9.4
Editor’s Rating:
Best Overall
MaintainX: Work Orders List
MaintainX
  • Works for industries such as manufacturing, facility management, hospitality, etc.
  • Excellent virtual support
  • Simple and intuitive UI
9.1
Editor’s Rating:
Best for Manufacturers
eMaint CMMS: Asset Detail View
eMaint CMMS
  • Customized workflows
  • Departmentalized rollouts
  • Easy barcode scanning from mobile app
8.4
Editor’s Rating:
Best for Facilities
FMX: Capital Forecast Dashboard
FMX
  • Comprehensive calendar program
  • Highly customizable
  • Helpful support staff

Managing work orders from creation to completion is a complex task. Having the right tool can make it much easier. Find out about the top work order software tools available and how they can benefit your company:

1 MaintainX - Best Overall

MaintainX, a maintenance and CMMS software, with simple yet effective work order tools. The web-based platform with native mobile app ensures easy accessibility for users on the go, enabling them to create work orders, track assets, and collaborate with their teams anywhere. The software’s emphasis on simplicity makes it suitable for workers of all levels, facilitating quick updates and photo uploads directly from mobile devices.

While advanced features like IoT sensor integrations are exclusive to Enterprise users, all MaintainX plans prioritize simplicity, mobility, and communication in work order management.


MaintainX: Work Orders List
MaintainX: To Do List
MaintainX: Work Order Details
MaintainX: Work order
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$10/user/month
Client OS
iOS, Android, Web
Deployment
Cloud Hosted

2 eMaint CMMS

eMaint CMMS empowers organizations to efficiently manage work orders, track assets, implement preventive maintenance, and optimize inventory. Innovative technology, including proprietary sensors, provide real-time data to enhance maintenance processes.

This software is particularly appealing to larger businesses, especially those in manufacturing. However, eMaint’s complexity and pricing may present challenges for smaller companies.


eMaint CMMS: Asset Detail View
eMaint CMMS: Scheduler
eMaint CMMS: Asset Cards
eMaint CMMS: Assets
eMaint CMMS: Asset Sensor Details
eMaint CMMS: Scheduling
What We Like
Customizable KPIs
Customizable workflows
Easy barcode scanning from mobile app
What We Don’t Like
Difficult to customize work orders and purchase orders
Limited formatting options
Overview
Price Range: $$
Starting Price: $69/user/month
Client OS: Web
Deployment: Cloud Hosted

3 FMX

FMX offers work order solutions for industries such as manufacturing, property management, and education. This software can efficiently manage work orders, schedule preventive maintenance tasks, and provide asset tracking necessary for facility operations. The ability for building occupants to submit various work requests, from maintenance to technology tickets, adds to its versatility.

Another advantage of FMX is the flexible pricing structure, which caters to a wide range of different budgets. A free trial is available.


FMX: Capital Forecast Dashboard
FMX: Comprehensive Operations Dashboard
FMX: New Maintenance Request
FMX: Calendar View
FMX: Planned Maintenance
FMX: Schedule Requests
What We Like
Comprehensive calendar program
Helpful support staff
Highly customizable
What We Don’t Like
Long wait to integrate with other software
Cannot list different times on one booking
Failed inspections do not autogenerate work orders
Overview
Price Range: $$
Starting Price: $3,000/year
Client OS: Web
Deployment: Cloud Hosted

4 UpKeep

UpKeep tools for real-time work requests and inventory management make it a compelling solution for maintenance teams looking to improve productivity. A few key strengths lie in its ability to facilitate real-time communication with technicians, making it particularly suitable for companies that require mobile access to work orders and interact with vendors or customers across multiple locations.

UpKeep offers a moderately priced CMMS solution, starting at $45 per user per month, making it accessible for a wide range of businesses. However, potential users should be mindful of the limitations in integrations and the absence of certain features in the free version when considering this otherwise highly effective work order software.


