8.7
Editor’s Rating:
Best Overall
ServiceTitan
  • Offers end-to-end business management from job costing to CRM and reporting.
  • Facilitates seamless integration with popular accounting tools.
  • Provides customer portals enhancing transparency and improving the client experience.
8.6
Editor’s Rating:
Runner Up
FieldEdge
  • Streamlines operations, enabling more efficient business management.
  • Automated reminders and customer history.
  • Seamless QuickBooks integration, removing double entries and batch syncing issues.
8.5
Editor’s Rating:
Also Great
Housecall Pro
  • Simplified Scheduling & Dispatching
  • Professional Estimation Tools
  • Efficient Payment Solutions

Focus on your plumbing tasks, not chasing payments. Industry-specific software can manage your company’s complex needs, no matter its size, including expense tracking, job scheduling, and dispatching. The best plumbing software enhances efficiency, reduces overhead, and minimizes errors, boosting customer satisfaction.

1 Service Titan - Best Overall

ServiceTitan provides a robust solution for plumbing businesses, offering an array of tools designed to streamline operations and boost efficiency. From multi-option proposal creation to real-time job costing, ServiceTitan ensures profitable and efficient management of commercial jobs. The software’s comprehensive CRM elevates the customer experience, while its analytical reporting feature supports growth and profitability.

In the construction domain, ServiceTitan aids in keeping jobs on schedule and within budget through its project management module. Accurate inventory tracking, streamlined billing processes, and crew management capabilities are all part of its suite. The platform’s seamless integration with popular accounting tools like QuickBooks keeps finances organized, while its dynamic forms automate processes for smarter work.

Best Overall:
ServiceTitan
★★★★★
★★★★★
(3)

ServiceTitan Post Work Survey on Mobile App
ServiceTitan Invoice
ServiceTitan Marketing Scorecards
What We Like
Offers end-to-end business management from job costing to CRM and reporting.
Facilitates seamless integration with popular accounting tools.
Provides customer portals enhancing transparency and improving the client experience.
What We Don’t Like
Overview
Client OS: iOS, Android, Web
Deployment: Cloud Hosted

2 FieldEdge - Runner Up

FieldEdge is a top choice for plumbing software, designed to boost your business growth by streamlining operations and accommodating more customers. It equips your field team to enhance efficiency, generate bigger tickets, and deliver excellent customer service. The software facilitates easy selling of service agreements and on-the-spot payments, saving you both time and money.

Besides optimizing operations through automation, FieldEdge focuses on customer retention. It features tools for automated reminders and easy access to customer history, helping you maintain high customer satisfaction. The software’s integration with QuickBooks, invoicing features, and a robust mobile app further contribute to a smooth business workflow and positive customer interaction.

Runner Up:
FieldEdge
★★★★★
★★★★★
(3)

Customer Screen
Authorization
Mobile Home Screen
Work Order Details
Dispatch Board
Dashboard
What We Like
Streamlines operations, enabling more efficient business management.
Automated reminders and customer history.
Seamless QuickBooks integration, removing double entries and batch syncing issues.
What We Don’t Like
Overview
Client OS: iOS, Android, Web
Deployment: Cloud Hosted

3 Housecall Pro - Also Great

Housecall Pro offers a comprehensive, easy-to-use solution tailored to the needs of plumbers. It amalgamates key business operations such as scheduling, dispatching, estimating, invoicing, and payments into a single platform, simplifying the overall management and enhancing the customer experience. By digitizing these tasks, businesses can increase efficiency and cut down on manual paperwork, giving plumbers more time to focus on what truly matters - their service.

Further, Housecall Pro’s tools are designed to foster better customer relationships. Their technology allows for online booking, a popular and convenient option for customers, which streamlines scheduling and makes it easy to set up new jobs or estimates.

Additionally, the software’s capabilities extend to creating professional estimates and proposals right from a mobile device, with the added feature of providing detailed proposals with images and multiple options. Lastly, their payment software simplifies the payment process for customers, offering various payment methods and facilitating faster payments, reducing the chance of late payments.

