C3 Community Management Software
2 Reviews 2.5/5 ★ ★ ★ ★ ★An association management software for HOAs and community managers that offers financial management and resident portal tools.
Product Overview
C3 is a community management software featuring financial management, accounts receivable and payable, budgeting, and reporting capabilities. The software also offers association management, with features like delinquency processing, work orders, and maintenance. C3 integrates with AvidXchange, allowing for more efficient payment automation and AP process optimization.Pros
- Reports export to Excel
- Can create custom report packages from various reports
- Full core accounting module integrated with association management
Cons
- Cannot import new budgets from CSV files
- Unintuitive budget preparation process
- No public pricing available
Target Market
Small self-managed associations, medium- to large-sized management companies, and Home Owners Associations (HOAs).C3 is a community management software designed to address the most challenging aspects of association management.
C3 Key Features
Financial Management
- Accounts receivable and payable
- Budgeting
- Reporting
Association Management
- Delinquency processing
- Work orders
- Maintenance
- Architectural and covenant tracking
- Resident and owner portal
Product Overview
Developer Overview
User Reviews of C3 Community Management Software
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Frustration is what you get with C3
From the demo information C3 looked like a good choice because it partnered with TownSq and I really like TownSq. However, it is now November 2019 and I am still waiting for the implementation team to transfer my August balance forward figures. I’m finally trying to doing it myself. There are so many unnecessary keystrokes to accomplish a task. If I had it to do all over again, I would not have made the switch. Frustration is what you get with C3. During training, C3 has a demo Association so you can make all the mistakes you want, unfortunately, it’s not fully functional and the comment was, “oh that wasn’t added to the demo association” What good is a demo association if it is running at 50%? I’m stuck in a 3 year commitment and hope I can find a way to make the software work.
Pros
It partners with TownSq
Cons
Using it, so user unfriendly. Trying to run reports is a nightmare as you have to start from the beginning once in the reporting module and have the Association selected. You want to run a balance sheet, easy. You want to run an income statement for the same Association and you start over entering the reporting module.
- Real Estate
- 11-50 employees
- Annual revenue $1M-$10M
I believe it has been surpassed by other software packages
The financial statements are neat in appearance. The header information of the various reports available are not always consistent. The user-defined report fields are limited to one category. In order to create true user-defined reports, you will need to export several and then combine the reports using a primary key or other pivot point in Excel. Exports to Excel are very useful. One large pitfall is the inability to import budgets. The ability to create report packages is a very useful. C3 was one of the early choices for this industry, but I believe it has been surpassed by other software packages developed from more modern platforms with a friendlier interface.
Pros
The ability to create custom report packages from the various reports. This ensures the numbers from the reports tie since they are created at the same time.
Cons
Not able to import new budgets from csv/text. Budget preparation is a very non-intuitive and time consuming affair.
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