A full ERP system designed by Menusoft Systems Corporation for accommodations & food services and retail trade companies.
From Apple to Android to Windows to any handheld device&it's your choice. Digital Dining automatically, dynamically scales graphics to the highest resolution possible. No newbie to handhelds the iconic brand Digital Dining has emerged as the undisputed leader in mobility.
And Digital Dining does it all from POS for restaurants and bars with Table Management and Reservations to Delivery and Online Ordering any concept, any size. Reward your customers with Loyalty Plans and offer Gift Cards with no processing fees. Pay at the table and Google Wallet eliminates all worries about identity theft safe, secure, and totally compliant
From standard reports to custom report generators on your dashboard or on your phone&a single store or multiple stores&anywhere, anytime you are in control&now that's a beautiful thing!
Since 1984 Digital Dining has been singularly focused on the restaurant industry. That's nearly 30 years of development in one product, resulting in extremely mature, incredibly stable and fabulously featured software&now that's a pretty picture!
Digital Dining's Accounts Receivable area efficiently processes invoices, statements and payments and allows you to monitor the status of all accounts. This easy-to-use program allows you to maintain corporate accounts, employee accounts, trade accounts, house charges, and so on.
A Quick Service POS needs to provide more than just Quick Service. From counter service to drive-thru you can order it, confirm it, bump it, park it, or pay it. The features are designed for your operation! Combo meals made easy & DIGITAL DINING automatically recognizes the menu items and adjusts the price. The "suggestive selling prompts" stimulate new sales and create coupons to bring 'em back again. Lines too long? Cars backed up? Use DIGITAL DINING's Handheld to "line bust" & Now that's Quick Service!
Digital Dining's kitchen video system reduces the average serve time by combining easy-to-manage kitchen routing options, "on the fly" prep features, and onscreen POS prep instructions.
Manage one, two, or three window drive-thru operations efficiently with Digital Dining's drive-thru POS. Add Handheld POS terminals to your drive-thru operations to expedite orders during peak hours of operation.
Complete orders quickly by configuring the Counter Service POS to display four to eight of the last orders servers have taken. The POS clearly indicates whether the server should bag the order or place it on a tray.
Speed up drive-thru orders and eliminate errors with the drive-thru customer confirmation display. The display screen, located with the menu board, allows customers to view their orders and correct any mistakes before they drive to the pick-up window.
Extend your order handling capacity during peak hours of operation with the Handheld POS. Handhelds allow servers to take orders in the front counter line and have the same functionality as a normal fixed-counter POS. That means servers can take orders and accept cash payments quickly and easily. Use handhelds to deliver fast, convenient service at your drive-thru service as well.
Save screen space by using the dual mode Counter Service POS. The POS has a full screen of prep items, a full order screen with 48 quick server keys, and the ability to access thousands of items at the touch of the screen. Use the "on the fly" video feature to reduce prep times, ensure flexible kitchen routing, and promote quality production.
With Digital Dining, your credit card transactions can all be conducted from the point of sale and reported directly to your bank, reducing the potential for error and eliminating the need for re-posting. End-of-day reports are easily obtained, simplifying one of your most critical procedures.
Digital Dining's Dashboard is a powerful web-based reporting tool for inventory, labor scheduling, and a variety of other critical needs. Any report you create can be added to the Dashboard as a graph or report. Items on the Dashboard may be moved and organized in any manner desired. The Dashboard also allows you to monitor trends by viewing same-day sales from year to year. Dashboard also helps you maintain security by enabling you to view fraud alert reports that list unauthorized voids, high tips, transfers, "no sale" transactions, and more. You can also create customized versions of the Dashboard specifically for each user's needs. For instance, you can set up a store manager's Dashboard to display the store's log book, while the owner's Dashboard displays financial information for all stores.
