SMARTcare
14 Reviews 5/5 ★ ★ ★ ★ ★A smart, intuitive and affordable home care platform.
The leading platform for caregiver retention. SMARTcare is the complete cloud-based home care, PCA, private-duty, and facilities platform that leverages workflow best practices to drive improved revenue cycle management & outcomes. Enabling higher quality home care, SMARTcare elevates patient/caregiver engagement and satisfaction increasing caregiver retention. SmartCare is an intuitive and highly scalable solution making it ideal for any size provider. Perfect for all payers including private pay, Medicaid, and other 3rd-party payers. SMARTcare’s advanced technologies and leading tools organize, optimize, and simplify care allowing provides to grow their business faster and provide higher-quality satisfaction.
SMARTcare Features
SMARTcare’s functionality includes:
- Advanced caregiver scheduling
- Mobile point-of-care
- Front and back-office functionality (HR Client Management, CRM, automated invoicing/payment processing, and payroll)
- Marketing & sales automation
- EVV and eVerify
- Patient and family portals
- Caregiver Engagement & loyalty
- Smart custom form builder
- Intelligent Caregiver Matching
- Predictive analytics
- Business Intelligence and Insights
SMARTcare was created to truly help home care providers solve their biggest operational challenges, like retaining caregivers, improving profitable and increasing client satisfaction. Created by provides for providers.
Finding and retaining your caregivers are critical to a provider’s success. SMARTcare’s customers experience caregiver retention rates over triple the overall home care market. They find and keep the best caregivers through SMARTcare HR suite, Hiring Hub, and candidate assessments.
- Dynamic scheduling makes it easy to schedule visits using the SMARTcare scheduling dashboard, receive real-time alerts, and assign the best-matched replacement caregivers.
- Using sales and marketing automation, providers better manage their client leads and increase signings of new clients.
- SMARTcare’s Mobile Point-of-care solutions put the power of SMARTcare in the hands of all users, with geofencing, GPS EVV, care plan access and documentation, secure messaging, and mobile scheduling.
Customers using SMARTcare spend more time on growing their business and caring for their clients delivering higher satisfaction and better outcomes.
SMARTcare Target Market
Ideal for any size home care organization from small independent home care start-ups to multi-site, and well established national home care organizations. Each offering is tailored to you to give the provider the best value in home care.
SMARTcare Pricing
SMARTcare has a free version available. There are various models to fit every customer including: per client per month, average census, users, or visit usage.
Product Overview
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User Reviews of SMARTcare
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For as long as I’ve been working in the home health care field, I have never had a business exceed my expectations like SMARTcare has.
We have been using SMARTcare for two years now, the sales and marketing tools really made a difference signing more clients. We have reduced the time a prospect goes through our sales funnel by over 67% using SMARTcare and increased our client win rate 3x. The entire system is so easy to use and our caregivers love the mobile app.
SMARTcare has exceeded my expectations. The mobile point-of-care solution places everything at my fingertips to run my home care business, saving me hours every day from tedious work. Using SMARTcare, I’m able to focus significantly more time on my customers and growing my company.
Before COVID-19, SMARTcare was delivering double digit increases in staff productivity and reducing costs while enabling greater caregiver retention and better overall job satisfaction. Now, SMARTcare’s platform is helping us address the pandemic with tools that have helped as we have shifted our back-office team to working remotely while allowing us to better monitor and connect with our caregivers as they work with clients and their families in their homes. Their App has enabled us to advance our response, quickly engaging our clients and caregivers to help increase safety and provide better care.
The best thing about SMARTcare is all the scheduling features. It seems to be limitless in the flexibility their scheduling offers. The very clean interface is really easy to use and has cut our scheduling efforts down by half. Their team provides you great service and they are always eager to listen to customer questions. Overall SMARTcare has helped us a lot and other homecare providers in our network as well.
SMARTcare is such a complete platform and so much more than other scheduling software we used. The built-in marketing and sales modules truly supported finding new clients and the growth of my agency. The SMARTcare system really enhanced our sales efforts without us needing to buy another software product. Using SMARTcare’s tools we have grown our business from 7 clients to over 120 today.
The system was really affordable and easy to use. And when we ever have a question I just pick up the phone and talk to one of their team. They are so helpful, what great customer service.
Retaining caregivers is such a challenge today. We are really pleased to have found SMARTcare to help us achieve caregiver retention rates that are over twice as good as other agencies we compete against in our market. SMARTcare engagement tools and secure chatting lets us maintain a connection with our remote teams. I don’t know what I would do without SMARTcare.
SMARTcare has increased our staff productivity and professionalism and reduced our costs — allowing us more time to focus on our clients improving their satisfaction. It provides us with valuable information about our business and operations that we never had access to before. In addition, the scheduling system is state of the art, and the Client Management system sets us apart in the industry
Being able to see all my clients and caregivers on one scheduler has helped me be more efficient and on top of the daily happenings. Without SMARTcare we were running around trying to figure out what was completed and who completed it. Now with SMARTcare with just one click we can see who completed what services for our clients.
We reviewed the top 10 different home care platforms and SMARTcare stood out as the most complete solution for the best value, we are really pleased with our SMARTcare partnership.
We have been using SMARTcare for 3 years and love it! Our caregiver engagement is outstanding and SMARTcare’s integrated tools help us hold on to our care team.
My caregivers are really happy with SMARTcare. We moved from paper and decided to go with SMARTcare because of their implementation process. We had a dedicated SMARTcare resource holding our hands through the entire process. I was really impressed with how easy it was getting started. Thank you SMARTcare.
Very nice app! I like being able to use my phone for everything instead of trying to keep track/chart everything on paper. It’s really convenient!
