What Is Inventory Shrinkage? Causes, Examples, and Prevention

Last Updated: January 5th, 2023
Researched and Written by: Sydney Hoffman

Inventory shrinkage occurs when actual inventory levels are lower than your accounting records. A loss of inventory ultimately translates to a loss in profit, diminishing your bottom line. By calculating your shrinkage percentage rate, you can determine the reasons behind your inventory loss and take steps to address the root causes.

Top Five Causes

Shrinkage comprises both internal and external sources, including accounting errors, theft, or product damage:

  • Administrative errors
    A common way many businesses incur inventory discrepancies is through human error. This occurs when employees incorrectly total the amount of inventory in your warehouse or on the retail floor.

  • Damaged or lost items
    Faulty packaging, water damage, and expired goods present another form of retail shrinkage. This category renders products unsellable and creates a disconnect between your recorded and physical inventory levels.

  • Wholesaler fraud
    This occurs when vendors invoice your retail business for a certain amount of items but do not ship the entire quantity. You can reduce this shrinkage risk by counting orders as soon as they arrive at the loading dock.

  • Shoplifting
    Concealing and leaving with store items isn’t the only form of shoplifting — price tag swapping, or tampering with item labels or SKU numbers to pay a lower upfront cost, is also a pivotal contributor to inventory shrink.

  • Employee theft
    Although this includes straightforward merchandise theft, shrinkage can occur through cash drawer skimming, “sweethearting” (providing free or discounted items to family and friends), and fraudulent returns.

Shrinkage Sources by Industry

According to a Sensormatic study, shrinkage rates fluctuate widely from industry to industry. Stores in the consumer staple sector encounter a higher degree of wastage or spoilage, as perishable goods expire. Stores in the consumer discretionary sector experience increased instances of internal and external theft.

Fashion Industry Shrinkage - Consumer Discretionary Sector

Fashion Industry Shrink Rate
Industries in the consumer discretionary sector experience higher percentages of shrinkage due to theft. Source: Fibre2Fashion
CATEGORY SHRINK SOURCE
Shoplifting 32%
Employee Theft 48%
Vendor Theft 5%
THEFT 85%
OPERATIONS 15%

Grocery Industry Shrinkage - Consumer Staple Sector

Grocery Industry Shrink Rate
Industries in the consumer staple sector experience higher percentages of shrinkage due to operational errors. Source: Where’s My Shrink
CATEGORY SHRINK SOURCE
Shoplifting 13%
Employee Theft 20%
Vendor Theft 3%
THEFT 36%
OPERATIONS 64%

How to Calculate

The best way to calculate shrinkage rate value is to subtract the total value of your current inventory from the total value of inventory you’re supposed to have.

Recorded Inventory Value - Physical Inventory Value
= Inventory Shrinkage Value

To calculate the shrinkage rate percentage, divide your inventory shrinkage value by your recorded inventory value, then multiply by 100.

(Inventory Shrinkage Value / Recorded Inventory Value) x 100
= Inventory Shrinkage Rate Percentage

Examples

The total value of your recorded inventory stands at $200,000. But after conducting a physical count, you determine that the total value of your physical inventory is actually $190,000:

$200,000 (Recorded Inventory Value) -
$190,000 (Physical Inventory Value) =
$10,000 (Inventory Shrinkage Value)

Divide your inventory shrinkage value by the total value of your recorded inventory, then multiply by 100.

($10,000 / $200,000) x 100 = 5%

Your inventory shrinkage rate is 5%. According to the 2022 National Retail Security Survey, the average shrink rate for retailers across industries in 2021 was 1.4%. An acceptable rate lies between 1% and 2%, so you’ll want to take measures to reduce your shrinkage rate.

The good news is by monitoring this percentage over time, you can pinpoint the causes of inventory shrinkage. For example, if your shrink rate spikes sharply over a short period, you can likely attribute this to a clerical error. Conduct an inventory audit and amend your records accordingly.

On the other hand, a steady and elevated shrink rate could indicate internal or external theft. Therefore, it’s worth revisiting your stock check/receiving processes, employee screening procedures, and overall security measures.

inFlow Inventory Count Sheet
Compare your physical inventory count to your recorded inventory count with inFlow Inventory.

Journal Entry

In accounting, you’ll want to record retail shrink in your inventory to reflect the fact that there was a loss in value. Conversely, debit your shrinkage expenses account to indicate the increase in expenditures for your business.