This optional module allows employees to update their availability, request time off, view schedules from the web, e-mail, and cell phones, and trade shifts with other employees. Also, managers can drastically reduce the time they spend on scheduling, use sales forecasts to minimize labor costs, and monitor overtime.
This optional module helps you control your inventory costs by tracking your purchase orders and invoices, waste, and weekly usage. The enterprise recipe management system enables you to monitor ideal usage amounts and suggest order quantities. Use the Dashboard to monitor vendor invoices to ensure they are sticking to the contract prices.
Digital Dining's Dashboard is a web-based tool, viewable from any Internet accessed device. Access the information you need, anywhere at any time.
Digital Dining helps you manage smarter by collecting every bit of data available throughout your organization and POS systems. Track sales, guest, and menu item trends for one store or a thousand. Get key performance metrics delivered by e-mail. Set up alerts to monitor cash over/shorts, comps, voids, and employee overtime.
The Enterprise system allows you to set up multiple reporting hierarchies, so different users can view the information they want for all of your businesses without creating separate reports for each store. It is a powerful data warehouse and business intelligence system that is easily accessed via a web browser.
Ring up profits with DIGITAL DINING Delivery! The order begins when the telephone rings. Caller ID instantly displays your customer's name, address, delivery instructions, and last order & with one touch reordering. Suggestive selling prompts & increase orders and promote new menu items. The "frequent diner" program allows you to reward your frequent diners, identify your "lazy customers," and issue coupons to keep them coming back.
DIGITAL DINING's colorful highlighted maps quickly route your driver to your customer and back & ready for another run. Whether your operation is counter service and delivery or full service offering delivery & DIGITAL DINING delivers the features
Eliminate time and maximize your delivery drivers' efficiency by assigning delivery zones to addresses based on flexible rules you set up for each delivery situation. The dispatch register optimizes delivery runs by grouping orders into separate delivery zones.
Increase your revenues from phone orders using Digital Dining's POS suggestive selling feature. You can program the POS to generate and display suggestive selling prompts based on combinations of food items that customers order.
Extensive POS reporting features make the dispatch register the cornerstone of your delivery system. Staff can use the dispatch register to print detailed maps of the quickest routes for delivery drivers. The Pay Driver Run feature allows the dispatcher to accept payments from multiple drivers within seconds.
Reward your frequent customers with Frequent Diner rewards. The Digital Dining database allows you to view which customers haven't dined in your restaurant for a while. You can issue coupons and other special offers to customers to show them you appreciate their business and to keep them coming back.
The Counter Service POS is a versatile tool that allows you to complete traditional in-store transactions, pickups, and pay transactions without any hassles. Staff can log in to any available Digital Dining virtual terminal to handle all counter service, dispatch or phone order transactions.
Process phone orders quickly by using a Caller ID device. Staff can view customers' names, telephone numbers, what they ordered last, and other customizable information before they even answer the phone.
Does your restaurant have or need signage for promoting daily specials, the whole menu, or the menu for a specific part of the day? Digital Dining's Digital Signage allows you to perform all of these functions and synchronize the displayed menu information with your POS automatically. Simply make changes to your menu in Digital Dining's Back Office, and the changes are communicated to your Digital Signage and POS terminals immediately. Digital Dining allows the usual description and price to be maintained along with pictures and nutritional information.
Synchronize Menu Boards with POS Registers Digital Dining provides a single point of entry for menu item maintenance, updating the POS register screens and digital menu boards quickly with no double entry.
No new skills or procedures are needed. You can operate and maintain the menu boards using the standard Digital Dining menu maintenance.
You can keep a central library of menu item pictures in the Digital Dining menu maintenance system and use those pictures for menu boards and POS enhancements.
Digital Dining's menu maintenance includes user-defined key nutritional information that can be displayed in many formats on a digital menu board, keeping customers better informed.
You can define multiple menu day parts to promote different sets of daily specials. You can also create multiple menu boards for multi-outlet food courts.
