An order fulfillment center software for eCommerce.
ShipMonk is an order fulfillment software links your online sales with your shopping cart to automatically pick, pack, and ship orders. The solution is a 4-in-1 cloud-based offering providing inventory management, orders management, shipping management, and warehouse management.
The cost of ShipMonk depends on:
For example, a business with 0-500 monthly orders will pay $2.50 for the first item pick fee per order, and $.50 for each additional item per order. This is on top of their storage fee, ranging from $1/month (small bin) to $20/month (Pallet).
We don’t get the right service for what we paid for. Whenever we reach out for issues like customer’s package was not delivered, packages that our customers received are damaged or packages had gone missing, they only tell us to reach out to the shipping company. The very reason why we reach out to them is for them to file a claim to the shipping company on our behalf since they have all the details needed to file the claim. They have vey high shipping fee and promise to deliver the package within 2-3 days but customers receive their packages 5 days delayed!
Their platform is easy to navigate
Customer service is unresponsive! If they respond, they don’t give you a resolution!