Also Great:
Housecall Pro
★★★★★
★★★★★
(10)

Housecall Pro Custom Reporting Dashboards
Housecall Pro Customer Service Chat Feature
Housecall Pro Invoice Management
What We Like
Simplified Scheduling & Dispatching
Professional Estimation Tools
Efficient Payment Solutions
What We Don’t Like
Overview
Price Range: $$
Starting Price: $65/month
Client OS: iOS, Android, Web
Deployment: Cloud Hosted

4 Jobber - Best for Scheduling

Jobber is an exceptional choice for plumbing businesses due to its sophisticated scheduling capabilities. This all-in-one platform enables business owners to schedule jobs effortlessly, dispatch plumbers efficiently, and track the progress of each job in real-time. Its robust scheduling functionality, combined with a fully integrated customer relationship management (CRM) system, allows for improved organization, better resource allocation, and increased customer satisfaction.

Best for Scheduling:
Jobber
★★★★★
★★★★★
(5)

Scheduling
Jobber Scheduling Module
Jobber Jobs Line Items
Jobber Invoice Template
What We Like
Unified workflows between estimates, dispatching, invoicing, and payments
Automated emails and text messages
Client hub with personalized online portal
What We Don’t Like
Overview
Price Range: $$
Starting Price: $29/month
Client OS: iOS, Android, Web
Deployment: Cloud Hosted

What is Plumbing Software?

Plumbing software is a type of field service management software that automates your company’s day-to-day scheduling, dispatching, and billing. By merging operational and financial modules together in one comprehensive solution, plumbing software is specifically tailored to the plumbing industry and will help your business run smoothly whether you’re a one-person company or a large company with multiple locations.

Plumbing software will improve efficiency and profitability by streamlining work order management, improving document organization and management, simplifying scheduling and job costing, and tracking financial transactions. Mobile functionality is a widely desired function which allows field workers the ability to create work notes and invoices on the fly, without having to bring data back to the office.

BuildOps Service Agreements Plumbing Software
Manage service agreements in BuildOps.

Features of Plumbing Software

  • Estimating: Create an accurate estimate of the cost to perform the job based on the materials, equipment, and labor needed.
  • Job Costing: Assigns costs to things like labor, equipment, and materials to monitor the profitability of any particular job and improve cost control.
  • Scheduling: Keep track of already scheduled appointments and schedule new appointment requests based on date/time availability.
  • Work Order Management: Coordinate the field work a plumber will perform by assigning labor to the most qualified employee.
  • Accounting: Record and track payments made to vendors (accounts payable) and invoicing/payments from customers (accounts receivable). The general ledger provides insights into your business’s financial performance, so you can find where you’re profitable and where improvements could be made.
  • Inventory Control: Track the materials and parts you currently are needed to complete a job to know when you need to order more.
  • Asset Tracking: Track the equipment, tools, and machinery you own, know who is using it, and where it is with barcoding or RFID.
  • Document Management: Store and record essential documents and files including photos from a job, service agreements, purchase orders, daily reports, and customer contact information.
  • Customer Relationship Management (CRM): Maintain your business-customer relationships by tracking customer contact information and work history and scheduling follow-up appointments. Bring in new business with outreach automation, marketing campaign management, and cross-selling. Many plumbing companies rely on repeat business and referrals as part of their growth. Having a good customer relationship management system will help you leave a positive impact on new and existing clients.
  • Fleet Management and Dispatching: Keep track of your company’s vehicles and vehicle inventories to ensure plumbers are arriving at job sites on time and have the equipment they need with them. Map service calls to optimize driving routes, allowing plumbers to move between jobs as efficiently as possible.
  • Project Management: Coordinate project scheduling, resource allocation, planning, time tracking, task management, quality management, and document management for new construction, large jobs, and other complex projects.
FieldEdge Customer Information Plumbing Software
View customer information in FieldEdge.