Control the menu boards from within the restaurant or from corporate headquarters. When a Multistore headquarters updates the menu, the updates are sent to the member stores and appear in their POS registers and digital menu boards.
Enhance your current menus for your restaurant with a digital menu board by. Digital menus are more than just an eye-catching addition to your restaurant; they are a cost-effective digital solution that produces a better customer experience, decreased costs, and a boost in revenue. With an easy to use, web-based content management interface you can quickly make changes to promotional items, menu options, and messaging to turn your digital menus into a revenue generating machine for your restaurant. All this tied directly to your Digital Dining POS System.
You'll get an eye-catching digital display for your restaurant, that immediately grabs the attention of your guests and is flexible and easy to use on the back-end. Want to promote a new menu item, but have the option to switch your messaging on the fly. Make the change in minutes. Want to be able to schedule special pricing based on time of day? Set a schedule so your digital signs will show custom messaging based on time of day and audience, saving you the trouble of manually making the updates. Want to control the digital menus at multiple restaurant locations? With a web-based management interface, you can control menus at multiple restaurant locations from one centralized location with the click of a button
Digital Dining offers a gift card module which will allow you to automate your gift certificates and gift cards through the Digital Dining package. This module is easy to use, has its own report generator to track gift certificate sales, allows for simple to complex gift certificate definitions & ensures that your gift certificates are being sold and redeemed securely.
DIGITAL DINING's Go Mobile App for iPhone, iPod touch®, iPad® and the iPad mini will increase a restaurant's performance, streamline its efficiencies, and thus increase profits. The Go Mobile App enables servers to take and fire orders in high volume venues without ever leaving the dining area or running to and from a stationary terminal. The Go Mobile App is fully integrated with DIGITAL DINING's standard suite, so you can add it to existing networks quickly and easily. The interface is consistent with the standard POS, so servers can start using it with almost no extra training. The Go Mobile App also allows credit card transactions to be completed on the iPad, iTouch and iPhone using the same card reader used in Apple Stores®. This optional device has an extended battery and built-in protective frame, so they are ideal as a restaurant POS.
The Go Mobile App puts all of the features of the standard terminal in the palm of your hand. The Go Mobile App interface mimics the standard POS, enabling servers to access all of the robust features of the traditional standard POS with almost no extra training. Digital Dining gives you the freedom of a Handheld POS without sacrificing functionality.
The Go Mobile App accesses the same database as your standard POS registers and updates transaction data in real time. Thanks to its integrated data architecture, the Go Mobile App provides a robust and dynamic interface without a cumbersome third-party interface program, and you can ramp it up without recreating a whole new set of setup files.
The Go Mobile App can improve customer service by enabling your servers to stay on the floor where they're needed. The Go Mobile App allows servers to take and fire orders without ever walking to the kitchen & or even a standard workstation. In high traffic or arena environments, the Go Mobile App allows servers to focus on serving customers, rather than running back and forth.
The Go Mobile App puts the Item Out and Suggestive Selling features of the standard POS where they matter most: at the customer's table. When a customer orders an item that is out of stock, the Go Mobile App alerts the server, who can respond immediately and suggest an alternative item. It can also access recipes or photographs of menu items, enabling servers to answer customer questions with minimal guesswork.
The restaurant pos Go Mobile App provides customers with quicker service and better security from credit card "identity theft." The Go Mobile App supports portable credit card swipe devices, enabling servers to swipe a customer's credit card and complete a transaction without ever removing the card from the customer's sight. The Go Mobile App also supports portable belt printers, allowing servers to print credit card slips right at the table.