UpKeep: Reports
UpKeep: Purchase Orders
UpKeep: Inventory
UpKeep: Mobile Assign Request
What We Like
At-a-glance view for individual technicians to view tasks
Compatible with iOS and Android
Detailed work order history
What We Don’t Like
Android app not as robust as iOS app
Free version is limited
Limited flexibility in user permission settings
Overview
Price Range: $$
Starting Price: $45/user/month
Client OS: iOS, Android, Web
Deployment: Cloud Hosted

5 Limble CMMS

Limble CMMS is a customizable work order solution with a range of features that can significantly enhance maintenance processes. The visual dashboards provide a visual and user-friendly way to manage assets and monitor work orders. Additionally, the automated timer and reminders for tasks help streamline the logging process and improve productivity.

The availability of both desktop and mobile applications ensures accessibility from anywhere, promoting real-time maintenance options. However, Limble CMMS may not be the best fit for businesses with limited physical assets or those in need of fleet management capabilities.


Limble CMMS: View Bad Compressor
Limble CMMS: Quarterly Maintenance
Limble CMMS: Report a Problem
Limble CMMS: Asset Management
Limble CMMS: Total Cost of Operations
Limble CMMS: Scheduling
Limble CMMS: Location Dashboard
Limble CMMS: Global Dashboard
What We Like
Ease of use allows access to all employees
Fully functional trial
Limited setup period
What We Don’t Like
Can not schedule a WO to become active in the future
Limited form customization
Periodic refreshes rather than instantaneous updates
Overview
Price Range: $$
Starting Price: $35/user/month
Client OS: iOS, Android, Web
Deployment: Cloud Hosted

6 Fiix

Fiix is a CMMS solution designed to help organizations streamline their maintenance operations, reduce equipment downtime, and extend the lifespan of their assets. Creating a work order is relatively simple, and the order can specify the site of the asset, which asset requires the work, and even estimated completion time.

Fiix’s user-friendly interface, scalable design, and security features make it a compelling option for managing maintenance efficiently.


Fiix Software: Asset Management
Fiix Software: Work Order
Fiix Software: Scheduled Maintenance Trigger
Fiix Software: Administrator Dashboard
Fiix Software: Dashboard with Widgets
Fiix Software: Mobile Work Orders
Fiix Software: Mobile Work Order Details
What We Like
Comprehensive, all-around system
Has a forever-free version
Very easy to create and add new items
What We Don’t Like
Difficult search functionality
Learning curve to creating reports
Overview
Price Range: $$
Starting Price: $40/user/month
Client OS: iOS, Android, Web
Deployment: Cloud Hosted

7 BlueFolder

BlueFolder is a field service management software designed to enhance the productivity of service organizations. It offers a range of features including work order tracking, dispatch and scheduling, asset management, customer management, and invoicing and payments. The software is highly customizable, allowing businesses to tailor it to their specific needs.

This software best suits businesses in various industries requiring efficient field service management. Industries like HVAC, medical equipment, facilities maintenance, fire suppression and detection, and security systems can particularly benefit from BlueFolder’s capabilities. It’s ideal for companies seeking to streamline their service operations, improve technician productivity, and enhance customer satisfaction by effectively managing work orders, assets, and interactions.

Best Field Service Management:
BlueFolder

BlueFolder: BlueFolder Billing
BlueFolder: BlueFolder Equipment
BlueFolder: BlueFolder Scheduling
BlueFolder: BlueFolder Customers
BlueFolder: Blue Folder
BlueFolder: BlueFolder Dashboard
What We Like
Responsive customer support
Easy to configure and implement
Ability to research previous issues and schedule future tasks
What We Don’t Like
Maintenance contracts not directly tied to equipment
Minor issues with timezones on the calendar
Mapping of equipment could be better for complex sites
Overview
Price Range: $$
Starting Price: $100/month
Deployment: Cloud Hosted

8 ServiceMax

ServiceMax is a field service management software ideal for large organizations, offering a suite of features to enhance operational efficiency and customer service. It includes billing and invoicing capabilities with seamless integration to accounting software like QuickBooks, NetSuite, and Xero, facilitating quick financial management. The software also features a well-organized customer database management system with advanced reporting for insights into customer dynamics. Its job management tool allows for automatic scheduling and real-time workforce tracking, enhancing customer experience. The mobile app provides convenient remote access for technicians to manage tasks and schedules effectively.

