The different types of enterprise systems include:
Enterprise systems (ES) are software applications integrating different departments, data, and workflows into a unified system. This integration gives a clear view of the entire business, helping companies make informed decisions, improve collaboration, and boost efficiency. Beyond simplifying complex operations, ES are the force multipliers companies rely on for growth, agility, and sustainable competitive advantage.
ERP merges finance, HR, manufacturing, and other business tasks into a single system. This enables efficient management and real-time data access for informed decision-making. Core functionalities include:
Using an ERP like Oracle NetSuite, a food and beverage company can monitor the flow of ingredients, keep an eye on production schedules, manage their finances, and ensure timely distribution - all from one platform.
CRM solutions manage and analyze interactions throughout the customer lifecycle. Its goal is to improve business relationships, retain clients, and drive sales growth. It stands at the intersection of sales, marketing, and customer service.
Core functionalities include:
Using a CRM like JobNimbus, companies can track which customers show interest, who makes purchases, and who might be interested in future offers. All customer interactions, from emails to purchase history, are stored and analyzed for patterns, enabling targeted marketing and better customer service.
SCM systems oversee and manage the entire supply chain’s flow - from raw material sourcing to product delivery to the end customer.
Core functionalities include:
Manufacturers can use Oracle SCM Cloud to monitor raw material availability, track shipments, and even forecast potential delays, ensuring production isn’t halted due to supply chain hiccups.