DIGITAL DINING's handheld solution will increase a restaurant's overall performance, streamline its efficiencies, and thus increase profits. The wireless Handheld POS enables servers to take and fire orders in high volume venues without ever leaving the dining area or running to and from a stationary terminal. The Handheld POS is fully integrated with DIGITAL DINING's standard suite, so you can add it to existing networks quickly and easily. The interface is consistent with the standard POS, so servers can start using it with almost no extra training.The Handheld POS also strengthens existing features, such as "item out alternatives," by enabling servers to provide immediate feedback to customers. The Handheld POS also supports mobile credit card swipe devices, so servers can complete credit card transactions without ever removing the card from the customer's sight.
The Handheld POS puts all of the features of the standard terminal in the palm of your hand. The interface mimics the standard POS, enabling servers to access all of the robust features of the traditional standard POS with almost no extra training. Digital Dining gives you the freedom of a Handheld restaurant POS without sacrificing functionality. Digital Dining software is also available as an iPad POS.
The Handheld POS system accesses the same database as your standard POS registers and updates transaction data in real time. Thanks to its integrated data architecture, it provides a robust and dynamic interface without a cumbersome third-party interface program, and you can ramp it up without recreating a whole new set of setup files.
The Handheld Restaurant POS can improve customer service by enabling your servers to stay on the floor where they're needed. It allows servers to take and fire orders without ever walking to the kitchen & or even a standard workstation. In high traffic or arena environments, they allow servers to focus on serving customers, rather than running back and forth.
The Handheld POS puts the Item Out and Suggestive Selling features of the standard POS where they matter most: at the customer's table. When a customer orders an item that is out of stock, the Handheld POS alerts the server, who can respond immediately and suggest an alternative item. It can also access recipes or photographs of menu items, enabling servers to answer customer questions with minimal guesswork.
The Handheld POS provides customers with quicker service and better security from credit card "identity theft." It supports portable credit card swipe devices, enabling servers to swipe a customer's credit card and complete a transaction without ever removing the card from the customer's sight. The it also supports portable belt printers, allowing servers to print credit card slips right at the table.
Tracking inventory is too hard and takes too much time& not anymore! With DIGITAL DINING, menu items and their recipes are automatically reduced each time your server pays a guest check. Stock taking is simplified with printed forms that help you identify variances immediately and take corrective measures promptly. Ordering and receiving stock is even easier &Suggested reorders are saved for incoming invoices, immediately updating stock and calculating new costs. DIGITAL DINING provides the critical information you need to reduce waste, lower food costs, and increase profits effortlessly.
Create and maintain portion control recipes in the Menu Item Maintenance window. Recipes calculate food costs based on the latest inventory costing information. Recipes also allow DIGITAL DINING to calculate expected usage based on your sales and compares this with your actual usage, highlighting any variances.
Many restaurants produce substantial amounts of sauces and other mixes that are then used in other recipes. Batch recipes accurately account for all of the ingredients that comprise a batch. Sub recipes help you maintain menu items by, for example, replacing three or four items in mixed vegetables with a single sub recipe.
DIGITAL DINING's versatile Inventory features allow you to maintain an operation of any size, whether it is a small tavern or multiple dining rooms in a large hotel. If you need to track multiple profit centers, kitchens, or bars, DIGITAL DINING's Inventory features have the tools to meet your restaurant's needs.
The old "80/20 Rule" applies to most restaurants' inventories. That is, 20 percent of the items in your inventory represent 80 percent of the cost. Use the Key Items feature to "tag" and track the 20 percent of your inventory items that account for 80 percent of the cost of your sales.
Use the same handheld PC that you use at the POS to take inventory. Let the handheld do the calculations for each of your item entry purchase counts, storage and usage units, or any combination. The handheld PC eliminates double-entries and greatly reduces data entry errors faster than ever before.
What used to take hours required constant revisions and didn't always accommodate staff availability has been simplified with DIGITAL DINING. Schedules are enforced as your staff clock in, requiring manager approval for early or late clock ins. The Fingerprint ID ensures no "buddy" clock ins, dramatically reducing labor costs.DIGITAL DINING matches your staff's skills and availability to your projected needs & producing the optimum schedule. Definable report generators allow you to create unlimited schedules, add "promised shifts," and instantly compare actual to expected costs. Lowering labor costs and increasing your bottom line & is truly a labor you'll love!