ServiceMax’s service app routing optimizes technician routes based on various conditions, aiding in efficient service completion. The work order management feature also automates and updates work processes in real-time, ensuring fluid operation and clear communication with clients. These attributes make ServiceMax a potent solution for larger-scale field service management, although its complexity and cost may be prohibitive for smaller businesses.

Best for Large Companies:
ServiceMax

ServiceMax: Dashboard
ServiceMax: Work Order
ServiceMax: Dispatch
ServiceMax: Work Order Details
ServiceMax: Tech Schedules
What We Like
High quality performance with smooth interface and easy access features
Excellent customer support
Integration to various accounting and ERP products
What We Don’t Like
Requires consult call for pricing
Complex reporting can be overwhelming
Overview
Price Range: $$$
Client OS: iOS, Android, Web
Deployment: Cloud Hosted

If access to tools that help you complete work efficiently and economically strikes you as fundamental to enterprise success, you’re not alone. The enormous variety of work order software solutions available today testifies to a market of software buyers hungry to create repeatable and ongoing process efficiencies.

What Is Work Order Software?

Work order software allows you to create a trackable document identifying what work needs to be done and how it should be accomplished.

The underlying purpose of work order software exists to help your maintenance department accomplish two critical business goals: complete quality work quicker and at less cost. One could even argue that the type of software could be easily interchanged as “maintenance management software”. An even more advanced type of work order software is a CMMS software, helps track the upkeep of assets and associated costs to prolong the lifespan of an asset.

Effective work order management software minimizes the friction standing between conveying work instructions and executing them. It provides a valuable means for key decision makers to analyze completed work to spot process inefficiencies and identify potential improvements and improve the overall asset management of your company.

When Does a Business Need Work Orders?

The biggest difference in when you may require a work order depends on the timing of the repair. This is a maintenance management decision your business needs to make based on their abilities, as all businesses will have varying levels of success with different methods.

For the most part, you’ll be handling maintenance requests either before or after a problem has occurred:

  • Preventive Maintenance: Occurs before a problem has arose. Helps businesses service equipment on a regular basis to ensure the equipment maintains satisfactory operating conditions and lessens the likelihood of failure. Saves time on unplanned corrective maintenance.
  • Corrective Maintenance: Occurs after a problem has arose. Identifies and fixes failed equipment so it can be returned to an operating status.

What Software Has Work Order Functionality?

Work order management is a functionality found as a stand-alone software, as module included in an enterprise resource planning software (ERP), or included as a feature of a computerized maintenance management system (CMMS).

Epicor E10 ERP Job Scheduling module providing Work Order Software functionality
Epicor E10 ERP has a job scheduling board that can be used to show upcoming manufacturing or assembly jobs as well as preventive and corrective maintenance work.
  • Stand-alone options: When a company already has an existing framework in place (such as a financial management system), companies will look to add-on what they need with a single-module solution. These options will provide the core work order management functionality, such as receiving requests and order creation, basic scheduling, and reporting. Stand-alone
  • ERP solutions with work order functionality: Companies that require fully-integrated solutions will want to ensure work order management is a functionality being provided by their ERP system. Field service companies who are scheduling work will want a work order module that is integrated with scheduling and dispatch management. This will ensure the right employees are being assigned to jobs, and that you are not having to key in information into multiple systems.
  • CMMS software with work order functionality: CMMS software helps ensure the operational health of your equipment. It’s primary goal is to lower the overall cost of maintenance for your organization for efficient asset management. CMMS software uses work orders to create documents that can be tracked and to identify the work that needs to get done. As opposed to corrective maintenance situations, work orders are generated for predictive maintenance and preventative maintenance purposes, meaning they are created on a recurring scheduled basis.