Plumbing Software Benefit #1: Streamlined Daily Reporting

Plumbing software makes it easy for field technicians to record notes and upload imagery while on the job. These daily logs and files make a great historical record in case of a discrepancy with the customer or if a claim gets made against you.

Plumbing Software Benefit #2: Easier Scheduling

See when and where currently scheduled projects are. When a new appointment request comes in, you’ll be able to schedule around the other projects., making it easier to plan service routes based on location to maximize the number of jobs an employee can get done in a day. You also won’t have to worry about overbooking if you can easily see which employees are scheduled at which times. With scheduling, you can also list appointment details to match the most qualified technicians to the job.

Plumbing Software Benefit #3: Better Organization

With plumbing software, you’ll be able to save and quickly access important documents from each project, so you won’t have to waste valuable time sifting through paperwork to find the information on a specific job or customer. You can also use asset tracking to see what equipment, tools, or machinery you have and who is using it, so you can spend less time looking for what you need. Inventory tracking will let you keep track of materials or parts you need to complete jobs. If you’re running low on something, you can easily order more. Having the right parts on hand will let you get the work done sooner, making your customers satisfied with faster turnaround times.

Plumbing Software Benefit #4: Remote Access

The use of mobile devices and mobile apps on the job makes it much more efficient for plumbers to access the information they need even while out on a job. Your field service technicians will be able to obtain project information (including details on the issue or project and what materials or tools will be needed), scheduling in case a follow-up appointment is necessary, history of work completed for the particular customer, customer contact information, service contracts, and invoicing. The technician can also accept payment on the spot.

Plumbing Software Benefit #5: Improved Communication Between Plumbers and Office Staff

Both the plumbers on the job and the office staff can access project information to coordinate the work that was done and invoicing. If payment is accepted onsite, that information will be automatically updated, so the office staff knows the payment was received.

Housecall Pro Invoice Management Plumbing Software
Manage invoices within Housecall Pro.

Plumbing Service Mobile Apps

Plumbers are constantly out in the field, and thus require tools at their fingertips that can allow for customer invoicing, managing equations with regards to pipe sizing, and other plumbing tasks. Most plumbing software will include a mobile app that allows access to the software while out in the field–meaning plumbers don’t have to manually notate job details and key the data in later in the day back at the office.

The best plumbing service mobile apps will be loaded with features–sometimes as many features as the desktop version itself. This includes a business dashboard to control all aspects of your plumbing business. It also includes:

  • Mobile scheduling and dispatching: Allow field technicians the ability to view their work schedule and check for new additions. In-app messaging can also be used between both clients and employees to ensure everyone is on the same page with regards to arrival times.
  • Mobile estimate and payments: If a plumber in the field is doing a consultation, they can create and manage an estimate directly in the field via their mobile device, which can be instantly emailed to the customer. This information can also be sent back to the office for proper handling.
  • Route planning: GPS tracking can keep sight of where your plumbing staff is in the field. This helps load all service stops into the app and creates the most feasible route for the technicians to take. If a new route is added midday, the closest or most available technician will be notified.
Jobber Jobs Line Items Plumbing Software
View line items of a job via a mobile device in Jobber.

Types of Plumbing Software

  • One-person company: As a one-person company, the most important plumbing software functionalities will be used to keep yourself organized to optimize the number of jobs you take on and keep track of your financials to make sure you’re profitable. Scheduling, document management, and accounting will be useful features to look for in a software solution.
  • Small businesses: A small business with a few plumbers on staff need software that will help you grow as your client base grows. Keeping track of appointments, project details, and customer information in spreadsheets or on paper will only slow you down. Look into a plumbing software that provides work order management, scheduling, document management, and accounting functionalities.
  • Large businesses with many locations or franchises: Large companies with many plumbers, office staff, and even multiple locations need a more complex software solution. In addition to work order management, scheduling, document management, and accounting, you should also consider having inventory control, asset tracking, payroll, and customer relationship management.
WorkWave Service Timesheet Report Plumbing Systems
View timesheet reports in WorkWave Service.