No double entries with Digital Dining, where staff ratings, departments, and other valuable information is shared seamlessly between Digital Dining's core Back Office programs and the Labor Scheduling program.
Digital Dining wrote the book on POS reporting, and Labor Scheduling is no exception. Definable report generators allow you to create a virtually unlimited variety of schedule postings, expected labor cost (including overtime analysis) reports, and actual vs. expected labor cost reports that highlight variances.
The Labor Scheduling program is integrated with the POS, allowing you to enforce schedules at the Clock In screen. You can require a manager's approval for early and late clock-ins and clock-outs. Combining dynamic security controls with Digital Dining's innovative fingerprint identification technology, you can realize dramatic labor cost savings.
Ensure that your restaurant enjoys the best possible coverage with the labor budget capabilities. Using definable staff ratings, prioritized days of the week, and staff availability records, you can create labor budgets to accurately predict your upcoming labor needs. Furthermore, you can use labor budgets as a framework to produce actual schedules and to ensure that those schedules have the correctly qualified staff covering all the required labor posts in your operation.
Attract new customers and keep them coming back with Digital Dining's Frequent Diner program. Digital Dining gives you the tools to create and maintain customer loyalty through reward plans while increasing sales in your restaurant. The customer database stores vital customer information that helps you get to know your patrons and their preferences and then create promotions that cater to those interests. You can select customer information by specific interests and print mailing labels for those customers only.Rich with features and configurable for any type of restaurant, Frequent Diner is the most robust integrated customer loyalty program in the industry. Frequent Diner is included in the Digital Dining Professional suite. For restaurants with multiple sites, Multistore Frequent Diner enables customers to use a single reward card to earn and redeem reward points in any location.
Create and maintain a customer database of up to one million records. Restaurant staff can create new customer records in either the Back Office or at the POS. You can also set up a stand-alone Frequent Diner kiosk that allows customers to enter their own information and enroll themselves (new in 7.4.01).
Create up to 99 unique frequent diner plans that reward customers based on the dollar value of menu items purchased, the quantity of items purchased, the number of their visits, or by the specific items purchased. Frequent dining customers can automatically progress from one plan to another as they reach each reward level.
You can create customized frequent diner reward coupons, customer status reports, guest checks, and prep tickets that automatically recognize a customer and personalizes the dining experience.
Digital Dining provides a wide array of customer reward options. The restaurant can reward customers with coupons generated automatically at the POS, coupons printed in the back office and mailed to customers, or store credit that is redeemable for future purchases.
Track customer purchases toward specified goals such as a specific dollar amount spent or number of a type of item purchased. Digital Dining's customizable reports allow restaurants to track frequent dining customer purchases toward specified goals, such as a specific dollar amount or a specific quantity of a certain type of menu item.
Flexibility and control are the key ingredients of the Menu area of the Digital Dining program. Not only will your point-of-sale screens be designed for maximum ordering efficiency, but Digital Dining will maintain accurate records of all menu transactions, making analysis quick and easy.
Digital Dining's bar screen displays 48 "top sellers," the items which typically account for over 80% of sales. "Fast-Cash" sales couldn't be quicker: Tap the drink items, the Cash button, and you're done.Opening new tabs is just as simple: Tap the drink items, then the New Tab button, and the POS automatically creates a tab number. You can manually enter a customer's name with a new tab. Using the pre-authorization feature, you can create a new tab by simply swiping a credit card. Later, when searching for a customer's tab, you can sort open tabs with customer names by alphabetical order!
With only one touch, the bartender can change a drink to a double. The POS automatically adjusts the item's pricing and calculates the inventory reduction according to the drink's size.
You can set the bartender's POS to use a large sales total display, which can assist customer, secret shopper and management auditing.
