Healthcare Revenue Cycle Management Software
PulseRCM is a revenue cycle management software that helps simplify practice management workflows and improve profitability. Pulse provides a fully integrated and customized approach to medical billing.
PulseRCM increases your collections and help you meet your reimbursement goals. The software provides weekly and monhtly reports regarding your results. RCM services are available for a small percentage of what is collected.
Our overall collection rate went from mid 30s to mid 40s, so that was pretty significant of a change.
Our previous billers didn’t focus on the entire RCM process and that is what is important. Their workflow and practice worked to maximize your collection. The fact that they continued to work with you on that was great.
With PulseRCM, they are good at making sure those claims are as optimal as they can be before they go out. Once the payer has that, they are hard to pull back, so we want to make sure the information is right the first time.
Before Pulse, we had in-house billing. With that, it made it a lot personable, as far as they know our providers, but it wasn’t always consistent. With PulseRCM we keep our consistency, we get our charts and get our information out on a regular basis on a short period of time and get less denials. We get our claims out quicker, the time that it’s being processed has been much shorter, and we have less denials.
Our RCM is really good about communicating with our providers so they give us information when they think we should code something differently. Or if they see something that has been coming back denied more frequently than other times they will tell us. They have direct communication with our providers and get a lot of useful information that is helpful.
Our physicians at our Midwest orthopedic center are focused on the best patient outcomes for every patient that comes through our door.
With the use of Pulse, not only are we able to optimize our workflow, but we also are able to provide better quality care to the patients we serve.
We have the complete Pulse solution (PulsePro) which is the practice management system, we use PulseEHRComplete which is the electronic health record, and access to pulse IQ, and the full revenue management cycle services.
I’ve never experienced or known anyone who has experience the level of transparency I’ve seen with the Pulse solution. It gives me real-time data. I can log in, run a report, and see how many claims have been touched, what the status is on certain work lists in terms of revenue cycle management, and the reporting functionality is very robust.