Is QuickBooks a Plumbing Software?

QuickBooks from Intuit is not inherently a plumbing software, in the sense that is was developed with plumbers in mind. However, QuickBooks has successfully been implemented and used by plumbing businesses all over–primarily for it’s accounting capabilities.

Where QuickBooks falls short is in the field service management functionality, which includes job scheduling and on-the-spot invoicing. However, these features can usually be found within a QuickBooks add-on or an integrated solution. These integrated solutions allow you to continue using QuickBooks for accounting, but fill in the gaps with work orders, technician productivity monitoring, and job costs.

One example is Intuit’s own product, Intuit Field Service Management. This option connects disaptchers with service managers and lets your techs see everything they need to complete a job from their mobile device, including customer history such as previous work orders. Once a job is completed, a field technician can create invoices and collect payments on the spot.

Intuit Field Service Management Plumbing Software
View a map of work orders in Intuit Field Service Management.

What Does Plumbing Software Cost?

Most service-related operations tend to be small businesses, with some employing only a few technicians. Yet there are also large field service companies which operate as regional or national franchises. There are solutions to fit every possible budget, including some free field service management software options. Others offer limited free trials for testing out functionality to ensure you find the best fit.

The best software options are designed to fit every budget and business sizes, from individually licensed plumbers to PHCC certified plumbing companies. Several options are able to integrate with general contracting or plumbing software for additional functionality, such as invoicing, work order management, or basic accounting.

Generally, the average starting price for a subscription-based pricing model starts as low as $26 per month and goes up to $169 per month.

Service Fusion Dispatch Board Plumbing Solutions
View dispatched jobs in Service Fusion.

Will Generic Field Service Management Software Work?

Plumbing software is field service management software that has been developed and branded towards the plumbing industry. Some people may even refer to plumbing software as “field service software” interchangeably–lumping together other service-based industries into one solution.

Simply put, a generic field service management software that can provide the same level of scheduling, dispatching, and billing, will work just fine for any plumbing company. Most software that advertises itself as plumbing business software will be a field service solution that can also work within HVAC or other field service industries. Usually the software developer or reseller has experience implementing the solution into a plumbing environment–acting as a helpful resource in using the system to its full advantage.

All Products

No products found
ECI ThermoGrid Screenshot

ECI ThermoGrid

★★★★★
★★★★★
(4)
ECI ThermoGrid was founded by Field Service Masterminds before being acquired by ECI Software Solutions. This field service management software is built with every role in an HVAC company in mind.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$110/user/month
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
BuildOps Screenshot

BuildOps

★★★★★
★★★★★
(1)
BuildOps is the only all-in-one operational platform built specifically for the modern commercial contractor, combining service and projects under one roof. The cloud-based software allows contractors to consolidate their tech stack and rely on fewer systems to more efficiently run their business. The software enables contractors to understand current market trends, optimize their business for higher profits, and stay ahead of the competition. @youtube Scheduling & dispatching; Quotes &
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
FieldEdge Screenshot

FieldEdge

★★★★★
★★★★★
(3)
FieldEdge is the #1 service management software to run your entire home service company. It combines a deep 40-year history with the latest technology to create a powerful yet easy-to-use system. Accessible from anywhere and updated in real-time, FieldEdge connects every part of your business and gives everyone on your team, from the field to the office, the information they need to succeed. @youtube Smart dispatch board for scheduling and dispatching; All-in-one dashboard with service agreement
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
ServiceTitan Screenshot

ServiceTitan

★★★★★
★★★★★
(3)
ServiceTitan is a home service management software and mobile app that gives your techs the tools they need to provide efficient services and improve your company’s sales. Find customer service information & job history, track equipment & parts inventories, monitor client communication, and track time from anywhere. Dispatching; Scheduling; Call Booking; Marketing; Reporting; and Integration with Sage Intaact and QuickBooks . ServiceTitan is a popular solution for professionals in: HVAC;
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
Housecall Pro Screenshot