The POS can automatically change menu item prices based on the time or day for happy hour, entertainment, or other promotions. The POS can make up to 9 price changes per day.
The POS can display and print drink recipes, which can help inexperienced bartenders prepare uncommonly ordered drinks. This also makes a great PR tool for customers who request recipes for popular drinks or house specialties.
Incoming bartender's can pick up all open tabs from an outgoing bartender with a single touch. A bartender can also transfer one or more bar tabs to a server.
You can ensure staff integrity by forcing bartenders to account for the cash in their drawers by performing "blind drops" without a target total. These drops are included in POS reports, which managers can later use to reconcile their bartender's cash drawers.
The integrated security camera interface allows you to monitor and record what drinks are poured and what price is entered for each transaction.
This powerful tool will immediately become invaluable to managers and owners alike. With Digital Dining's "slice it any way you like" report generator, you can define customized reports based on the historical files to meet your specific needs. These reports provide up-to-the-minute data, and can be defined and saved or used on a one-time basis. The report generator uses all the information from the point of sale to produce detailed reports about every type of transaction.
With DIGITAL DINING's Reservations module, your hosts no longer need to "look for the book" or scribble notes on pieces of paper. DIGITAL DINING Reservations helps you take reservations faster while eliminating guesswork and reducing mistakes. Pending reservations instantly appear on the host register's wait list.Thanks to its complete integration with the POS program, hosts can control tables and availability times without the hassle of double entries or transferred information. Special requests are no problem. Hosts can instantly check the availability of special requests, like "a table for four near the fireplace." And extensive customizable reports allow managers to plan ahead to meet the needs of their customers.
If a customer makes a request that is unavailable, the POS will notify you when you enter the reservation and automatically suggest other options. This allows you to inform customers and immediately offer alternatives that may suit them.
Digital Dining allows you to define special events in the back office. When hosts create a reservation for an event, they simply select the pre-defined event from a list and the POS will automatically apply the event's data to the new reservation. You can also include special instructions with each new event, which the POS automatically adds to each reservation.
Digital Dining's extensive definable reports allow you to filter and sort reservation information any way you need it. You can design reports that help you prepare for large parties, special requests, or special events. You can also use reports to analyze cancellations, "no shows," and table information.
You can define special requests, such as "smoking preference," "special location," or table types." When hosts receive a special request, they can search for applicable tables by simply selecting the predefined request from a list. Also, you can attach miscellaneous notes to a reservation to remind the host of any extra information when the guests arrive.
The Reservation module works hand in hand with the Table Management module, the Host Register, and the Wait List. This allows the POS program to access a customer's information from other sources (such as frequent diner records or house accounts) and apply it to a reservation. When a customer is seated, the POS automatically applies the customer's information to the new check. The customer's information (name, frequent diner number, or special request) follows the entire transaction, from the reservation to the table to the final payment.
Does your restaurant have a retail wine, bakery, or gift store? In addition to Digital Dining's extensive food service features, there are also features that support the retail component of your operations, all in a single system. Support for up to 999,999 items, including bar-coded items. A single system means simplified maintenance and daily operations. From end-of-day cash reconciliation, credit card batches and sales reporting, do it once in a single system. Mix and match with bar codes and touch screens, multiple profit centers and food, beverage, and retail items on one check with separate subtotals or separate checks. Complete your system with integrated credit card service, security camera interface, and handhelds with bar code readers.
With Digital Dining, you can create records for up to 999,999 items, including menu items for the dining areas and gift items for the retail areas, within a single database. This centralized database provides simpler and easier maintenance of items from all areas of the restaurant.
Digital Dining allows you to define as many separate retail profit centers as your restaurant requires, which can provide you with more specialized system management and detailed reporting capabilities.
Digital Dining can support counter-integrated flatbed scanners for scanning grocery items to speed up operations in your retail area. Some flatbed scanners can emit a warning tone to alert cashiers that they have an "out of stock" or "not on file" item that requires manual entry.