Features of Work Order Software

Let’s take a closer look at some of the most important features and capabilities of a complete work order management program:

Feature Description
Work order requests and order creation Templating and guided order entry tools can greatly improve the ability of employees to rapidly and accurately convey work requests and instructions. This most basic step is leveraged for efficiency in work order management systems.
Rules-based approval management Two fundamental concepts are utilized by work order solutions when managing approvals: access control and conditional logic. Access control allows only certain employees to have higher level privileges within the software (such as approving work orders or scheduling resources). Conditional-logic can be employed to automate much of the approvals process.
Scheduling and resource allocation Work order management solutions can maintain a database of information that identifies what equipment and materials are required to complete each type of job. Similarly, a work order program will let you identify which employees are qualified for what type of work. A capable work order system will include calendaring tools to optimize equipment and labor resources usage and avoid double-booking.
Change orders Work orders are not always static documents. Often changes to the scope of work or method of completing it can occur after the work order has been created. A comprehensive work order management program will include the capability to manage change orders.
Status updates and completion monitoring Visibility into the completion of jobs is an important part of the value of a strong work order management solution. The ability to benchmark key intervals in the completion of work and report on the attainment of those benchmarks helps stakeholders in the work anticipate completion. Being able to accurately predict work completion can be a critical part of ensuring customer satisfaction.
Reporting A work order management system gives you a rich source of data about your operational efficiency. Reporting tools in the work order tracking system help you turn this data into actionable information for improving your processes. Reporting tools can help you monitor key performance indicators on completed work such as error rates, adherence to quality standards, and time to completion. Tracing this information back to who performed the work, with what equipment, and following which processes provides insight into where improvements can be made.
Web-based work order requests With some work order situations, it can be advantageous to allow 3rd parties to initiate work order requests directly. The most common method of meeting this need is to set up a web-based portal for customers, subcontractors, or business partners to access when needed. A web-enabled work order request portal represents a more sophisticated level of functionality and is a feature that won’t be found in all work order management systems.
Remote and mobile access If your company is performing work in the field, the ability to remotely access work order information is critical and can make you more profitable. Often this means accessing data via smartphones or tablet devices. To meet this need, many providers have optimized their solution for mobile web access or developed native mobile applications to extend important functionality to mobile users.

Benefits of Work Order Management Systems

Work order management can help you meet a variety of organizational goals related to your work order process, such as improving customer service and increasing operational efficiency, including:

More Efficient Approvals Processes

Work order approvals are an important part of the work management cycle. For instance, work coded to specific areas may require different levels of approval. The level of sophistication found in different work order tracking solutions can vary widely and is an important aspect to consider when reviewing products.

Optimize Equipment and Labor Resources

Determining who does work, what is required to complete it, and when it should be done, is an important task within work order management in order to save time. Work order management programs offer a variety of tools to manage scheduling and resource allocation.

Faster Turnaround Times

A robust work order system can decrease turnaround times, improving customer satisfaction, with quicker work completion via two main methods.

First, a work order management system that promotes visibility into your processes can help you spot and address opportunities to complete work quicker–often in real-time. Secondly, an intuitive, easy to use work order management module reduces the administrative overhead related to processing work orders.

The result is that you can more quickly and accurately convey often complicated instructions with fewer communication related delays.

Decreased Downtime

Poor management of work orders can lead to overlapping demands on equipment and employees at some times and idle resources at others. The ability to manage resource scheduling allows for the optimization of your resources and decreased downtime. When work orders are used as part of a CMMS software, downtime will look to be decreased through preventative maintenance.

More Accurate Timeline Updates for Customers

Knowing where a job is in the work cycle isn’t important internally, but is key for maintaining customer satisfaction.

Being able to accurately predict work timelines based on both historical information and real-time resource availability means fewer instances of customers disappointed by timeline overruns. Transparency into work completion status also means that in the instances where you are exceeding completion timelines, you’re able to identify it much quicker and proactively address the issue.

Infor Service Management Work Order Software Scheduling Module
Infor Service Management has schedules that can include mutliple jobs already scheduled or ones that need to be scheduled, which can give customers clarity on how fast a job can be completed.

Lower Equipment Costs

How does a capable work order management software system lower equipment costs? Mainly by helping companies make more out of less when it comes to equipment.

When resource allocation is not optimized, often the easy answer is to acquire more resources to prevent bottlenecks in equipment availability. While that can be an easy answer, it’s often not the most cost-effective one.

