A web-based multi-module management system designed by AAC Utility Partners.
It seems that IT projects come pre-packaged with headaches, setbacks and overages of all types–as if the odds are stacked in failure’s favor.
But AAC’s clients have turned their backs to the status quo, and found a better course for their technology endeavors through a complete project system of methods, tools, templates and software known as NavigateOneTM.
We invite you to take a short journey here with us, learn more about NavigateOneTM and discover how AAC can help your utility arrive safely and successfully at the end of your project journey.
We’ve designed the NavigateOne system with the entire technology project in view. What this means is that a selection project is not merely a selection but also the foundation for success in the coming implementation. Our clients complete their technology evaluation and selection projects with a comprehensive Statement of Work and a signed vendor contract in hand, as well as clearly defined standards for measuring the success of the implementation ahead.
Similarly, we refuse to allow an implementation to simply be a plug and play experience, where the vendor plugs in their software and leaves our clients to sort out their new technology. Rather, we ensure that the entire organization is fully prepared to maximize the value derived from their new system, that the functionality promised by the vendor is delivered and that efficiency recovery time following Go Live is minimized.
At the heart of NavigateOne is the conviction that technology projects must be driven by and solve real business needs.
In other words, a legacy system that cannot be maintained is not a business-focused project driver, but rather, how that system affects productivity, customer service and future performance is.
NavigateOne captures these business drivers, correlates them to needed technology capabilities, and then catalogs the two into a business-focused technology requirements document that will play a key role in both the selection of a technology solution and the implementation to follow.
Without question the most important component of the NavigateOneTM system is our people. Team AAC is comprised of dedicated, talented people, who bring their rich experience, expertise and insights into our clients’ projects. Furthermore, our on-site approach to consulting makes all the difference for the success of our clients’ projects.
As Team AAC consultants work shoulder to shoulder with your project team, critical insights are gained and shared, project flow is streamlined, and solid working relationships are fostered–all of which drive value into the project and further ensure success.
It’s this blend of old-fashioned service and process innovation that has been the perfect formula for the success of both our clients and our firm.
We’re ready to put our expertise and innovation to work for you.
Within NavigateOne, old-fashioned customer service and innovative tools, templates and software come together to provide our clients with unparalleled, hands-on guidance for projects of any scope.
Whether CIS, ERP AMI, AMR or MDM, NavigateOne:
You wouldn’t set out to sea in a dingy. And you shouldn’t embark on a major technology project armed with a handful of glorified spreadsheets.
Integrated into the NavigateOne project system is a collection of project tools, templates and proprietary software that we’ve carefully developed specifically for utility IT projects.
These innovative resources have grown from our team’s rich experience serving the technology needs of utilities and are designed to accelerate project processes–such as technology evaluation, vendor verification, key project documentation development, Statement of Work compliance, testing oversight and quality management–while also ensuring the highest level of quality and risk management available to utilities today.
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