and activity involved in capturing revenue is significant.
Medical care charges are often an unexpected and unbudgeted consumer expense. As a result, medical costs lead to a high number of collection issues. Write-offs of bad debt in the double digit percentages are not uncommon for medical practices.
Claims management and medical billing functionality is designed to shorten the length of AR cycles and minimize the number of instances of uncompensated care.
Medical billing software provides standardized workflows and automation features for managing:
Additionally, advanced features such as error-detection for claims submissions, automated collections communication management, and AR aging related can not only decrease the labor cost involved in billing, but also boost revenue by reducing instances of uncompensated care.
EMR, or electronic medical records, helps create and store information on patients digitally. Charting capabilities are at the heart of EMR software, which can let you document diagnoses and procedures.
Contemporary EMR software provides a variety of features to help medical providers more quickly and accurately provide the necessary care for patients. Voice dictation, diagnosis and procedural coding databases, visual patient medical timelines, and health plan creation tools are becoming commonplace among EMR applications in medical practice management tools.
Scheduling patient visits involves coordinating availabilities across multiple dimensions. This will ensure the availability of support staff, visiting rooms, and even needed medical equipment.
Given the complexity of health care scheduling, programs that work well for general purpose scheduling often lack the features required for a medical environment. These advanced features that can help meet the needs of health care providers include:
To ensure patients have access to their medical information, medical practice management software offers an efficient and automated approach for turning technical records into health management plans and reports. These formats are more digestible for patients who may lack a medical background.
The best way to share health data with patients is through patient communication features such as automated email communication and online patient portals.
User permissions. Because of HIPAA regulations, the ability to set user permissions will be needed in medical practice management software to ensure records are held close to your company’s chest. How granularly you need to set user permissions may affect which product is right for you.
Customization. The ability to add fields, manage approvals, and configure workflows within your practice management solution is important to ensuring it is embraced by the user community.
Deployment. SaaS (Software as a Service) or Cloud options exists beyond the traditional client/server choices.
Mobile. Many medical practice management solutions now support mobile interfaces to allow providers to manage their schedule, approve prescriptions, and conduct a variety of other tasks while out of the office.