The Best Pest Control Software
We assessed the top systems for pest control businesses, whether you offer residential services, commercial operations, or specialized treatments. Our picks handle scheduling, dispatching, billing, and pest activity tracking so you can find a well-rounded solution.
- Batch invoice creation
- Integrates with QuickBooks and Xero
- Real-time scheduling and dispatching
- High customization capabilities
- Comprehensive reporting tools
- Effective customer communication and history consolidation
- Mobile app allows estimates to be made remotely
- Can convert existing jobs directly into invoices
- Detailed customer notes can be accessed remotely by field workers
Pest control software is a digital tool designed to assist in managing extermination services, including tasks like invoicing and customer relations. Here’s our guide to the top products based on user reviews and our internal review process.
- Jobber: Best Overall
- FieldRoutes: Best Scheduling Tools
- mHelpDesk: Best Job Tracking Tools
- PestBoss: Best Device Tracking Tools
- WorkWave PestPac: Best Industry-Specific Tools
- FieldWork: Best Mobile App
- Briostack: Best Reporting and Analytics
- GorillaDesk: Best Customer Portal
Jobber - Best Overall
Jobber offers a full feature set and strong chemical tracking tools. With Jobber, pest control workers can create custom job forms and checklists, manage scheduling with a drag-and-drop calendar, and become more efficient through optimized routing.
Jobber allows team members to clock in and out from any location easily. We found the GPS feature useful for quickly assigning urgent tasks to the closest available team member. Additionally, Jobber offers strong chemical tracking tools, recording details such as the property address and weather conditions during chemical application. It also simplifies report generation on chemical usage, which can be organized by date, client, or applicator.
FieldRoutes - Best Scheduling Tools
FieldRoutes, formerly PestRoutes, goes beyond basic scheduling functionality. Managers can do individual or bulk appointment scheduling with ease. They can also quickly drag and drop customers into a technician’s schedule. FieldRoutes also provides predictive routing and scheduling based on real-time data to help pest control techs reach destinations on time.
Our research of FieldRoute uncovered another noteworthy feature: an automated notification system that sends customers appointment confirmations, reminders, and follow-up messages. Overall, this helps enhance communication and reduce no-shows. Last, FieldRoutes’ integrated lead management tool aids in capturing, tracking, and converting leads into customers, streamlining the sales and scheduling process overall.
mHelpDesk - Best Job Tracking Tools
mHelpDesk includes dependable job tracking tools, integrating exterminators, dispatchers, schedules, custom forms, and billing systems. With mHelpDesk, users can define and track each step of a job, from the initial customer contact to payment. Additionally, mHelpDesk includes GPS tracking for live location data of field techs. Users can even set up auto-assignment rules to streamline assigning specific jobs to designated teams or technicians.
Beyond job tracking, we wanted to highlight mHelpDesk’s inventory management feature. This tool allows businesses to track and manage stock levels of pesticides, equipment, and other materials in real time, reducing the risk of stockouts or overstocking. Finally, creating custom forms and checklists for services in mHelpDesk is easy, ensuring consistent service quality and compliance.
PestBoss - Best Device Tracking Tools
The device tracking tools in PestBoss make it a strong pick if you use monitoring equipment to detect pest activity. With these features, you can strengthen your extermination strategies while staying compliant with safety regulations. Some key capabilities include:
- Historical Data Dashboard: Access previous reports and monitor pest activity trends over time. This helps you assess the effectiveness of your current measures and whether any adjustments are needed later.
- Monitoring Reports: Enables technicians to create, file, and share monitoring reports right from the field. Reports detail the status and performance of your traps and monitoring stations.
- Pest Activity Heat Maps: Depict areas of heightened pest activity, letting your techs and managers pinpoint problem areas so you can focus your efforts there.
- Site Analytics Sharing: This allows you to share analytics through email or via the client portal so they can see data in real time and the effectiveness of your strategies.
These device-tracking tools help you implement more proactive pest management strategies. You can respond faster to infestations and minimize damage before it progresses too far. Additionally, you can better allocate your resources by knowing exactly where you previously applied treatments and where further action is needed.