Digital Dining can print food, beverage, and retail items on a single check, allowing customers to quickly purchase gifts and souvenirs at a cashier/retail counter register after dining.
Servers and cashiers can accept credit cards for partial payments, split a check between multiple customers, and authorize a sale by simply swiping the card after placing the order.
Essential staff information is maintained and updated in Digital Dining's Staff area. The program's features can be used to analyze productivity, provide time and attendance information for payroll, and have each staff member's pertinent information at your fingertips.
Manage customer service at a glance with DIGITAL DINING's Table Management module. DIGITAL DINING's graphical table display allows you to view the status of every table in your restaurant, providing you the information you need to heighten customer service while turning tables faster.The wait list management feature further improves your operation by supplying accurate wait times and allowing hosts to easily find preferred tables. Table management alarms also help servers and floor managers respond to guests who wait too long for service during their dining experience.
Digital Dining provides different Table Management options to table servers based on the register's type. You can select a register type with one of three modes (Server, Host, or Bus), and the POS will provide options that suit that specific mode. For instance, a busser's register won't include options that are only needed by hosts, and so on.
The Table Alarm feature is customizable to help reduce slow and poor table service at your restaurant. You can create custom alarms to remind staff to perform certain actions based on certain conditions, such as if a table server fails to attend to a table within a certain period of time or if they need to clear a table.
Alarms Reports allow restaurant managers to review information about their servers' table alarms to spot and address possible service bottlenecks. You can use the reports to monitor the frequency of table alarms at the POS, including which alarms occur most frequently.
The Room Layout designer allows you to assign specific properties to tables, table types, and rooms. When customers ask for a non-smoking, six-top table with a view of the water, the POS helps your host find an appropriate table and accommodate them quickly.
Locate tables that meet your customers' preferences using the Wait List management feature. Hosts can add customers to a wait list and Digital Dining will calculate accurate wait times and notify them when their tables become available.
Taking care of business with DIGITAL DINING's Table Service POS will have you operating at peak efficiency, turning tables faster and encouraging your customers to come back again and again. Security is at your fingertips with Fingerprint ID. Accommodate customer needs quickly with features like one-touch split check and split item, and keep them coming back for more with Frequent Diner rewards and smart coupons. And that's just the start. Add the Handheld POS and you have an unbeatable combination! Have all the functionality of a desktop terminal in the palm of your hand. DIGITAL DINING's Handheld POS allows servers to handle more guests efficiently, reducing labor cost and increasing speed of service and profits!
Customize all POS printing for checks, prep tickets, clock in and clock out slips, and server reports. Select the features you need for particular types of POS stations based on staff departments, times of day, and days of the week.
Servers and bartenders can accept credit cards for partial payments, split a check between multiple customers, and authorize a sale by simply swiping the card after placing the order.
Transfer a single check, multiple checks, or all of the open checks from one staff member to another. Table staff can even transfer menu items between guest checks. All transactions are done securely with an audit trail.
Hold selected menu items, such as entrees, so they do not print in the kitchen immediately. Table servers can send held items to the kitchen by setting a time of day or a day of the week on a timer for future orders.
I have used DD in my restaurant since 1987. The original version was DOS based, which I used until 2020. I’m now using the latest version which is not as good as the original version. Inventory control is now much more tedious. The scheduler is overly complicated. The newest version still lacks a customer interface, unlike most of the other POS systems on the market now. Time keeping/payroll function is annoying at best, there is no report summarizing payroll costs by department for a two week period, which is the usual payroll period for most businesses. Currently you have to manually add the weekly department totals together for posting to your GL system. There are too many other annoyances to even list here. I would not buy this system again.
Customizable reports are good, except that the payroll summary report cannot be adjusted to two weeks!!
Inventory control takes way too much time. The DOS version was fast and simple.