Zoho One
A business management software with over 45 integrated applications for small and growing companies.
Product Overview
Zoho One is an all-in-one business management platform designed to give small and growing businesses the tools they need to manage operations from a single platform. It bundles over 45 integrated applications for CRM, marketing, finance, HR, projects, and collaboration, eliminating the need for separate 3rd party tools.
With a cloud-based design, Zoho One is built to be cost-effective and scalable, allowing small businesses to start with the essentials and expand into advanced features as their needs grow.
Pros
- Unified suite of over 45+ apps in one subscription
- Simple UI and guided onboarding
- Central admin dashboard for user management
Cons
- Limited live support and slower response times
- Integration between certain apps isn't always seamless
- Large data volume can cause slow page loads
Target Market
Small to midsize businesses that want an all-in-one business management tool. Best suited for service-based industries like professional services, marketing agencies, IT firms, retail, and eCommerce organizations.Not Recommended For
Large enterprises or organizations in highly regulated industries that need advanced compliance, deep industry-specific functionality, or best-of-breed systems in areas like accounting, manufacturing, and supply chain management.Video Overview
Zoho One Features
Zoho One’s suite covers essential business tools for sales, marketing, finance, HR, and team collaboration. Below is a breakdown of Zoho’s key apps and their core features:
Zoho Sales and CRM
- Zoho CRM for lead, deal, and sales pipeline management.
- Bigin for lightweight CRM management. (only for small teams)
- SalesIQ for live chatbots and visitor tracking.
- Zoho Bookings for appointment scheduling.
Marketing
- Zoho Campaigns for creating, tracking, and automating email marketing.
- Zoho Social for scheduling social media posts and monitoring engagement.
- Zoho Survey and Zoho Forms for creating branded forms and collecting customer feedback.
- Zoho PageSense for website A/B testing and optimization. Also includes website heatmaps.
Finance & Accounting
- Zoho Books for full accounting, invoicing, and compliance support.
- Zoho Expense for automated expense reporting and approvals.
- Zoho Inventory for basic stock, order, and warehouse management.
- Zoho Subscriptions for recurring billing and subscription lifecycle management.
HR and People Management
- Zoho People for core HR functions, like time tracking, PTO management, and performance reviews.
- Zoho Recruit for applicant tracking and candidate pipeline management.
- Zoho Payroll for payroll processing. (only available in supported regions)
- Zoho Workerly for staffing agencies to manage temporary or contract workers.
Projects & Team Collaboration
- Zoho Projects for task tracking, project scheduling, and planning.
- Zoho Sprints for agile project management and sprint planning.
- Zoho WorkDrive for secure cloud file storage and team file collaboration.
- Zoho Cliq for real-time team chat and communication.
- Zoho Meeting for online meetings, webinars, and video conferencing.
Business Intelligence & Automation
- Zoho Analytics for creating dashboards, reports, and data visualizations.
- Zoho Creator for building custom apps with low-code tools.
- Zoho Flow for automating workflows across Zoho and third-party apps.
- Zoho DataPrep for cleaning, transforming, and enriching business data.
Admin & Security**
- Centralized user management with single sign-on across all apps.
- Mobile device and application management for company devices.
- Role-based permissions to control user and team access
- Zoho Vault for secure password storage and sharing across employees.
Zoho One Pricing
Zoho One is offered as a single subscription that unlocks the full suite of 45+ applications. Pricing is based on two licensing models:
All-Employee Plan
- $37 per user/month (billed annually)
- $45 per user/month (billed monthly)
- Requires all employees in the organization to be licensed
Flexible-User Plan
- $90 per user/month (billed annually)
- $105 per user/month (billed monthly)
- Allows you to license only selected users
Zoho One Comparisons & Alternatives
If you’re considering Zoho One, it’s worth exploring how it stacks up against other similar options.
- Check out our Zoho vs. Odoo comparison to see how Zoho’s all-in-one approach compares with Odoo’s modular ERP system.
- You can also review our Zoho alternatives roundup for a broader look at competing platforms.
Software Connect Verdict
Zoho One stands out as an all-in-one platform, giving small businesses access to what is essentially a lightweight ERP system at a fraction of the cost of traditional solutions.
We like its single subscription model, which keeps pricing predictable and easy to manage. While the breadth of apps is impressive, some tools feel uneven in depth and occasional data syncing issues can limit the seamless experience Zoho promises. And we wouldn’t recommend it for manufacturing or inventory-heavy organizations as the platform’s strength lies more in professional services, retail, and eCommerce businesses.
For organizations that don’t need the full suite, Zoho also offers its applications in standalone or smaller bundles like CRM Plus or Finance Plus.
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