PestBoss’s pricing model is user-based, so costs will increase based on your employee user count. It starts at $59 per month or $708 annually if you go with the annual plan. All plans include access to device tracking tools, whether one employee needs access to the system or over 20.
WorkWave PestPac - Best Industry-Specific Tools
WorkWave PestPac has functionalities tailored specifically for pest control. These include a mobile app, termite inspection tools, GPS tracking, and options for in-field payments and mobile sketches. PestPac’s route optimization tool is valuable for minimizing driving time and fuel usage. Its barcoding and scanning capabilities ensure efficient and accurate monitoring of pest control devices.
PestPac is best for companies managing commercial accounts. The platform provides specialized modules for handling multi-unit buildings, Integrated Pest Management (IPM), digital logbook entries with CustomerConnect + Logbook, and smart traps. Overall, these features aim to boost exterminators’ productivity and customer experience.
FieldWork - Best Mobile App
Fieldwork has a native mobile app for field workers, allowing offline work in rural areas. Once web connectivity is restored, users can sync data back into the system. Unlike other field service apps, which have limited functionality compared to the desktop version, FieldWork spans a full gamut of features. These include appointment scheduling, client relations, and project-specific information all in one place. Pest control technicians can also access job agendas and integrate with Google Maps for geographical plotting of appointment locations.
The mobile app’s barcode scanning feature is quite useful; this helps technicians scan products or equipment for easy tracking and inventory management. Users can also create, send, and manage customizable service agreements directly from the app, ensuring service expectations. Finally, techs can easily attach photos to job records, providing visual evidence of potential issues and completed work.
Briostack - Best Reporting and Analytics
Briostack provides in-depth reporting and performance analytics. Accessing servicing reports is relatively easy. Office staff can also review out-of-service reports and offer faster service with reduced wait times for customers. In addition, Briostack offers analytics tools that simplify tracking and reporting on sales, monitoring performance company-wide or by specific territories and representatives.
Beyond reporting and analytics, Briostack has an automated routing feature for pest service techs, reducing travel time and allowing for more appointments. Additionally, the platform offers a customer portal where clients can view service history, schedule services, and make payments.
GorillaDesk - Best Customer Portal
GorillaDesk offers an effective customer portal that provides better client communication. It gives them a convenient way to submit work requests, which helps you gain additional business from existing customers. When they submit, the system automatically alerts you through an email and in-app notification. From there, quickly convert them from requests to jobs on the calendar.
The client portal also gives you and your clients full document control and a central location for all historical records. These can be estimates, invoices, contracts, or other paperwork, so you don’t have to track down old email trails. It’s a great way to stay organized, as the pest control industry often has recurring customers, and keeping a record of past service is essential for transparency and client satisfaction.
GorillaDesk uses per-route pricing for its three different packages. For example, if you have 10 routes/month, the mid-tier Pro plan costs $549/month. This gives you access to the customer portal, documents, and eSignatures.
What is Pest Control Software?
Pest control software assists with scheduling, billing, invoicing, dispatching, and work order management. The software also tracks on-hand inventory of chemicals, rodent traps, bait, and other materials. Monitoring pesticide usage is also important to ensure compliance with local and federal government regulations. Pest control software can track the type of pesticide being used and the amount of pesticide applied during a job.
General field service management software designed for lawn care and landscaping companies can also cater to the pest control industry, as they assist with scheduling, billing, estimating, and work order management. However, pest control management software specifically is necessary for addressing all your pest control business needs.