Housecall Pro

★★★★★
★★★★★
(10)
Housecall Pro gives you the tools you need to manage your team and continue growing your business. With this solution, you’ll be able to let customers book online, manage your schedule, dispatch technicians, prepare accurate estimates, and collect payment from anywhere. @youtube Scheduling & Dispatch; Chat; Invoicing; Payment Processing; Instapay; Online Booking; Live Map; Service Agreements; QuickBooks Online Integration; Automated Marketing; and Automated Review Solicitation. HVAC, Plumbing,
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$65/month
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
Jobber Screenshot

Jobber

★★★★★
★★★★★
(5)
Jobber makes it easier to schedule jobs and manage your team, and reduces the amount of time spent on data entry and tracking down paperwork. Users have saved 6.8 hours per week on average by using Jobber. Jobber allows you to estimate, quote, schedule, invoice, and get paid with no experience necessary. This lets you stay on top of requests, create winning quotes, schedule jobs faster, email and text invoices to clients, and make it easy to receive payments. @youtube Scheduling & Dispatching;
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$29/month
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
WorkWave Service Screenshot
WorkWave Service Scheduling Software is a field service management system designed for home service businesses. This solution helps improve productivity, manage customers, and increase revenue. The solution allows you to manage your service business in one place, through scheduling jobs to dispatching workers. The software aims to streamline operations, reduce dependencies, and create a more informed and productive workforce. WorkWave can be used by teams to schedule and dispatch techs, track
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$59/user/month
Client OS
Web
Deployment
Cloud Hosted
Service Fusion Screenshot
Service Fusion is a field service software solution that makes it easy to manage customer accounts, create accurate estimates, dispatch technicians, and send invoices.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$99/month
Client OS
Web
Deployment
Cloud Hosted
Field Complete Screenshot
Field Complete is a free field service management software designed by contractors. The software was designed to be simple to use and make work orders effortless. Large projects can be split into multiple jobs—making turns, remodels, and home restorations easy to manage in on place.; Billing can be done on-site or via the mobile app; The mobile app eliminates miscommunication with the office and your customers; and Works for both small businesses and large businesses. @youtube The features of
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Client OS
Web
Deployment
Cloud Hosted
Smart Service Screenshot

Smart Service

★★★★★
★★★★★
(1)
Smart Service is a QuickBooks scheduling software that lets you add scheduling, dispatch, and more to QuickBooks. This field service software helps turn your QuickBooks into a single, seamless software and supports QuickBooks Pro, Premier, Enterprise and Online. Smart Service can be used in a multitude of industries, inlcuding HVAC and plumbing, fire protection, garage door installation, and more. Drag and drop scheduling capabilities help you schedule recurring work, emergency work, and wait
Client OS
Windows
Deployment
On-Premises
eSUB Screenshot

eSUB

★★★★★
★★★★★
(5)
eSUB is a construction project management software for subcontractors. The solution lets you streamline your project management by connecting your operations in the field and back at the office via document control.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$60/user/month
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
FieldPulse Screenshot

FieldPulse

★★★★★
★★★★★
(1)
FieldPulse is a mobile contractor and field service software that helps with scheduling, managing customers, creating estimates, and time tracking. QuickBooks and Square integration is also available to make payment processing easy. Scheduling and Dispatching; Customer Management; Invoicing and Estimating; e-Signature Collection; Job Costing; Time Tracking; GPS Tracking; Route Planning; and Document Management. FieldPulse starts at $39/month. Additional users are $10/month/user for service agent
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$39/month
Client OS
iOS, Android, Web
Deployment
Cloud Hosted
The Service Program Screenshot
The Service Program is a service business software for QuickBooks Desktop and QuickBooks Online. The solution helps manage your service business and route more efficiently with the combination of their strong service solution and a popular accounting software. QuickBooks™ Integration: Seamlessly integrate with QuickBooks™. Post Invoices, employee time, bills etc. Works with classes and sales reps, no need for double entry.; Get Organized: Service business software allows you to track customer
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$74.95/month
Client OS
Web
Deployment
Cloud Hosted
FieldEZ Screenshot