A work order management module can help to make sure that load-sharing and scheduling of equipment gets the most out of those resources before additional ones need to be purchased.

Improved Quality Control

While promoting efficiency is a core benefit of work order tracking, gains in quality outcomes shouldn’t be underrated. Work order management capabilities can eliminate much of the guess-work that can lead to poor quality manufacturing and service work.

For example, work order management programs include the ability to database documents such as equipment manuals, schematics, and process instructions. Providing an easy-to-use tool to communicate work order greatly increasing the likelihood that instructions are fully detailed, received, and executed.

CMMS software allow for your maintenance department to put in maintenance requests before they are even needed. With a goal of preventative maintenance, CMMS functionality should improve quality control through better maintenance management.

The tracking tools that allow for monitoring for key performance indicators provide a mechanism for enforcing adherence to quality standards and increasing employee accountability.

Integration Requirements

Work order management doesn’t occur in a vacuum. Frequently there is a necessity to pass data between your work order management module and other corporate information systems.

For instance, your work order management system may identify parts or materials requirements, but it’s necessary to check with the inventory control system for availability. In some cases, it may be necessary to initiate purchase requests in order to acquire the inventory. Communicating customer order status data may entail links with invoicing or customer relationship management (CRM) modules.

Different work order systems have different integration and data export capabilities. Assessing whether or not real-time or batch integration capabilities are needed, and which systems will accommodate the required approach is an important part of evaluating work order software.

Industry-Specific Work Order Applications

Different types of work order solutions exist on the market, designed for companies doing all sorts of different work. But there are industry-specific sub-categories of work order management that bear a closer look, in terms of understanding how they are optimized for particular industry requirements.

  • Delivery and travel related work order management. Having vehicles in the field introduces a number of additional work order related requirements. Work order systems can include routing and dispatching capabilities. Features such as GPS tracking on mobile apps and managing truck inventories are common elements of solutions designed for businesses with delivery or vehicle based needs.
  • Custom manufacturing. Manufacturing oriented work order programs differ from service oriented options in some significant respects. For example, incorporating or communicating a bill of materials required for completing a given order is an important part of manufacturing work order management. There’s often an elevated importance placed on quality management in manufacturing work order management. Features designed to coordinate product inspections and quality assessment are a hallmark of a work order program optimized for the manufacturing environment. CMMS solutions can also help ensure the machines used in manufacturing remain as close to 100% uptime as possible.
  • Facilities maintenance. Another common utilization of work order software is managing facilities work. Location based tracking capabilities are often important for facilities maintenance work tracking. For a property management company, identifying where the work was performed, for which tenant, and which owner is responsible for costs is an important dimension of successful work order management.

Improved Enterprise Asset Management with IoT. In asset tracking, asset management software has an increasing potential for utilizing Internet of Things (IoT). Field service organizations have found that technicians can solve 10% of customer-reported issues without an on-site visit. This level of automation is expected to grow and improve asset performance management for all levels of customers.

The rise of mobile device accessibility. Businesses providing off-site service based work need to identify support needed off-site. In addition, they’ll need to be synced with other field-service tasks such as dispatching and GPS tracking. An employee can be far more efficient if they can check for new jobs while in the field via a mobile app and get customer approvals without leaving the job site. Management can have a better understanding of how long workers are taking to complete jobs in the field, and have a more open path of communication when images or other files need to be sent back to the office. Teams can complete up to 30% more work orders by using a mobile solution.

Robotics & Automation. Robots are already being used to clean facilities. Automated processes may improve to the point that tasks and work orders may be triggered based on a workers location.

Pain Points of Work Order Software

eMaint CMMS work order software showing a request
eMaint CMMS allows for end users to put in requests for work orders which need to be approved by management. Management can assign appropriate priorities to the work order depending on the situation or type of work needed.

Properly prioritizing maintenance requests. When work requests come in, it can be overwhelming for a facilities manager to decide when and in what order an issue should be handled. A small business may lack the personnel to get to everything as needed. The circumvent this, a business should categorize work orders as follows: Emergencies (drop everything), High (do this after your current job), Safety (hazards in the work place), Low (simple requests), and Scheduled (planned in advanced).