Key Features
| Feature | Description |
|---|---|
| Chemical or Pesticide Usage Tracking | Keep track of the amount of pesticide or chemicals used for each job. Measure dosage and maintain ingredient lists to remain compliant with government standards. |
| Work Order Management | Assign pest control teams to specific tasks. Use automation tools to track the progress of all tasks. |
| Estimating | Generate accurate price quotes for customers before work begins based on set pricing practices, such as area covered and estimated chemical usage. |
| Billing & Invoicing | Create and send bills to customers automatically upon completion of the job to increase profitability. Customers can pay online with a credit card or bank account transfer. One-time payments or recurring payments can be set up. |
| Dispatching | Send technicians out to job sites for regular jobs as well as last-minute and emergency pest issues. |
| Scheduling | Schedule jobs according to the availability of your team. Set up one-time appointments and recurring, regularly scheduled treatments for pest prevention. |
| Route Optimization | Routing prepares the best routes to each job site to reduce travel time and vehicle wear and tear. |
| Inventory Management | Track the amount of on-hand materials, equipment, and chemicals used for pest control services. |
| Customer Management (CRM) | Store customer information, including address and contact info, service history, and billing information. |
| Document Management | Create, manage, and store service agreements, contracts, and invoices for better customer service; Capture eSignatures and have compliance assurance. |
Benefits
Implementing pest control software specifically for your business can provide many long-term benefits. Streamline your operations with the following functionality:
Chemical and Pesticide Tracking
One of the first challenges of any pest control operation is the use of heavily regulated pesticides. Compliance standards can change based on city, state, or country. Manually keeping track of what is or isn’t allowed can be time-consuming for business owners who just want to get the job done.
While other service companies can get away with general business management solutions, pest control companies need industry-specific software to handle pesticide usage with real-time tracking. Pest control software can track the types and amounts of materials and chemicals you use. This helps ensure you’re following government regulations for pesticide application. For example, the Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA) regulate pesticide use and distribution. Having records of EPA-approved pesticide use can provide an audit trail if you ever need to prove you’ve followed proper guidelines.
Job Scheduling with Pest Control Software
Scheduling appointments can take time. Calling customers, coordinating calendars, and reviewing which techs are working can all make arranging appointments an incredible hassle. Fortunately, the software facilitates the scheduling of pest control services. Arrange everything from regular preventative services to one-time infestation eradication.
Multiple visits might be required depending on the type or severity of a rodent or pest infestation. The pest control software will help you keep track of those follow-up appointments. Further, scheduling software sets appointment reminders automatically, so technicians and customers receive timely notifications informing them of scheduled work in advance.
Pest control software shows a customizable map of scheduled customer locations. This allows you to optimize driving routes to reach more customers quickly. And GPS tracking features mean your field technicians won’t have to spend so much time traveling between properties.
A Better Customer Experience
Clear communication is key when offering any sort of field service, especially if you’re going to be working directly at someone else’s residential property. Customers want to know what’s happening at their homes, whether they’re getting rodents removed or having termites exterminated. Basic CRM modules included with pest control software improve how your business communicates with these customers. Mobile access on Android and iOS devices allows field technicians to use messaging tools from anywhere, informing clients of real-time progress.
Keeping customers happy can provide additional benefits to your business. For instance, paperless contact streamlines the invoice and billing process so customers aren’t left waiting days or weeks to know how much they will pay for services. Faster payments mean you can improve your job management, marking accounts paid and jobs done.
Free Options
Many pest control companies are understandably concerned about software pricing and the costs’ impact on their business operations. Free pest control software is incredibly popular because it offers ease of use and includes basic features like scheduling tools and invoicing.
Some solutions have limited CRM functionality to store contact info and service histories. Software solutions with online payments will charge for each transaction. Free pest control software is intended as a short-term trial, not a long-term solution.
Examples of free pest control software include Kickserv. Its free plan includes features like a self-serve customer center, a mobile app, and the ability to create estimates and invoices. This free version is limited in functionality compared to their paid plans.
It lacks features like QuickBooks integration, dispatch mapping, custom reporting and templates, automated reminders, and expense and time tracking. The free plan allows for up to two users and requires setting up online payments. Additionally, Kickserv offers various paid plans, from $47 per month for the Lite plan to $239 monthly for the Premium plan.
Free pest control business software has limited capabilities compared to paid versions, which fortunately start as low as $19 per month and offer far more features, upgrades, maintenance, and integration options to incorporate separate inventory management, project scheduling, or accounting software. Other pest control management plans are available for a one-time perpetual license fee, lowering future costs. Mobile app functionality can also increase costs, though some options are only available as apps for Android and iOS mobile devices.