FieldEZ

FieldEZ is a field force management software for small and medium sized businesses as well as large enterprises. The solution has many ways to increase operational efficiency , enhance customer experience, and improve employee satisfaction. FieldEZ comes in two forms: FieldEZ Lite: For small and medium businesses; and FieldEZ Pro: For medium and large enterprises. Both versions will provides helpful tools such as auto-scheduling, dashboards, integrations to other software, multi-channel updates,
Client OS
Web
Deployment
Cloud Hosted
SkyBoss Screenshot
SkyBoss is an all-in-one platform for home services that help run your entire HVAC or plumbing business. SkyBoss helps grow your business and maximize your profits with a variety of features: Scheduling / Dispatching: SkyBoss guarantees to solve your scheduling and dispatch problems with intuitive controls and and easy but powerful tools.; Invoicing: Automated invoicing and billing functionalities make invoicing and estimating easier than ever.; Customer Management: Track all aspects of your
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$149/user/month
Client OS
Web
Deployment
Cloud Hosted
Sage 100 Contractor Screenshot

Sage 100 Contractor

★★★★★
★★★★★
(18)
Sage 100 Contractor is an integrated business management and accounting system for general and engineering contractors and subcontractors of all trades. The software includes estimating, scheduling, project management, equipment management, payroll, accounts payable, accounts receivable and general ledger. Specialized billing modules are available for AIA, unitary, time and materials, progress, and service billing to meet the needs of many different types of contractors. The comprehensive nature
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$160/user/month
Client OS
Windows
Deployment
On-Premises
ProContractor One Screenshot

ProContractor One

★★★★★
★★★★★
(9)
ProContractor One by Viewpoint is an all-in-one cloud software solution that helps small to mid-sized contractors handle the complexities of the entire project lifecycle. With an all-in-one solution, you have end-to-end control and seamless workflow across applications — from takeoff and estimating through job cost accounting and project management, and ultimately for critical reporting and analysis. ProContractor One by Viewpoint® empowers you to: Increase visibility across your business —
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Deployment
Cloud or On-Premises
Intuit Field Service Management Screenshot
Get more work done, get paid faster, and do payroll better! Optimized for HVAC, plumbing, electrical, and repair. Paperless, cloud-based software and FREE mobile app work together seamlessly with QuickBooks Online and QuickBooks Desktop Pro/Premier/Enterprise. What’s Inside? Smart Work Order Management; Fast Scheduling and Dispatch; Customer Service History; Equipment Service History; Real-time Mobile Dispatching; Mobile Payment & Signature Capture; Time Card Integration; Inventory Integration;
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$35/user/month
Client OS
Web
Deployment
Cloud Hosted
AgileField Screenshot

AgileField

AgileField is a cloud based platform and mobile application with product features for field service companies. The platform includes a mobile app for field technicians and a back office platform. AgileField aims to get the right technician, with the right equipment and the right materials to the right location to complete the job for as little cost as possible. This software is designed with both commercial and residential field service organizations in mind. It utilizes the system for
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$35/user/month
Client OS
Web
Deployment
Cloud Hosted
STACK Screenshot

STACK

★★★★★
★★★★★
(64)
STACK is an all-in-one solution for a better estimating and preconstruction process. Drive maximum efficiency and improve project profitability using the industry-leading, cloud-based software.
Price Range
   $     $     $     $     $   
   $     $     $     $     $   
Starting Price
$2,499/user/year
Client OS
Windows, macOS, Web
Deployment
Cloud Hosted

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