El Dorado Utility Billing Software
5 Reviews 4/5 ★ ★ ★ ★ ★A utility billing software for municipalities and property managers.
Product Overview
The El Dorado Utility Billing solution is an integrated platform for billing and customer management. It features an extensive reporting system with historical tracking of each account payment/usage and a billing/collection management system to track overdue payments and system transactions. The software can integrate with 3rd party meter reading systems, online bill payment processors, and print/mail houses.Pros
- Customer portal includes electronic bill sharing
- Customizable billing options
- Responsive customer support team
Cons
- Price details not shared by developer
- May not integrate well with certain accounting software
Target Market
Small to mid-size utility providers that manage billing for 200 to 3,000 meters. This includes cities, towns, municipalities, property managers, and accounting firms.Video Overview
Features
- Instant access to unlimited usage, billing, payments, adjustments, reversals, late fees, transactions, special charges, and service orders.
- Histories for any date, month, quarter, company, customer, group, and user entries.
- Passwords are protected for transactions to record user names.
- Payments, adjustments, and readings may contain special user notes with more user-defined calculation options.
- Expanded interface for AMR, radio read systems, CTUSA’s Easy Reader, and proprietary meter reading software, which is now available for both Android and iOS.
- Multiple user-defined charges and fields.
- Printable receipts as well as one-off statements.
- Landing page includes automatic reminders and alerts so scheduled tasks and activities (i.e. bill calculations, assessment of late fees, statements printed and last backup) are presented.
- Business dashboard presents accounts with open balances, today’s payments, high usage accounts, and service orders.
- Track bounced checks, late fees, and shut-off history.
- Easy meter changes out.
- Multiple company ready.
Pricing
The cost of El Dorado starts at $495/user/one-time. A free trial is available.
Product Overview
Developer Overview
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User Reviews of El Dorado Utility Billing Software
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- Internet Software & Services
Big System Features at a Small-town Price
El Dorado is an all-encompassing software package for small to mid-size utility providers. Many of our customers bill between 200 and 2000 meters. We focus on simplifying the read, bill and collection process. We offer a robust customer portal, iPhone and Android meter reading app and full featured billing solution. Our goals are to help utility billers reduce cost in postage by allowing your customers to see and pay their bill online while receiving new bill and payment receipts by email or text. We also include our customer emergency notification product as part of the package so you will have the ability to notify your customers immediately when there is a service outage or public announcement. Helping customers improve billing is our number one goal, our support staff is highly experienced in all aspects of billing and configuring a state-of-the-art utility billing solution. Give us the opportunity to show you what we can offer.
Pros
This is a best-in-class product that is very easy to use and affordable. Their moto is Big System Features at a Small-town Price. The customer portal is loaded with cost saving features for electronic bill presentment and offers the end user customer with great data on their past usage and prior billing. There is nothing on the market that comes close to the capabilities offered in El Dorado.
Cons
Can't think of any at this time
- Utilities
- 1-10 employees
- Annual revenue $0-$1M
El Dorado Utility Billing Software Review
They have old school program - it’s a kluge
Pros
Their partners
Cons
Everything else - poor design, missed deliveries
El Dorado Utility Billing Software Review
Great product with even better support!
El Dorado Utility Billing Software Review
Transition from our old system was very easy and straight forward. The product is feature rich and exceeds our requirements
El Dorado Utility Billing Software Review
Affordable, Easy to Use, Open Utility Billing Solution
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