Account Debit Credit
Shrinkage Expenses $10,000
Inventory $10,000
Total $10,000 $10,000

When deducting inventory shrinkage losses for tax purposes, your accounting department should reduce this amount by the total you received for your insurance claim reimbursement. Then, you can take one of two routes according to IRS guidelines:

  • Deducting the loss separately using IRS Form 4684
  • Deduct the loss from your cost of goods sold (COGS) account

Loss Prevention Methods

Your company can proactively reduce missing inventory by installing security cameras in critical areas to double checking during inventory counts.

Double-check systems
Improve your inventory accuracy by implementing daily or weekly stock checks and receiving counts. Ensure that your team alternates counting duties to deter mistakes or even dishonest employees from reporting false inventory records. Double-checking ensures that two workers conduct inventory counts simultaneously, then compare numbers to guarantee accurate results.

Cycle counting
Rather than shutting down your facility’s operations to do a massive inventory count, cycle counting allows you to tally a portion of your high-dollar items in a particular location and specific day. Cycle counting requires you to work in regular intervals, moving from one subset of products to another to keep accurate inventory records.

Employee screening and education
From the very beginning, close screening of potential candidates reduces potential inventory theft. Run credit, background, and criminal checks before hiring, and reach out to applicants’ references to identify any red flags.

Instruct employees on best practices to avoid spoilage, such as stocking new products behind those with upcoming expiration dates. Train your team on smart shelving practices and proper handling and storage to help curtail damaged goods.

Finally, pay employees fairly and strive for good morale in your retail environment to promote solidarity and trust between the company and your team. Give workers the tools they need to expedite the payment process and create line item records for every item sold through point of sale (POS) system software.

Vendor fraud prevention
Frequently audit your wholesalers by reviewing your master files and comparing your suppliers’ invoices against purchase orders and goods receipts. Assign multiple employees to vet vendor invoices to prevent a worker from duplicating invoices or soliciting payment from fake vendor accounts.

Logiwa Purchase Order Info
View detailed purchase order information in Logiwa WMS.

Unique identifiers for products Assign SKUs, QR codes, or barcodes to each of your items to promote accurate recording and tracking of your inventory. Some inventory management systems include barcode scanner apps, allowing warehouse workers to scan products using mobile devices. Monitor items as they move from receiving to sales and determine which items are routinely misplaced or stolen.

Enhanced security measures Some simple, inexpensive ways to deter theft include strategically displaying high-dollar items behind locked cases or in the back of your retail shop. Anti-theft sensors or ink security tags attached to products lower the chances of an opportunistic grab-and-dash.

Simple signage lets consumers know about CCTV cameras, and employees can frequently check in with customers to deter shoplifting even further. Installing security cameras in employee-only areas, such as stockrooms and break rooms, can also decrease internal theft.

Consider shopping around for commercial-grade security systems If you own a large retailer. Businesses experiencing a particularly high theft rate can also hire a team of security guards to patrol parking lots and entrances.

Automation
Inventory management software lowers the probability of incorrect data entry and other critical mistakes as products transfer from the stock room to the sales floor. Conduct inventory loss analysis at a forensic level with increased transparency in movement histories and stock counts. Plus, ensure you always have the right amount of stock without spoilage from over-ordering.

Best
Overall
inFlow Inventory Screenshot
inFlow Inventory
Audit trails that highlight abnormal behaviors
Unlimited user accounts to track transaction processing
Great for
Multi-Location Businesses
Fishbowl Inventory Screenshot
Fishbowl Inventory
Accurate barcode and plaintext scanning
Automatic reorder points to avoid wastage
Top Pick for Small Businesses
HandiFox Screenshot
HandiFox
Integrates with QuickBooks to monitor supply chain and sales
Simple mobile platform

FAQ

Q: What is a good shrinkage ratio?
A: Companies should strive for a shrinkage ratio as close to 0% as possible. Acceptable rates lie between 1% and 2%.

Q: Is inventory shrinkage a KPI?
A: Shrinkage as a KPI measures the rate at which actual inventory value has decreased over time. After identifying the main causes of inventory losses, you can utilize shrinkage rate to see how successful your prevention methods are.

Q: Is inventory shrinkage considered an expense?
A: Yes, record inventory losses as an expense in your financial books. Increase (or debit) your inventory shrinkage expense account, and decrease (or credit) your inventory account by the value of your losses.

Q: What factors promote shrinkage?
A: Leading causes of inventory shrinkage include administrative errors/miscounts, damaged or lost items, vendor fraud, shoplifting, and employee theft.

Q: How do I calculate inventory shrinkage?
A: You can calculate shrinkage value and rate using the following formulas:

Inventory shrinkage value formula
Recorded Inventory Value - Actual Inventory Value = Inventory Shrinkage Value

Inventory shrinkage rate formula
(Inventory Shrinkage Value / Recorded Inventory Value) x 100
= Inventory Shrinkage Rate Percentage

Further Reading

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