Difficulty digitalizing work orders. With the recent desire for mobile based solutions, field service companies that still deal with manual paperwork may be hard-pressed to change to a new solution. The conversion process to go digital seems beneficial but can be a hill to climb for some businesses with historical records.

Taking the Next Steps

If you are at the point where you are ready to find which work order software options are right for you, we can help. Through a brief phone call, our software specialists will look to better understand your business and software needs to help you locate a handful of solutions that can address the issues you are experiencing. Get started today!

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MaintainX Screenshot

MaintainX

★★★★★
★★★★★
(2)
MaintainX is a web-based maintenance and CMMS software for mobile devices. It aims to improve workflow completion and strengthen team communication with regard to maintenance tasks.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$10/user/month
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
eMaint CMMS Screenshot

eMaint CMMS

★★★★★
★★★★★
(2)
eMaint is a comprehensive CMMS software designed to streamline maintenance management with its innovative technology and user-friendly interface.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$69/user/month
Client OS
Web
Deployment
Cloud Hosted
Fiix Software Screenshot

Fiix Software

★★★★★
★★★★★
(1)
Fiix is a CMMS software that helps organizations manage their maintenance operations more efficiently. It allows users to track maintenance tasks, manage assets, create work orders, and generate reports.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$40/user/month
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
FMX Screenshot
Facilities Management eXpress (FMX) is a configurable maintenance and facilities management software designed to enhance productivity, reduce operating costs, and provide actionable insights on equipment and facilities. It is used by a variety of industries including manufacturing, property management and education. With FMX, facilities managers can view activities and associated costs, track inventory, and view equipment, building and location histories. The building occupants can submit maintenance, event, transportation and technology requests. FMX offers unlimited customer support and training. FMX is accessible from any web browser, including on mobile. Customer data is hosted securely in the cloud, and FMX allows for unlimited users at no extra cost.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$3,000/year
Client OS
Web
Deployment
Cloud Hosted
UpKeep Screenshot

UpKeep

★★★★★
★★★★★
(9)
UpKeep is a CMMS software that provides strong mobile capabilities to ensure your technicians and maintenance teams are productive.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$45/user/month
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
Limble CMMS Screenshot

Limble CMMS

★★★★★
★★★★★
(1)
Limble CMMS is a mobile-first CMMS software designed to assist with maintenance by helping managers organize, automate, and streamline operations. Both desktop and mobile applications are available to provide access to services anywhere.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$35/user/month
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
BlueFolder Screenshot

BlueFolder

BlueFolder is a field service management software solution that excels in managing work orders and tracking service orders. Its ease of configuration and implementation makes it a valuable tool for businesses looking to streamline their operations. The software’s ability to handle various tasks, from researching previous troubles to scheduling future call-outs and PMs, is a significant advantage. BlueFolder is highly regarded for its customer support and responsiveness, ensuring users receive assistance when needed.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$100/month
Deployment
Cloud Hosted
ServiceMax Screenshot

ServiceMax

ServiceMax Field Service Management software is designed for equipment manufacturers and service providers. Mobile apps are available for iOS and Android devices to assist field technicians and service managers access service delivery information and processes anywhere. Mobile Field Service Management; Schedule and Dispatch; Work Order Management; Preventative Maintenance; Parts Management; Reporting; Complex Jobs Planning; and Contractor Management. Life Sciences and Medical Equipment;
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
Hippo CMMS Screenshot

Hippo CMMS

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(17)
Hippo CMMS is a cloud-based CMMS software that helps companies track and manage their assets, equipment, and inventory.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$35/user/month
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
Field Service Management ES Screenshot

Field Service Management ES

Connect your office and service technicians so you can schedule more jobs and get paid faster. Worry less about work order status, technician productivity and receivables. Intuit Field Service Management ES simplifies your business and gives you more control over your people, customers, cash flow and costs. It eliminates paperwork and paper bottlenecks from work orders to invoices — so you can get paid faster. In addition to this, it works seamlessly with QuickBooks Enterprise Solutions to keep
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Client OS
Windows
FieldAware Screenshot

FieldAware

★★★★★
★★★★★
(1)
FieldAware is a cloud-based, mobile-first field service management solution designed to simplify processes and improve productivity, customer service, and revenue for businesses. It offers features like asset management, barcode scanning, and a customer portal, making it a comprehensive solution for managing field operations. FieldAware also allows for easy export and import of timesheets into payroll systems and offers a mobile app that is user-friendly for technicians.
Starting Price
$70/user/month
Client OS
Web
Deployment
Cloud Hosted
Infor Service Management Screenshot

Infor Service Management

★★★★★
★★★★★
(1)
One end-to-end solution manages the entire company. Advanced functionality supports efficiency. Familiar Microsoft tools and navigation. Embedded best practices and workflows. At-a-glance analytics and KPIs.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Client OS
Windows, Web
Deployment
Cloud or On-Premises
ServQuest Screenshot

ServQuest

ServQuest is a field-force automation software solution that allows users to generate service work orders, dispatch technicians, check inventory, track equipment and communicate wirelessly with the desktop dispatcher. Service orders may originate via the Internet and be relayed to appropriate technicians via cell phone or Palm devices. Integrates with accounting software. ServQuest is a field-force automation software solution that allows users to generate service work orders, dispatch
Client OS
Windows
Service Dispatch Screenshot

Service Dispatch

The Service Dispatch solution gives you all the tools you need to effectively manage your service department. With this system you will be able to take, track, and bill for service and installation work. Work Orders, outlining a calls basic requirements (i.e. who to bill, jobsite location, contact call and date, and problem description) are completely managed within the Service Dispatch system. With work orders you can include jobsite directions and schedule details such as First Call, Second
Client OS
Web
Deployment
Cloud Hosted
Work Order Plus Screenshot

Work Order Plus

This is set of modules for all installation, repair service, maintenance applications. All other modules listed are add on’s to provide additional functions if the customer requires those features. Work Order includes the basic functions from opening a work order, entering parts, labor and generating an invoice. Equipment can be added and tracked within the module for historical purposes. Day-end and periodic processing and complete historical reporting are included. Provides the ‘front end’ to
Client OS
Windows
Epicor Kinetic Screenshot

Epicor Kinetic

★★★★★
★★★★★
(9)
Formerly known as Epicor ERP, Kinetic is renowned in manufacturing and distribution. Kinetic is a two-tier ERP software offering compliance management, planning and scheduling, supply chain management, quality assurance, and maintenance management.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$175/user/month
Client OS
Windows, macOS, iOS, Android, Web
Deployment
Cloud or On-Premises
Work Order / Job Pro Screenshot

Work Order / Job Pro

Work order/ Job Pro is a diversified and easy to use job tracking application. This application is focused on providing all the tools you need to follow the full life cycle of a job and all that is related to it. This application is customized to fit your company’s specific sales processes and goals. This application is web interface ready so your clients can see the progress and information live and you can process data from various locations and venues. Open work orders of any type service,
Acumatica Cloud ERP Screenshot

Acumatica Cloud ERP

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(22)
Acumatica is a renowned platform in the ERP world. It offers accounting, distribution management, CRM, manufacturing, and more modules. Acumatica supports unlimited users, with pricing based on the resources and modules your company uses.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$1,800/month
Client OS
iOS, Android, Web
Deployment
Cloud or On-Premises
SAP Business One Screenshot

SAP Business One

★★★★★
★★★★★
(11)
SAP Business One provides comprehensive business management capabilities for small and medium-sized companies. This system provides integrated departmental support for finance, sales, supply chain management, production, project management, and production processes. This software can be deployed on-premise or on the cloud, and accessed from any mobile device through iOS and Android apps. The SAP API Business Hub allows for a wide range of partner integrations.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$410/user/year
Client OS
Windows
Deployment
Cloud or On-Premises
NetSuite ERP Screenshot

NetSuite ERP

★★★★★
★★★★★
(25)
Oracle’s NetSuite is well-known in the ERP world for its customization and scalability. It’s a multi-tenant ERP software supporting finance, operations, sales, service, and HR needs.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$99/user/month
Client OS
Web
Deployment
Cloud Hosted

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